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The differences between client relations managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a client relations manager, becoming a client relationship manager takes usually requires 6-8 years. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $85,115 average annual salary of a client relations manager.
The top three skills for a client relations manager include client relations, customer service and business development. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.
| Client Relations Manager | Client Relationship Manager | |
| Yearly salary | $85,115 | $89,226 |
| Hourly rate | $40.92 | $42.90 |
| Growth rate | 8% | 5% |
| Number of jobs | 76,482 | 85,793 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 77% |
| Average age | 42 | 46 |
| Years of experience | 4 | 8 |
A client relations manager is responsible for managing and maintaining healthy and professional relationships with business partners and clients. Client relations managers coordinate with account managers and the marketing department to monitor the growth and development of client accounts by strategizing methods of enhancing the brand image in the market. They also identify and recruit potential clients through lead generation and market research to discuss the services offered by the company that matches their needs and requirements.
Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.
Client relations managers and client relationship managers have different pay scales, as shown below.
| Client Relations Manager | Client Relationship Manager | |
| Average salary | $85,115 | $89,226 |
| Salary range | Between $55,000 And $130,000 | Between $57,000 And $139,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Massachusetts |
| Best paying company | Fenwick & West | |
| Best paying industry | Internet | Technology |
There are a few differences between a client relations manager and a client relationship manager in terms of educational background:
| Client Relations Manager | Client Relationship Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 77% |
| Most common major | Business | Business |
| Most common college | Stanford University | University of Southern California |
Here are the differences between client relations managers' and client relationship managers' demographics:
| Client Relations Manager | Client Relationship Manager | |
| Average age | 42 | 46 |
| Gender ratio | Male, 36.6% Female, 63.4% | Male, 47.2% Female, 52.8% |
| Race ratio | Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.0% American Indian and Alaska Native, 0.4% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 16% | 7% |