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Client relations manager vs global account manager

The differences between client relations managers and global account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a client relations manager, becoming a global account manager takes usually requires 6-8 years. Additionally, a global account manager has an average salary of $123,233, which is higher than the $85,115 average annual salary of a client relations manager.

The top three skills for a client relations manager include client relations, customer service and business development. The most important skills for a global account manager are global account, account management, and customer satisfaction.

Client relations manager vs global account manager overview

Client Relations ManagerGlobal Account Manager
Yearly salary$85,115$123,233
Hourly rate$40.92$59.25
Growth rate8%5%
Number of jobs76,482173,713
Job satisfaction-5
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 79%
Average age4246
Years of experience48

What does a client relations manager do?

A client relations manager is responsible for managing and maintaining healthy and professional relationships with business partners and clients. Client relations managers coordinate with account managers and the marketing department to monitor the growth and development of client accounts by strategizing methods of enhancing the brand image in the market. They also identify and recruit potential clients through lead generation and market research to discuss the services offered by the company that matches their needs and requirements.

What does a global account manager do?

Global Account Managers are employees who oversee the company's client accounts. They are part of the company's sales departments, and they specialize in ensuring that clients would continue their partnership or engagement with the company. They are in charge of taking care of their clients who are, at times, in different areas or regions. Global account managers look at the company's sales performance and recommend action steps to improve performance. They often take on challenging client accounts and manage the clients' relationship with the company. Global Account Managers also come up with strategies to ensure client engagement, retention, and loyalty.

Client relations manager vs global account manager salary

Client relations managers and global account managers have different pay scales, as shown below.

Client Relations ManagerGlobal Account Manager
Average salary$85,115$123,233
Salary rangeBetween $55,000 And $130,000Between $87,000 And $174,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyGoogleMeta
Best paying industryInternetTechnology

Differences between client relations manager and global account manager education

There are a few differences between a client relations manager and a global account manager in terms of educational background:

Client Relations ManagerGlobal Account Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Southern California

Client relations manager vs global account manager demographics

Here are the differences between client relations managers' and global account managers' demographics:

Client Relations ManagerGlobal Account Manager
Average age4246
Gender ratioMale, 36.6% Female, 63.4%Male, 72.6% Female, 27.4%
Race ratioBlack or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.0% American Indian and Alaska Native, 0.4%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage16%7%

Differences between client relations manager and global account manager duties and responsibilities

Client relations manager example responsibilities.

  • Produce and manage KPI, billing and accrual reports for client.
  • Manage consulting and education SaaS implementation engagements for learning XBRL and the software to be in compliance with the government regulators.
  • Manage vendor relationships including contracts, negotiations and oversight.
  • Maintain all account, contract, & opportunities information in SalesForce.
  • Mentor and coach a team of 20 insurance agents, including monitoring production and activity through CRM.
  • Provide oversight to ensure work is performed according to WCS processes including compliance, quality assurance and execute client agreements.
  • Show more

Global account manager example responsibilities.

  • Manage complex voice / data networking, cloud solutions, and disaster recovery resolution projects.
  • Team with technical, marketing, and sales specialists to identify and capture revenue opportunities for manage IP services.
  • Develop and manage new accounts for search marketing (SEO), social media marketing, web design and video production.
  • Provide consolidated forecasts and opportunity updates using CRM tools to have upper management assist in the sales process when necessary.
  • Sign major agreements for large development groups to utilize Pluralsight's Saas eLearning portal.
  • Participate in the selection, implementation, and improvements to the company global CRM system.
  • Show more

Client relations manager vs global account manager skills

Common client relations manager skills
  • Client Relations, 15%
  • Customer Service, 8%
  • Business Development, 6%
  • Project Management, 5%
  • Customer Satisfaction, 5%
  • HR, 4%
Common global account manager skills
  • Global Account, 12%
  • Account Management, 8%
  • Customer Satisfaction, 6%
  • Business Development, 6%
  • Cloud, 5%
  • Customer Service, 5%

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