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Job outlook for client relations representatives in the United States
Client relations representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected client relations representative job growth rate is -4% from 2018-2028.
About -105,300 new jobs for client relations representatives are projected over the next decade.
Client relations representative salaries have increased 11% for client relations representatives in the last 5 years.
There are over 153,894 client relations representatives currently employed in the United States.
There are 247,592 active client relations representative job openings in the US.
The average client relations representative salary is $39,786.
Are client relations representative jobs in demand?
Client relations representative job and salary trends over time
Client relations representative jobs over time
Client relations representative job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 153,894 | 0.05% |
| 2020 | 156,444 | 0.05% |
| 2019 | 161,191 | 0.05% |
| 2018 | 158,550 | 0.05% |
| 2017 | 152,829 | 0.05% |
Average client relations representative salary over time
Client relations representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $39,786 | $19.13 | +3.2% |
| 2024 | $38,542 | $18.53 | +2.8% |
| 2023 | $37,476 | $18.02 | +2.6% |
| 2022 | $36,521 | $17.56 | +1.8% |
| 2021 | $35,866 | $17.24 | +1.8% |
Client relations representative jobs by state
Most common states for client relations representatives
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | North Dakota | 755,393 | 461 | 61% |
| 2 | Montana | 1,050,493 | 574 | 55% |
| 3 | Maine | 1,335,907 | 723 | 54% |
| 4 | Iowa | 3,145,711 | 1,643 | 52% |
| 5 | District of Columbia | 693,972 | 347 | 50% |
| 6 | Nebraska | 1,920,076 | 942 | 49% |
| 7 | South Dakota | 869,666 | 420 | 48% |
| 8 | Rhode Island | 1,059,639 | 476 | 45% |
| 9 | Minnesota | 5,576,606 | 2,339 | 42% |
| 10 | West Virginia | 1,815,857 | 746 | 41% |
| 11 | New Hampshire | 1,342,795 | 554 | 41% |
| 12 | Pennsylvania | 12,805,537 | 4,984 | 39% |
| 13 | Massachusetts | 6,859,819 | 2,586 | 38% |
| 14 | Kansas | 2,913,123 | 1,100 | 38% |
| 15 | Wyoming | 579,315 | 212 | 37% |
| 16 | Illinois | 12,802,023 | 4,461 | 35% |
| 17 | Ohio | 11,658,609 | 4,021 | 34% |
| 18 | Missouri | 6,113,532 | 2,071 | 34% |
| 19 | Kentucky | 4,454,189 | 1,535 | 34% |
| 20 | Vermont | 623,657 | 212 | 34% |
Most common cities for client relations representatives
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Highland Park | 1 | 3% | $40,248 |
| 2 | Lawrenceville | 1 | 3% | $37,204 |
| 3 | Cambridge | 1 | 1% | $62,789 |
| 4 | Columbus | 1 | 1% | $37,114 |
| 5 | Evanston | 1 | 1% | $40,190 |
| 6 | Joliet | 1 | 1% | $39,227 |
| 7 | Knoxville | 1 | 1% | $38,028 |
| 8 | Murfreesboro | 1 | 1% | $37,245 |
| 9 | Columbus | 3 | 0% | $43,166 |
| 10 | Arlington | 1 | 0% | $45,388 |
| 11 | Atlanta | 1 | 0% | $37,164 |
| 12 | Cleveland | 1 | 0% | $46,608 |
| 13 | Fort Worth | 1 | 0% | $37,616 |
| 14 | Hempstead | 1 | 0% | $63,044 |
| 15 | Memphis | 1 | 0% | $36,917 |
| 16 | Miami | 1 | 0% | $41,895 |
| 17 | Orlando | 1 | 0% | $41,933 |
Client Relations Representative job outlook: Expert opinions
Our panel of client relations representative experts
University of Maryland - College Park
North Dakota State University
University of Akron
University of Akron
Denison University
What general advice would you give to a Client Relations Representative?
Hank Boyd: Demonstrated proficiency in sales represents a feather in your cap. For many
CEOs, they started their illustrious career in sales. Nowadays, it is a common
launchpad for scores of successful business executives in consumer package goods.
Why is this so? Savvy companies know that it is paramount that new hires
quickly learn who the real target consumers are. Spending time on the front lines will
enhance your later contributions to the firm. For example, after obtaining my MBA from
Berkeley, I had the good fortune to land a sales position at Merck. I served as a Hospital
Representative specializing in broad spectrum antibiotics. My territory consisted of
Stanford University Medical Center, Palo Alto VA Medical Center, and the Santa Clara
Valley Medical Center.
After 18 months of working diligently in territory, I was offered a promotion to
work inside at Merck's headquarters in Rahway, New Jersey. Once I truly knew the
needs and concerns of my clients - general surgeons, urologists, gastroenterologists,
urologists, and infectious disease specialists - Merck was confident I could craft
relevant literature pieces and design compelling ad campaigns to reach target
physicians.
Mastery of general sales is a highly coveted asset. Once you conquer a given
product domain, the artform of sales is entirely transferrable. Case in point, it is not
unusual for you to begin in pharmaceuticals and then effortlessly segue into medical
equipment sales after a couple of years.
What Client Relations Representative skills would you recommend for someone trying to advance their career?
Hank Boyd: With the looming prospects of AI, soft skills will reign supreme in sales. While at
first blush it might seem counterintuitive in that product knowledge used to be cardinal
skill, today's salesforce relies heavily on networking. Numerous academic papers lend
credence to this idea. Great people skills often trump wonkish knowledge about the
product line.
As we wade further into the 21st Century, environmental scanning (or better yet
the innate ability to read prospects) will remain pivotal. Exceptional salespeople
instinctively scan a prospective client's office noticing all the trappings. They are trying to find something they can comment upon, by doing so they can establish common
ground. Once a connection is forged, salespeople move out of the box of being pesky
interlopers into becoming valued associates.
Lastly, if you decide to embark on a career in sales never forget the tried-and-
true axiom of ABC - always be closing. This phrase means having the gumption to ask
for the business. While sales recruits might have congenial and bubbly personalities, if
they cannot look the prospect in the eye and ask for the business, they ought to find
another profession.
What will help Client Relations Representatives increase their earning potential?
Hank Boyd: Nothing provides greater leverage in salary negotiations than having
documented sales experience. My advice would be to garner as much experience as you
can while in college. For example, you could fundraise for a nonprofit cause or a local
political campaign. If you have affiliation with a fraternity or sorority, volunteer to
serve on its recruitment committee. The bottom line is that you must convince any
potential employer that you naturally relate to people from all walks of life.
Eric Gjerdevig
Lecturer in Marketing, Director for the Center for Professional Selling and Sales TechnologyNorth Dakota State University
Marketing
What Client Relations Representative skills would you recommend for someone trying to advance their career?
Eric Gjerdevig: I might be a contrarian with this answer. I think as technology advances very quickly with AI it's our human-to-human skills that will become rarer and more valuable over the coming years. It might sound silly but things such as asking questions, listening, storytelling, and being empathetic can function like superpowers and I think they will even more in the coming years.
What will help Client Relations Representatives increase their earning potential?
Eric Gjerdevig: Learning doesn't stop when you graduate. How jobs are done will continue to evolve more quickly with advancing technology. To excel you need to continue to learn, develop new skills, and be adaptive.
Director Dave Payne M.S.
Associate Professor of Practice / SalesUniversity of Akron
Specialized Sales, Merchandising And Marketing Operations
What general advice would you give to a Client Relations Representative?
Director Dave Payne M.S.: Planning, practice, and skills are the keys to a successful career launch. Practice and coaching feedback will build competence, which builds confidence and sales performance success.
What will help Client Relations Representatives increase their earning potential?
Director Dave Payne M.S.: As Director of the Fisher Institute, sales education professor and sales coach for the UA sales competition team, I look for three basic characteristics in our sales students. I look for "likability", "coachability" and "hunger for success". Here at U Akron, we are on the cutting edge of pioneering sales research and next level sales education utilizing AI, infrared technology, and biometrics/ physiological responses to sales stress. Skills are king... creating a new system for sales practice, AI feedback and repetition will be the game changer. Advancing skills to make a 21-year-old sales graduate to exhibit the skills and talent to appear ten years more experienced will be very attractive to hiring companies. This is happening at Akron next semester.
Frederik Beuk
Associate Professor of MarketingUniversity of Akron
Specialized Sales, Merchandising And Marketing Operations
What will help Client Relations Representatives increase their earning potential?
Frederik Beuk: Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.
What's a day at work look like for a Client Relations Representative?
Ashley Strausser: As we continue to live and work through a global pandemic, many new graduates will be working remotely or in some sort of hybrid variation. Working remotely necessitates discipline and being a self-starter. Graduates will need to develop strong professional work habits that will serve them well and lay a strong foundation as they begin their career. Many of us are challenged by a lack of social interaction beyond meetings with colleagues or clients via Zoom or Teams. Working from home for the last year, I can personally attest that attending to our physical and mental health is more important than ever. Take time to go for a walk or run on your lunch break. Set your alarm early to spend time meditating before you begin your work day. Don't get into the habit of rolling out of bed at 7:55am to start work at 8:00am. Consider doing yoga after work to help relieve stress. Make it a point to set up regular Zoom lunch dates to connect with or get to know your new colleagues. With our laptop and work space set up at home it's easy to get into the habit of working much more than we normally would if we were commuting to and from the office. It's important to set boundaries related to when and how much we work. Employ a strong work ethic, but don't neglect important aspects of your well-being.