Keeping the customers happy is what the client relations specialist is all about. Client relations specialists typically work for companies that sell or promote products and services. If you have a knack for working with people, you may find that this type of work suits you. As part of the job, client relations specialists frequently answer questions or instruct clients on how to use or access their products or services.

Client relations specialists are also responsible for resolving any problems a customer is experiencing. At many companies, these specialists sell products and services directly. They also contact customers after product purchase or service completion to make sure the customer is fully satisfied. Client relations specialists are focused on how to improve sales and consistently look for ways to improve customer experiences.

As you can imagine, these specialists need to have great interpersonal and communication skills. So, this is a great job for individuals who like talking to people. Since most employers offer on-the-job training programs, you can generally get into this career field with just a high school diploma or equivalent.

What Does a Client Relations Specialist Do

There are certain skills that many client relations specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and interpersonal skills.

Learn more about what a Client Relations Specialist does

How To Become a Client Relations Specialist

If you're interested in becoming a client relations specialist, one of the first things to consider is how much education you need. We've determined that 64.0% of client relations specialists have a bachelor's degree. In terms of higher education levels, we found that 5.8% of client relations specialists have master's degrees. Even though most client relations specialists have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Client Relations Specialist

Client Relations Specialist Career Paths

Average Salary for a Client Relations Specialist

Client Relations Specialists in America make an average salary of $39,902 per year or $19 per hour. The top 10 percent makes over $58,000 per year, while the bottom 10 percent under $27,000 per year.
Average Client Relations Specialist Salary
$39,902 Yearly
$19.18 hourly
$27,000
10 %
$39,000
Median
$58,000
90 %

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Client Relations Specialist Education

Client Relations Specialist Majors

29.9 %

Client Relations Specialist Degrees

Bachelors

64.0 %

Associate

16.7 %

High School Diploma

9.3 %

Top Skills For a Client Relations Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.7% of client relations specialists listed client relationships on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Client Relations Specialist Resume templates

Zippia allows you to choose from different easy-to-use Client Relations Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Client Relations Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Client Relations Specialist Demographics

Client Relations Specialist Gender Distribution

Female
Female
70%
Male
Male
30%

After extensive research and analysis, Zippia's data science team found that:

  • Among client relations specialists, 69.7% of them are women, while 30.3% are men.

  • The most common race/ethnicity among client relations specialists is White, which makes up 60.6% of all client relations specialists.

  • The most common foreign language among client relations specialists is Spanish at 59.4%.

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Best States For a Client Relations Specialist

Some places are better than others when it comes to starting a career as a client relations specialist. The best states for people in this position are New Jersey, Connecticut, New York, and Rhode Island. Client relations specialists make the most in New Jersey with an average salary of $56,030. Whereas in Connecticut and New York, they would average $54,714 and $52,260, respectively. While client relations specialists would only make an average of $52,195 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Client Relations Specialist Jobs:
902
Highest 10% Earn:
$86,000
Location Quotient:
1.03

2. Minnesota

Total Client Relations Specialist Jobs:
1,915
Highest 10% Earn:
$67,000
Location Quotient:
1.09

3. New Hampshire

Total Client Relations Specialist Jobs:
467
Highest 10% Earn:
$80,000
Location Quotient:
1.01
Full List Of Best States For Client Relations Specialists

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Top Client Relations Specialist Employers

Most Common Employers For Client Relations Specialist

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Citi$64,540$31.0319
2JPMorgan Chase & Co.$56,431$27.1326
3Xerox$51,206$24.626
4Validity$47,813$22.996
5The Vanguard Group$47,518$22.859
6Quicken Loans$41,752$20.079
7Dst Inc$40,872$19.6558
8Amrock$40,630$19.5311
9Edfinancial Services$40,156$19.3123
10Wilson Learning$38,535$18.535