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Client relations specialist resume examples from 2026

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
7 min read
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How to write a client relations specialist resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in client relations specialist-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These tips will help you demonstrate why you are the perfect fit for the client relations specialist position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some client relations specialist interviews.

Here are example skills to include in your “Area of Expertise” on a client relations specialist resume:

  • Client Relations
  • Customer Service
  • Data Entry
  • Client Facing
  • Inbound Calls
  • Client Support
  • Customer Support
  • Client Inquiries
  • Troubleshoot
  • External Clients
  • Client Issues
  • Conference Calls
  • Client Accounts
  • DST
  • Account Management
  • Outbound Calls
  • Client Expectations
  • Real Estate
  • Client Satisfaction
  • Client Retention
  • Customer Issues
  • Schedule Appointments
  • Lead Management
  • Customer Inquiries
  • Problem Resolution
  • Trade Shows
  • Customer Complaints
  • Front Desk
  • Account Maintenance
  • Telephone Calls

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the client relations specialist position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write client relations specialist experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from client relations specialist resumes:

Work history example #1

Sales Support Representative

Avon Products

  • Managed home-based sales business and oversaw operations for four subordinate consultants.
  • Ordered products online and filled out invoices.
  • Facilitated communication with Island Representatives, Direct Sales Managers, and District Assistants concerning various business issues.
  • Handled an online website for people to order products.
  • Generated leads through internet searches, social media, and industry websites (SAMHSA).

Work history example #2

Customer Service Administrative Assistant

Volt Information Sciences

  • Completed receptionist assignments at three different companies.
  • Coordinated with warehousing, transportation, and supply chain logistics.
  • Answered emails, and helped Apple computer customers, using online chats for iTunes and iPhone customers.
  • Called customers to verify account information and updated data base.
  • Analyzed, tested, troubleshoot, and evaluated Apple products.

Work history example #3

Client Service Associate

CVS Health

  • Learned about the importance of patient privacy, and therefore, the rules and laws surrounding HIPAA.
  • Communicated and forwarded patient related material when permissible with healthcare professionals in accordance with state law, HIPAA, and company standards
  • Filed insurance claims and adhered to HIPAA regulations to protect patients and their rights.
  • Collaborated with Program Director to revise standards and procedures in Nurse Consultant Operations Manual.
  • Relocated to an area Banfield was not in.

Work history example #4

Client Relations Specialist

Bank of America

  • Performed due diligence in verifying caller identity, mitigating breaches of confidential information through pointed questions designed to maintain company integrity.
  • Recruited in 2007 to update credit card accounts, perform data entry tasks and sell credit card account monitoring products.
  • Summarized and provided detailed information to borrower throughout their modification process.
  • Maintained close communication with upper-management to supervise the offshore BAML continuum team to ensure daily tasks are completed punctually and accurately.
  • Conducted leadership training sessions via classroom and web based to other managers to ensure consistency in all corporate communications.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

High School Diploma

2005 - 2005

High School Diploma

2012 - 2012

Highlight your client relations specialist certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your client relations specialist resume:

  1. Certified Professional, Life and Health Insurance Program (CPLHI)

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