Client relationship managers build and maintain good relationships with clients by addressing their complaints and concerns. They create sales plans to generate revenue and advise clients on creating profitable processes. They also schedule regular meetings with customers to ensure they are satisfied, earning an average sum of $83,000 annually or $40 per hour.

Client relationship managers primarily attend to customers' needs and ensure that they are satisfied with the services they render. They help to safeguard revenue and retain the customers by setting sales and revenue targets and working diligently to meeting them. They also collaborate with internal teams, including sales, engineers, and senior management, to address customers' needs.

Client relationship managers mostly hold a bachelor's degree in business administration, marketing, or a related field. They have proven experience as a client relations manager or relationship manager with a background in customer service. An excellent client relationship manager has the ability to work well with a team and is proficient in MS Office.

What Does a Client Relationship Manager Do

There are certain skills that many client relationship managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, leadership skills and analytical skills.

Learn more about what a Client Relationship Manager does

How To Become a Client Relationship Manager

If you're interested in becoming a client relationship manager, one of the first things to consider is how much education you need. We've determined that 77.1% of client relationship managers have a bachelor's degree. In terms of higher education levels, we found that 11.1% of client relationship managers have master's degrees. Even though most client relationship managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Client Relationship Manager

Client Relationship Manager Career Paths

Average Salary for a Client Relationship Manager

Client Relationship Managers in America make an average salary of $89,226 per year or $43 per hour. The top 10 percent makes over $139,000 per year, while the bottom 10 percent under $57,000 per year.
Average Client Relationship Manager Salary
$89,226 Yearly
$42.90 hourly
$57,000
10 %
$89,000
Median
$139,000
90 %

What Am I Worth?

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How To Become a Client Relationship Manager
How To Become a Client Relationship Manager Career Overview

States With The Most Client Relationship Manager Jobs

Mouse over a state to see the number of active client relationship manager jobs in each state. The darker areas on the map show where client relationship managers earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Client Relationship Manager Jobs By State

RankStateNumber of JobsAverage Salary
1California4,796$106,850
2Texas2,569$82,015
3New York2,261$112,894
4Florida1,982$63,868
5Illinois1,943$86,326
6Pennsylvania1,515$104,053
7Ohio1,364$90,494
8Massachusetts1,274$113,230
9North Carolina1,145$87,815
10New Jersey1,138$106,812
11Virginia1,086$110,566
12Georgia1,022$68,628
13Washington903$92,025
14Minnesota877$90,866
15Oregon811$110,103
16Arizona805$99,573
17Michigan765$104,316
18Colorado706$67,482
19Maryland698$92,024
20Indiana687$102,308
21Wisconsin678$92,935
22Missouri674$69,828
23Tennessee633$69,437
24Utah529$85,313
25Connecticut431$101,963
26Kentucky361$73,309
27South Carolina337$70,935
28Kansas315$68,452
29Iowa307$78,466
30Louisiana296$92,979
31Nevada273$101,950
32Arkansas266$71,359
33Nebraska261$82,959
34Alabama242$67,131
35Oklahoma237$78,936
36Idaho221$85,059
37Rhode Island200$90,107
38New Hampshire182$92,652
39Montana179$84,919
40New Mexico173$90,728
41Delaware156$97,198
42Mississippi134$74,007
43Maine113$80,436
44West Virginia103$98,800
45Vermont102$106,153
46North Dakota100$78,387
47South Dakota86$76,801
48Wyoming75$91,770
49Hawaii70$82,850
50Alaska52$78,115

Client Relationship Manager Education

Client Relationship Manager Majors

35.1 %
8.7 %

Client Relationship Manager Degrees

Bachelors

77.1 %

Masters

11.1 %

Associate

8.0 %

Top Colleges for Client Relationship Managers

1. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

2. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition
$10,555
Enrollment
30,360

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Georgia

Athens, GA • Private

In-State Tuition
$11,830
Enrollment
29,474

5. Virginia Polytechnic Institute and State University

Blacksburg, VA • Private

In-State Tuition
$13,620
Enrollment
27,730

6. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

7. Ohio State University

Columbus, OH • Private

In-State Tuition
$10,726
Enrollment
45,769

8. University of Texas at Austin

Austin, TX • Private

In-State Tuition
$10,610
Enrollment
40,329

9. University of Houston

Houston, TX • Private

In-State Tuition
$8,913
Enrollment
37,291

10. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

Top Skills For a Client Relationship Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.8% of client relationship managers listed customer service on their resume, but soft skills such as customer-service skills and leadership skills are important as well.

Choose From 10+ Customizable Client Relationship Manager Resume templates

Zippia allows you to choose from different easy-to-use Client Relationship Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Client Relationship Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Client Relationship Manager Demographics

Client Relationship Manager Gender Distribution

Female
Female
53%
Male
Male
47%

After extensive research and analysis, Zippia's data science team found that:

  • Among client relationship managers, 52.8% of them are women, while 47.2% are men.

  • The most common race/ethnicity among client relationship managers is White, which makes up 82.7% of all client relationship managers.

  • The most common foreign language among client relationship managers is Spanish at 41.8%.

Work Experience Programs For Client Relationship Managers

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Tax Program

Company: KPMG AU

Cost: Free

Duration: 5-6 hours

Client Research and Problem Identification Program

Company: Accenture North America

Cost: Free

Duration: 4-5 hours

Wealth Management Program

Company: Goodbody

Cost: Free

Duration: 5-6 hours

Token Service Technology Program

Company: Visa

Cost: Free

Duration: 2-3 hours

Financial Services Regulation Program

Company: Herbert Smith Freehills

Cost: Free

Duration: 5-6.5 hours

UK Public Service Program

Company: Transform Society

Cost: Free

Duration: 2.5 hours

Careers in Government Program

Company: NSW Government Virtual Program

Cost: Free

Duration: 1-2 hours

Developer Program

Company: Accenture Nordics

Cost: Free

Duration: 2-3 hours

Asset Management Program

Company: JPMorgan Chase

Cost: Free

Duration: 5-6.5 hours

Getting Ready to Join the Workforce Program

Company: Standard Bank

Cost: Free

Duration: 4-4.5 hours

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Best States For a Client Relationship Manager

Some places are better than others when it comes to starting a career as a client relationship manager. The best states for people in this position are Massachusetts, New York, Virginia, and Oregon. Client relationship managers make the most in Massachusetts with an average salary of $113,230. Whereas in New York and Virginia, they would average $112,894 and $110,566, respectively. While client relationship managers would only make an average of $110,103 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Oregon

Total Client Relationship Manager Jobs:
811
Highest 10% Earn:
$174,000
Location Quotient:
1.54

2. New York

Total Client Relationship Manager Jobs:
2,261
Highest 10% Earn:
$172,000
Location Quotient:
1.38

3. Massachusetts

Total Client Relationship Manager Jobs:
1,274
Highest 10% Earn:
$172,000
Location Quotient:
1.09
Full List Of Best States For Client Relationship Managers

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Top Client Relationship Manager Employers

Most Common Employers For Client Relationship Manager

RankCompanyAverage SalaryHourly RateJob Openings
1Citi$132,450$63.6820
2UBS$129,308$62.1717
3BNY Mellon$122,481$58.8915
4Morgan Stanley$121,378$58.3516
5Merrill Lynch$116,859$56.1829
6IBM$109,282$52.5419
7Equifax$107,994$51.9221
8Acxiom$99,280$47.7318
9Fidelity Investments$98,563$47.3932
10FIS$95,231$45.7816