Client relationship managers build and maintain good relationships with clients by addressing their complaints and concerns. They create sales plans to generate revenue and advise clients on creating profitable processes. They also schedule regular meetings with customers to ensure they are satisfied, earning an average sum of $83,000 annually or $40 per hour.
Client relationship managers primarily attend to customers' needs and ensure that they are satisfied with the services they render. They help to safeguard revenue and retain the customers by setting sales and revenue targets and working diligently to meeting them. They also collaborate with internal teams, including sales, engineers, and senior management, to address customers' needs.
Client relationship managers mostly hold a bachelor's degree in business administration, marketing, or a related field. They have proven experience as a client relations manager or relationship manager with a background in customer service. An excellent client relationship manager has the ability to work well with a team and is proficient in MS Office.