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Client relationship manager vs business development manager

The differences between client relationship managers and business development managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a client relationship manager, becoming a business development manager takes usually requires 8-10 years. Additionally, a business development manager has an average salary of $100,769, which is higher than the $89,226 average annual salary of a client relationship manager.

The top three skills for a client relationship manager include customer service, client service and client satisfaction. The most important skills for a business development manager are customer service, CRM, and healthcare.

Client relationship manager vs business development manager overview

Client Relationship ManagerBusiness Development Manager
Yearly salary$89,226$100,769
Hourly rate$42.90$48.45
Growth rate5%10%
Number of jobs85,793215,309
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 74%
Average age4639
Years of experience810

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

What does a business development manager do?

A business development manager's duties include identifying business opportunities, developing effective models and strategies to improve business performance, searching for potential clients to generate income and attract partnerships. A business development manager must have extensive knowledge of the market trends and adjust strategies as needed to meet the needs of the client. Excellent communication, decision-making, critical thinking, and leadership skills are just some of the key factors that business development managers should possess to communicate and negotiate with the clients.

Client relationship manager vs business development manager salary

Client relationship managers and business development managers have different pay scales, as shown below.

Client Relationship ManagerBusiness Development Manager
Average salary$89,226$100,769
Salary rangeBetween $57,000 And $139,000Between $67,000 And $151,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateMassachusettsCalifornia
Best paying companyFenwick & WestShearman & Sterling
Best paying industryTechnologyFinance

Differences between client relationship manager and business development manager education

There are a few differences between a client relationship manager and a business development manager in terms of educational background:

Client Relationship ManagerBusiness Development Manager
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Georgia

Client relationship manager vs business development manager demographics

Here are the differences between client relationship managers' and business development managers' demographics:

Client Relationship ManagerBusiness Development Manager
Average age4639
Gender ratioMale, 47.2% Female, 52.8%Male, 68.6% Female, 31.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage7%10%

Differences between client relationship manager and business development manager duties and responsibilities

Client relationship manager example responsibilities.

  • Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
  • Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
  • Major responsibilities include client acquisition, client management, cross-selling and risk management.
  • Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.
  • Show more

Business development manager example responsibilities.

  • Manage Seo of websites and campaigns.
  • Manage the provisioning and implementation of the cloud solutions for different customers.
  • Lead worldwide development for high traffic facilities; markets include Americas, Europe, Asia-Pacific.
  • Manage the global support team and are responsible for cost reduction for the UK ready meals facility.
  • Assist in leading a team of BDM's to achieve revenue, attrition, and value add service goals.
  • Leverage in-depth knowledge of complex manage security solutions as well as extensive technical knowledge of security hardware and software.
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Client relationship manager vs business development manager skills

Common client relationship manager skills
  • Customer Service, 13%
  • Client Service, 6%
  • Client Satisfaction, 6%
  • Client Facing, 5%
  • Product Knowledge, 5%
  • Service Delivery, 5%
Common business development manager skills
  • Customer Service, 8%
  • CRM, 7%
  • Healthcare, 5%
  • Business Relationships, 4%
  • Customer Relationships, 3%
  • Project Management, 3%

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