Client relationship manager job description

ApplicantPro in Eagle Mountain, UT is ready to hire a full-time Client Relationship Manager to play a vital role in helping our clients find the right applicants during the hiring process. We offer this customer service position competitive pay at $16/hour . We also offer great benefits and perks , such as 7 paid holidays including Black Friday and Christmas Eve, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus . Our full-time (30+ hours per week) employees also have access to medical, dental, vision, and other insurance options .

So, now that you've learned the who, what, where, and why, you may be wondering HOW ? It's easy! Apply to be a Client Relationship Manager by filling out our initial quick, mobile-friendly online application . We hope to meet you soon!

THE DAY-TO-DAY

This job has a flexible schedule ! You work 30-40 hours/week during normal business hours, but your start and end times are based on your schedule. Once you are trained and comfortable, there is the potential to work from home as long as you have a nice, quiet place to work.

As a Client Relationship Manager, you actively participate in our excellent training program so that you can be successful in this role. With over 500 clients in the HVAC & Plumbing service industries, we need you to provide them with exceptional customer service. These companies struggle to find the right people for their jobs, but you are happy to step in and help them find qualified applicants.

When a client needs to hire someone, they simply call you. By asking a series of questions either over the phone or via email, you are able to get a good understanding of what they are looking for. Your next step is to take this information to our writing team to get a creative job ad written. After the ad is loaded into our system and posted to the job boards, applicants start flowing in! At that point, the client takes over the hiring process and you move on to the next client.

Your day is filled with a steady flow of work, but it is never boring! Each day you can be found talking on the phone, posting jobs in our system, creating screening questions, or reviewing applicants. Throughout your day, you rely on checklists to ensure nothing slips through the cracks. Checking in with our clients, you make sure their needs are met!

OUR IDEAL CLIENT RELATIONSHIP MANAGER

• Positive - a can-do attitude that helps you rise to challenges
• Polite & courteous - present yourself professionally over the phone and understand good phone etiquette
• Organized & attentive to detail - nothing gets by you without being double-checked and put in the right place
• Efficient - a knack for effectively prioritizing tasks and managing your time
• Customer service oriented - focused on the needs of others

Did we just describe you? If so, keep reading!

ABOUT APPLICANTPRO

Founded in Utah in 2007, we currently maintain offices in both Eagle Mountain and St. George. Our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. Hiring is more than just posting a job or getting applications. It's the first of many steps to a successful relationship between employees and employers. We believe that this should be a positive experience that takes the needs of both parties into consideration, and that's why we work hard to "eat our broccoli" and practice what we preach. We care more about results than about "how things have always been done." And, our people truly care about our clients and each other.

We are proud to have been named one of Utah's Top Workplaces by The Salt Lake Tribune. As we've steadily grown, we've come to understand that the core of ApplicantPro is our amazing team . We hire people based on their potential more than their history. Our awesome vibe welcomes creative, innovative, and collaborative minds who enjoy being part of a passionate and supportive team . We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. No one is ever forgotten in a corner to push papers at ApplicantPro. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic .

REQUIREMENTS

• Exceptional customer service and phone skills
• Above average computer skills
• Creative writing and problem-solving skills

We will train the right person on the technical aspects of our software and good hiring practices! If this sounds like the right customer service opportunity for you and you meet the above requirements, apply now to be our Client Relationship Manager!

Location: 84005

Job Posted by ApplicantPro

• Bachelor's degree in Business, Statistics, Finance, Hospitality, or related industry.
• 5+ years business experience.
• Client Success experience.
• Strong business acumen with the ability to assess current strategies, identify trends, and anticipate their impact.
• Ability to gather, analyze, interpret, and present quantitative and qualitative information.
• Ability to manage multiple, sometimes conflicting priorities.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work and learn independently.
• Good command of written and spoken English.
• Experience with software as a service technology solution.
• Prefer knowledge of SalesForce, experience with hotel system, and/or experience with revenue management or related systems.

Equivalent combination of education, training, and relevant experience may be considered.

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.

Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

The level of this position will be determined based on the applicant's education, skills and experience.

Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

#LI-Remote

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Leads projects supporting Human Resources by utilizing HR tools, systems and data. Builds strong relationships with client groups, understanding their needs and communicating work accomplished. Guides HRIS staff to research and develop tools and project plans that support the HR mission and business needs. Mentors project staff members. Helps develop strategies and HR Systems roadmap. Works closely with team members to ensure alignment and quality delivery.

Leads functional components of projects related to HR systems, tools and initiatives. Lead functional testing, documentation and training. Partners with HRIT and outside consultants to achieve successful completion of projects.
Researches and determines resolution of HR systems and technical issues.

Ensures client needs/requirements are met by utilizing defined reports and detailed analysis; facilitate improvements as needed.

Recommends synergies and opportunities for process improvements. Manages and coordinates HR System updates and Workday EIBs. Understands and coordinates impacts with HRIS and HRIT resources. Determines information standards applied to HR business group.

Determines alternative technology solutions to achieve client needs; creates strong relationships to gain influence and agreement

Education/Experience:

Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience. Master's preferred. 5-6 years of experience in HRIT, HRIS, or HR project management.

License/Certification:

PMP/SPHR preferred

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

**TITLE:** Senior HRIS Client Relationship Manager

**LOCATION:** Various, Florida

**REQNUMBER:** 1339646