Client relationship manager resume examples from 2026
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How to write a client relationship manager resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in client relationship manager-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some client relationship manager interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a client relationship manager resume:
- Customer Service
- Client Service
- Client Satisfaction
- Client Facing
- Product Knowledge
- Service Delivery
- Account Management
- Portfolio
- Customer Relationships
- Financial Services
- Wealth Management
- Business Development
- Securities
- PowerPoint
- Project Management
- Excellent Interpersonal
- Problem Resolution
- Cross-Selling
- Litigation
- Customer Satisfaction
- HR
- Annuities
- Mutual Funds
- Client Accounts
- Client Relationship Management
- Client Expectations
- Client Retention
- Plan Design
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the client relationship manager position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write client relationship manager experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are examples from great client relationship manager resumes:
Work history example #1
Business Development Executive
Microsoft
- Interviewed enterprise architects, other IT personnel.
- Closed first deal for Microsoft Office in the OEM Channel $30M license, exceeded $50M goal
- Presented Microsoft product capabilities and healthcare strategy to corporate customers.
- Established and cultivated strong executive relationships and led account management activities for Microsoft.
- Developed Originals; Microsoft s initiative to commission franchise video web series made exclusively for the Internet.
Work history example #2
Sales Service Coordinator
PC Connection
- Provided device troubleshooting to the customer on smart phones, tablets, and internet connection devices.
- Developed and maintained positive relationships with customers Consistently increase revenues throughout tenure
- Nominated to participate in the Verizon Wireless Career Builder Program which develops associates for future management positions.
- Consulted consumers and small businesses in capturing the needs of all mobile, internet, cable, and home security needs.
- Established and maintained service contracts for Verizon Wireless customers.
Work history example #3
Client Relationship Manager
Bank of America
- Worked in collaboration with plan sponsors and payroll vendors to research and reconcile historical stock option, compensation and tax information.
- Managed portfolios for delinquent loan accounts, work with loan modification and disposition specialist to determine solutions.
- Devoted to three client managers on compliant account opening process, treasury management implementation and credit processing.
- Initiated and coordinated complex transactions from initial credit approval through final funding and closing of financial transactions.
- Streamlined documentation of government card application processing policy and procedures training curriculum, consistently exceeding 95% SLA goal.
Work history example #4
Senior Account Executive
Verizon
- Educated and trained sales team in SaaS cloud platforms, advanced data services and phone systems.
- Provided support for existing business customers Coordinated large volume conversions to include porting, set up, billing, customer communications
- Assisted in the training of new business sales consultants.
- Identified customer needs and utilized solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services.
- Collaborative/Relationship-Based Sales Consulting Role, driving millions of dollars in revenue to Verizon from Internet Service Providers.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from client relationship manager resumes:
Bachelor's Degree in business
Central State University, Wilberforce, OH
2011 - 2014
Bachelor's Degree in business
Ohio State University, Columbus, OH
1988 - 1991
Highlight your client relationship manager certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
Here are some of the best certifications to have on client relationship manager resumes:
- Certified Professional - Human Resource (IPMA-CP)
- Certified Manager Certification (CM)
- Project Management Professional (PMP)
- Certified Financial Planner (CFP)
- IT Information Library Foundations Certification (ITIL)
- Certified Management Accountant (CMA)