Client representative demographics and statistics in the US
Client representative demographics research summary. Zippia estimates client representative demographics and statistics in the United States by using a database of 30 million profiles. Our client representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about client representatives after extensive research and analysis:
- There are over 278,316 client representatives currently employed in the United States.
- 59.4% of all client representatives are women, while 40.6% are men.
- The average client representative age is 40 years old.
- The most common ethnicity of client representatives is White (54.0%), followed by Hispanic or Latino (21.2%), Black or African American (11.2%) and Asian (7.6%).
- Client representatives are most in-demand in New York, NY.
- The technology industry is the highest-paying for client representatives.
- 7% of all client representatives are LGBT.
On this page
Client representative demographics by:
Client representative gender statistics
59.4% of client representatives are women and 40.6% of client representatives are men.
- Female, 59.4%
- Male, 40.6%
Client representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 59.4% |
| Male | 40.6% |
Client representative gender pay gap
Women earn 95¢ for every $1 earned by men
Male income
$45,019
Female income
$42,786
Client representative gender ratio over time
This data breaks down the percentage of men and women in client representative positions over time. Currently, 59.4% of client representatives are female.
Client representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 38.69% | 61.31% |
| 2011 | 38.53% | 61.47% |
| 2012 | 40.18% | 59.82% |
| 2013 | 40.66% | 59.34% |
| 2014 | 41.22% | 58.78% |
| 2015 | 41.09% | 58.91% |
| 2016 | 41.71% | 58.29% |
| 2017 | 42.18% | 57.82% |
| 2018 | 40.75% | 59.25% |
| 2019 | 40.27% | 59.73% |
| 2020 | 40.97% | 59.03% |
| 2021 | 40.56% | 59.44% |
Client representative related jobs gender ratio
We compared client representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Client Representative | 41% | 59% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Client representative demographics by race
The most common ethnicity among client representatives is White, which makes up 54.0% of all client representatives. Comparatively, 21.2% of client representatives are Hispanic or Latino and 11.2% of client representatives are Black or African American.
- White, 54.0%
- Hispanic or Latino, 21.2%
- Black or African American, 11.2%
- Asian, 7.6%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.7%
Client representative race
| Client representative race | Percentages |
|---|---|
| White | 54.0% |
| Hispanic or Latino | 21.2% |
| Black or African American | 11.2% |
| Asian | 7.6% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.7% |
Client representative race and ethnicity over time
See how client representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Client representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 61.36% | 11.46% | 6.91% | 17.27% |
| 2011 | 61.08% | 11.75% | 7.05% | 17.14% |
| 2012 | 60.27% | 11.63% | 6.86% | 18.00% |
| 2013 | 60.62% | 11.46% | 7.03% | 17.67% |
| 2014 | 60.00% | 11.41% | 7.34% | 17.86% |
| 2015 | 59.39% | 11.15% | 7.12% | 18.97% |
| 2016 | 58.50% | 11.64% | 7.37% | 18.87% |
| 2017 | 59.41% | 11.06% | 7.33% | 18.69% |
| 2018 | 59.23% | 10.64% | 7.50% | 19.07% |
| 2019 | 58.83% | 10.83% | 7.30% | 19.59% |
| 2020 | 56.27% | 10.24% | 7.45% | 20.20% |
| 2021 | 53.96% | 11.20% | 7.63% | 21.22% |
Client representative wage gap by race
According to our data, asian client representatives have the highest average salary compared to other ethnicities. Black or african american client representatives have the lowest average salary at $44,341.
| Ethnicity | Salary |
|---|---|
| Unknown | $44,431 |
| White | $45,135 |
| Black or African American | $44,341 |
| Asian | $46,268 |
| Hispanic or Latino | $44,948 |
Average client representative age
See how the average age of client representatives varies based on ethnicity and gender.
Male
Female
Client representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Client representative age breakdown
The average age of client representatives is 40+ years years old, representing 49% of the client representative population.
Client representative age breakdown
| Client Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Client representative educational attainment
The most common degree for client representatives is bachelor's degree, with 61% of client representatives earning that degree. The second and third most common degree levels are associate degree degree at 17% and associate degree degree at 9%.
- Bachelor's, 61%
- Associate, 17%
- High School Diploma, 9%
- Master's, 7%
- Other Degrees, 6%
Client representatives by degree level
| Client representative degree | Percentages |
|---|---|
| Bachelor's | 61% |
| Associate | 17% |
| High School Diploma | 9% |
| Master's | 7% |
| Other Degrees | 6% |
Client representative jobs you might like
Client representative wage gap by degree level
According to the data, client representatives with a Master's degree earn more than those without, at $52,268 annually. With a Bachelor's degree, client representatives earn a median annual income of $49,381 compared to $43,281 for client representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $52,268 |
| High School Diploma or Less | $41,216 |
| Bachelor's Degree | $49,381 |
| Some College/ Associate Degree | $43,281 |
Client representative employment statistics
Most client representatives work for a private in the finance industry.
Company size where client representatives work
Below, you can see the size of companies where client representatives work.
Client representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 21% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 21% |
| > 10,000 employees | 34% |
Client representative jobs by company type
Employees with the client representative job title have their preferences when it comes to working for a company. For instance, most client representatives prefer to work at private companies over public companies.
Client representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 40% |
| Private | 57% |
| Government | 2% |
Client representative jobs by industry
The most common industries for client representatives are finance, professional and health care.
Client representative industry statistics
| Industry | Percentages |
|---|---|
| Finance | 18% |
| Fortune 500 | 17% |
| Professional | 13% |
| Health Care | 9% |
| Technology | 7% |
| Insurance | 6% |
| Media | 5% |
| Manufacturing | 3% |
| Retail | 3% |
| Energy | 3% |
| Transportation | 2% |
| Government | 2% |
| Telecommunication | 2% |
| Internet | 1% |
| Utilities | 1% |
| Construction | 1% |
| Hospitality | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Education | 1% |
| Agriculture | 1% |
Client representative turnover and employment statistics
Client representative unemployment rate over time
The unemployment rate for client representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Client representative unemployment rate by year
| Year | Client representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average client representative tenure
The average client representative stays at their job for 1-2 years, based on the 4,413 client representatives resumes in Zippia's database.
Client representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 24% |
| 1-2 years | 35% |
| 3-4 years | 15% |
| 5-7 years | 14% |
| 8-10 years | 5% |
| 11+ years | 7% |
Client representative LGBT ratio compared to similar jobs
Review the percent of client representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Detailer | 5.53% | 21,473 |
| Eligibility Technician | 6.73% | 24,203 |
| Client Representative | 7.19% | - |
| File Clerk | 8.60% | 66,383 |
| Credit Investigator | 8.99% | 9,442 |
| Circulation Clerk | 11.16% | 66,736 |
| Human Resources Trainer | 15.31% | 61,462 |
Similar client representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Detailer | 5.53% | 21,473 |
| Eligibility Technician | 6.73% | 24,203 |
| File Clerk | 8.60% | 66,383 |
| Credit Investigator | 8.99% | 9,442 |
| Circulation Clerk | 11.16% | 66,736 |
| Human Resources Trainer | 15.31% | 61,462 |
Foreign languages spoken by client representatives
The most common foreign language among client representatives is Spanish at 56.8%. The second-most popular foreign language spoken is French at 6.8% and Arabic is the third-most popular at 5.5%.
- Spanish, 56.8%
- French, 6.8%
- Arabic, 5.5%
- Hindi, 4.8%
- Mandarin, 4.8%
- Other, 21.3%
Client representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 56.8% |
| French | 6.8% |
| Arabic | 5.5% |
| Hindi | 4.8% |
| Mandarin | 4.8% |
| Other | 21.3% |
