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Client representative education requirements

Updated January 8, 2025
2 min read
Usually, client representatives don't need a college education. The most common degree for client representatives is bachelor's degree with 61% graduates, with only 17% client representative graduates earning associate degree. Client representatives who decided to graduate from college often finish University of Phoenix or Michigan State University. Some good skills to have in this position include customer service, phone calls and client accounts.

What education do you need to become a client representative?

What degree do you need to be a client representative?

The most common degree for client representatives is bachelor's degree, with 61% of client representatives earning that degree. The second and third most common degree levels are associate degree degree at 17% and associate degree degree at 9%.
  • Bachelor's, 61%
  • Associate, 17%
  • High School Diploma, 9%
  • Master's, 7%
  • Other Degrees, 6%

What should I major in to become a client representative?

You should major in business to become a client representative. 32% of client representatives major in business. Other common majors for a client representative include communication and accounting.

Best majors for client representatives

RankMajorPercentages
1Business31.6%
2Communication6.5%
3Accounting6.3%
4Finance6.1%
5Marketing5.9%

20 best online courses for client representatives

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1. Salesforce Sales Development Representative

coursera

If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...

2. HubSpot Sales Representative

coursera

Whether you're completely new to sales and looking to start a new career, or you want to grow in your current sales role, this five-course career training program from the inbound sales experts at HubSpot can help you reach your career goals.\n\nYou’ll start by learning the basics of sales enablement and how sales and marketing teams can collaborate to create and keep relationships with their targeted buyers. You’ll develop data-driven sales goals and influential content to enable you to...

3. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

4. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

5. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

6. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

7. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Become a Master of Client and Account Management

udemy
4.2
(1,124)

Learn how to effectively manage, retain and grow clients...

9. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

10. Mastering thick client application penetration testing

udemy
4.5
(353)

A practical guide to pentesting thick client applications...

11. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

12. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

13. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

14. Zendesk for Customer Service Agents Training Course

udemy
4.6
(1,065)

How to provide great customer support using Zendesk, a course for beginners...

15. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

16. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

17. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

18. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

19. Customer Experience Management (CX): MASTERCLASS 2023

udemy
4.3
(3,732)

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...

20. The Complete and Ultimate Guide to Know Your Client (KYC)

udemy
4.3
(756)

Learn the entire in-depth process of Know Your Client (KYC) - Basic to Advanced - Updated 2023...

Average client representative salary by education level

According to our data, client representatives with a Master's degree earn the highest average salary, at $52,268 annually. Client representatives with a Bachelor's degree earn an average annual salary of $49,381.
Client representative education levelClient representative salary
Master's Degree$52,268
High School Diploma or Less$41,216
Bachelor's Degree$49,381
Some College/ Associate Degree$43,281

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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