FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
×
FIND
PERSONALIZED JOBS

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Become A Client Service Associate

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Client Service Associate

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $65,014

    Average Salary

What Does A Client Service Associate Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

Show More

Show Less

How To Become A Client Service Associate

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

Show More

Show Less

Do you work as a Client Service Associate?

Client Service Associate Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Client Service Associate Career Paths

Client Service Associate
Office Manager Operations Manager General Manager
Account Manager
5 Yearsyrs
Finance Advisor Finance Analyst
Accounting Manager
8 Yearsyrs
Account Manager Account Executive Office Manager
Administrative Manager
6 Yearsyrs
Office Administrator Accounts Payable Clerk Finance Analyst
Assistant Vice President
7 Yearsyrs
Service Representative Account Manager Operations Manager
Branch Manager
6 Yearsyrs
Client Services Manager Senior Project Manager Business Developer
Business Development Manager
9 Yearsyrs
Service Representative Account Executive Office Manager
Business Office Manager
8 Yearsyrs
Analyst Program Manager General Manager
Center Manager
6 Yearsyrs
Analyst Finance Analyst Account Manager
Client Services Manager
7 Yearsyrs
Sales Assistant Sales Consultant Internet Sales Manager
Customer Relations Manager
5 Yearsyrs
Client Services Manager Business Development Manager
Director Of Sales
10 Yearsyrs
Finance Advisor Finance Consultant Senior Finance Analyst
Finance Manager
7 Yearsyrs
Office Manager Account Manager Account Executive
Marketing Manager
5 Yearsyrs
Account Manager Sales Manager General Manager
Regional Manager
8 Yearsyrs
Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Assistant Vice President Office Manager Account Manager
Relationship Manager
6 Yearsyrs
Office Administrator Project Coordinator Account Manager
Sales Account Manager
6 Yearsyrs
Assistant Vice President General Manager Account Executive
Sales/Marketing
5 Yearsyrs
Account Executive Territory Manager Account Manager
Senior Account Manager
7 Yearsyrs
Show More

Do you work as a Client Service Associate?

Help others decide if this is a good career for them

Average Length of Employment
Client Associate 2.8 years
Client Liaison 2.6 years
Client Specialist 2.3 years
Client Coordinator 2.1 years
Service Associate 2.1 years
Top Employers Before
Internship 9.8%
Teller 5.1%
Cashier 3.9%
Associate 3.1%
Manager 2.5%
Top Employers After
Associate 6.4%
Consultant 4.5%
Analyst 3.2%
Volunteer 3.0%
Internship 2.8%

Do you work as a Client Service Associate?

Client Service Associate Demographics

Gender

Female

64.7%

Male

33.8%

Unknown

1.5%
Ethnicity

White

60.0%

Hispanic or Latino

16.2%

Black or African American

10.5%

Asian

9.4%

Unknown

4.0%
Show More
Foreign Languages Spoken

Spanish

47.7%

French

10.1%

Mandarin

7.3%

Chinese

5.9%

German

5.2%

Portuguese

4.9%

Italian

3.5%

Cantonese

3.1%

Russian

2.1%

Polish

1.7%

Tagalog

1.4%

Japanese

1.4%

Hindi

1.0%

Korean

1.0%

Vietnamese

0.7%

Hebrew

0.7%

Filipino

0.7%

Arabic

0.7%

Swahili

0.3%

Swedish

0.3%
Show More

Client Service Associate Education

Schools

University of Phoenix

12.7%

Fordham University

6.6%

Villanova University

6.3%

DePaul University

6.3%

New York University

6.0%

University of Delaware

5.4%

Temple University

5.1%

San Francisco State University

4.7%

Kaplan University

4.7%

Northeastern University

4.7%

Florida State University

4.4%

Southern New Hampshire University

4.1%

University of California - Irvine

3.8%

University of Florida

3.8%

Rowan University

3.8%

Syracuse University

3.5%

Boston College

3.5%

University of Southern California

3.5%

University of Connecticut

3.5%

University of Miami

3.5%
Show More
Majors

Business

30.9%

Finance

13.8%

Communication

6.6%

Marketing

6.0%

Economics

5.6%

Accounting

5.4%

Psychology

4.6%

Management

4.5%

Political Science

2.9%

English

2.5%

Liberal Arts

2.3%

Sociology

2.1%

Health Care Administration

2.0%

Human Resources Management

1.9%

Computer Information Systems

1.9%

Legal Support Services

1.5%

Public Relations

1.5%

Computer Science

1.4%

Criminal Justice

1.4%

Journalism

1.4%
Show More
Degrees

Bachelors

53.4%

Masters

17.9%

Other

15.2%

Associate

7.7%

Certificate

3.5%

Doctorate

1.0%

Diploma

1.0%

License

0.3%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

Real Client Service Associate Salaries

Job Title Company Location Start Date Salary
Client Service Associate Bridgewater Associates, LP Westport, CT Jul 12, 2010 $111,259 -
$170,000
Client Service Associate Lazard Asset Management LLC New York, NY Dec 08, 2014 $100,000
Client Services Associate Novantas, Inc. New York, NY Feb 15, 2016 $90,000
Associate, Client Service (SAP HR Associate) Hyundai Autoever America, LLC West Point, GA Apr 15, 2014 $90,000
Client Service Associate Lazard Asset Management LLC New York, NY Aug 14, 2015 $85,000
Client Service Associate Lazard Asset Management LLC New York, NY Mar 05, 2012 $85,000
Client Service Associate Lazard Asset Management LLC New York, NY Aug 19, 2013 $85,000
Senior Client Service Associate Frank Russell Company New York, NY Sep 10, 2012 $85,000
Index Client Service Associate MSCI Inc. New York, NY Jun 01, 2016 $80,995 -
$83,800
Associate Client Service MSCI, Inc. New York, NY Oct 18, 2012 $79,900 -
$82,400
Client Service Associate Frank Russell Company New York, NY Mar 07, 2011 $75,000
Associate, Client Service MSCI, Inc. New York, NY Oct 01, 2014 $70,325 -
$72,800
Associate, Client Services Snooth Inc. New York, NY Oct 15, 2012 $70,000
Client Service Associate Raintree Systems, Inc. Temecula, CA Dec 10, 2016 $66,400
Client Service Associate Jpmorgan Chase & Co. Miami, FL Dec 08, 2014 $65,000
Client Services Associate Frank Russell Company WA Sep 12, 2013 $65,000
Client Service Associate Western Asset Management New York, NY Apr 07, 2010 $62,899
Client Services Associate MSCI, Inc. New York, NY Oct 01, 2011 $61,942 -
$70,000
Client Services Associate (Financial Analyst) Diversified Trust Company Atlanta, GA Mar 28, 2013 $50,151 -
$56,182
Client Services Associate Markitserv, LLC New York, NY Oct 01, 2010 $50,000
Client Services Associate INTL Fcstone Inc. Miami, FL Dec 03, 2015 $50,000 -
$55,000
Client Service Associate Hightower Securities, LLC Deerfield, IL Sep 17, 2015 $50,000
Client Services Associate The Falconwood Corporation New York, NY Aug 14, 2010 $49,629 -
$54,629
Client Service Associate (Financial Analysts) Diversified Trust Company Atlanta, GA Jul 01, 2012 $47,632 -
$56,000
Client Service Associate Firstrade Securities Inc. NY Oct 01, 2013 $45,601
Associate, Client Services Everyday Health, Inc. New York, NY Jul 01, 2011 $45,000

No Results

To get more results, try adjusting your search by changing your filters.

Show More

How Would You Rate The Salary Of a Client Service Associate?

Have you worked as a Client Service Associate? Help other job seekers by rating your experience as a Client Service Associate.

Top Skills for A Client Service Associate

Show More

  1. Client Service
  2. Customer Service
  3. New Clients
You can check out examples of real life uses of top skills on resumes here:
  • Provided exceptional client service to existing clients and their extended family which deepened the financial adviser/client relationships.
  • Provide professional service as well as top customer service Process customer requests efficiently and accurately.
  • Cultivated new clients and reinforced existing client relationships via events, email marketing and customer service initiatives.
  • Conducted in-depth researches on a specific project planning and development in compliance with government requirements, communicating with stakeholders
  • Spearheaded client StockOptions trading/tracking processes, identifying potential issues and recommending solutions to resolve portfolio/account issues according to clients risk levels.

How Would You Rate Working As a Client Service Associate?

Are you working as a Client Service Associate? Help us rate Client Service Associate as a Career.

Rank:

Average Salary:

Top 10 Best States for Client Service Associates

  1. Minnesota
  2. New Jersey
  3. Alaska
  4. New Hampshire
  5. Delaware
  6. Wisconsin
  7. Connecticut
  8. Massachusetts
  9. Rhode Island
  10. North Dakota
  • (701 jobs)
  • (1,286 jobs)
  • (75 jobs)
  • (225 jobs)
  • (153 jobs)
  • (630 jobs)
  • (371 jobs)
  • (800 jobs)
  • (91 jobs)
  • (86 jobs)

Top Client Service Associate Employers

Jobs From Top Client Service Associate Employers

Client Service Associate Videos

I am a Business Service Associate

Cathleen D. Phelps, Client Service Associate | Monument Wealth Management

Be a patient service associate today!

Related to your recently viewed content