Client service associate vs bank teller

The differences between client service associates and bank tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client service associate has an average salary of $46,874, which is higher than the $32,043 average annual salary of a bank teller.

The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a bank teller are customer service, savings withdrawals, and bank products.

Client service associate vs bank teller overview

	Client Service Associate	Bank Teller
Yearly salary	$46,874	$32,043
Hourly rate	$22.54	$15.41
Growth rate	-4%	-12%
Number of jobs	192,048	23,446
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 43%
Average age	40	39
Years of experience	12	-

What does a client service associate do?

Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.

What does a bank teller do?

Bank tellers are usually considered the face of the bank's branches. They assist clients in their over-the-counter transactions. They process client requests such as updates or changes in the account, cash or check deposits, withdrawals, and any other request related to the client's bank account. They provide customer service to clients and ensure that they are happy with the bank's services. Tellers should also be able to validate requests and transactions. They should have administrative and clerical skills since they handle the filing of documents for some transactions. They should also have organizational and basic accounting skills and should be trustworthy.

Client service associate vs bank teller salary

Client service associates and bank tellers have different pay scales, as shown below.

	Client Service Associate	Bank Teller
Average salary	$46,874	$32,043
Salary range	Between $29,000 And $74,000	Between $26,000 And $38,000
Highest paying City	Greenwich, CT	Sunnyvale, CA
Highest paying state	Connecticut	Massachusetts
Best paying company	Cambridge Associates	Tinker Federal Credit Union
Best paying industry	Finance	Finance

Differences between client service associate and bank teller education

There are a few differences between a client service associate and a bank teller in terms of educational background:

	Client Service Associate	Bank Teller
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 43%
Most common major	Business	Business
Most common college	-	-

Client service associate vs bank teller demographics

Here are the differences between client service associates' and bank tellers' demographics:

	Client Service Associate	Bank Teller
Average age	40	39
Gender ratio	Male, 33.4% Female, 66.6%	Male, 24.1% Female, 75.9%
Race ratio	Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7%	Black or African American, 9.8% Unknown, 3.4% Hispanic or Latino, 20.9% Asian, 7.3% White, 58.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between client service associate and bank teller duties and responsibilities

Client service associate example responsibilities.

Interview, select and manage resources to ensure operations meet SLA standards, delivery schedules and budgetary constraints.
Manage: post cards about 30-50 per day to clients - manage daily medical billing for Medicare and Medicaid patients.
Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
Manage various senior level logistics operations, develop and implement supply chain policies and procedures.
Clean windows and empty trash receptacles.
Experience utilizing the Salesforce software, troubleshooting Salesforce issues.

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Bank teller example responsibilities.

Obtain many skills including balancing drawer every day, balancing the coin machine, the coin vault, and ATM vaults.
Front end assistant to manager, door greeter, phone greeter, ATM custodian, TCD custodian, open and close bank
Receive TD acknowledgement of accomplishments, quarterly recognition and position increases.
Provide guidance to customer's and non-customers using a consultative sales approach in uncovering additional needs for cross-sell opportunities.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Notify members of financial opportunities base on banking history resulting in increase upselling

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Client service associate vs bank teller skills

Common client service associate skills

Client Service, 13%
Customer Service, 12%
Client Relationships, 5%
Exceptional Client, 4%
Cash Management, 3%
Securities, 3%

Common bank teller skills

Customer Service, 19%
Savings Withdrawals, 8%
Bank Products, 6%
Cash Handling, 6%
Cross-Sell, 5%
Customer Relationships, 4%

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Updated January 8, 2025

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