Client service associate vs client service coordinator

The differences between client service associates and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client service associate, becoming a client service coordinator takes usually requires 4-6 years. Additionally, a client service associate has an average salary of $46,874, which is higher than the $41,849 average annual salary of a client service coordinator.

The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a client service coordinator are PET, customer service, and good communication.

Client service associate vs client service coordinator overview

	Client Service Associate	Client Service Coordinator
Yearly salary	$46,874	$41,849
Hourly rate	$22.54	$20.12
Growth rate	-4%	12%
Number of jobs	192,048	61,419
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 60%
Average age	40	47
Years of experience	12	6

What does a client service associate do?

Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Client service associate vs client service coordinator salary

Client service associates and client service coordinators have different pay scales, as shown below.

	Client Service Associate	Client Service Coordinator
Average salary	$46,874	$41,849
Salary range	Between $29,000 And $74,000	Between $26,000 And $65,000
Highest paying City	Greenwich, CT	New York, NY
Highest paying state	Connecticut	New York
Best paying company	Cambridge Associates	Citi
Best paying industry	Finance	Media

Differences between client service associate and client service coordinator education

There are a few differences between a client service associate and a client service coordinator in terms of educational background:

	Client Service Associate	Client Service Coordinator
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	-	California State University - Bakersfield

Client service associate vs client service coordinator demographics

Here are the differences between client service associates' and client service coordinators' demographics:

	Client Service Associate	Client Service Coordinator
Average age	40	47
Gender ratio	Male, 33.4% Female, 66.6%	Male, 19.1% Female, 80.9%
Race ratio	Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	8%

Differences between client service associate and client service coordinator duties and responsibilities

Client service associate example responsibilities.

Interview, select and manage resources to ensure operations meet SLA standards, delivery schedules and budgetary constraints.
Manage: post cards about 30-50 per day to clients - manage daily medical billing for Medicare and Medicaid patients.
Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
Manage various senior level logistics operations, develop and implement supply chain policies and procedures.
Clean windows and empty trash receptacles.
Experience utilizing the Salesforce software, troubleshooting Salesforce issues.

Client service coordinator example responsibilities.

Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
Process and order home appraisals for standard, VA and FHA home loans.
Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
Maintain frequent communications with nursing staff, utilization coordinators and directors.

Client service associate vs client service coordinator skills

Common client service associate skills

Client Service, 13%
Customer Service, 12%
Client Relationships, 5%
Exceptional Client, 4%
Cash Management, 3%
Securities, 3%

Common client service coordinator skills

PET, 25%
Customer Service, 15%
Good Communication, 10%
Client Service, 10%
Administrative Functions, 9%
Preventative Care, 7%

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Client Service Associate
Client Service Associate vs Client Service Coordinator

Updated January 8, 2025

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