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Client service associate vs sales associate and customer service

The differences between client service associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client service associate and a sales associate and customer service. Additionally, a client service associate has an average salary of $46,874, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Client service associate vs sales associate and customer service overview

Client Service AssociateSales Associate And Customer Service
Yearly salary$46,874$28,654
Hourly rate$22.54$13.78
Growth rate-4%-4%
Number of jobs192,048298,588
Job satisfaction--
Most common degreeBachelor's Degree, 73%High School Diploma, 34%
Average age4040
Years of experience1212

What does a client service associate do?

Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Client service associate vs sales associate and customer service salary

Client service associates and sales associate and customer services have different pay scales, as shown below.

Client Service AssociateSales Associate And Customer Service
Average salary$46,874$28,654
Salary rangeBetween $29,000 And $74,000Between $21,000 And $38,000
Highest paying CityGreenwich, CTBellevue, WA
Highest paying stateConnecticutConnecticut
Best paying companyCambridge AssociatesGEICO
Best paying industryFinanceManufacturing

Differences between client service associate and sales associate and customer service education

There are a few differences between a client service associate and a sales associate and customer service in terms of educational background:

Client Service AssociateSales Associate And Customer Service
Most common degreeBachelor's Degree, 73%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Client service associate vs sales associate and customer service demographics

Here are the differences between client service associates' and sales associate and customer services' demographics:

Client Service AssociateSales Associate And Customer Service
Average age4040
Gender ratioMale, 33.4% Female, 66.6%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between client service associate and sales associate and customer service duties and responsibilities

Client service associate example responsibilities.

  • Interview, select and manage resources to ensure operations meet SLA standards, delivery schedules and budgetary constraints.
  • Manage: post cards about 30-50 per day to clients - manage daily medical billing for Medicare and Medicaid patients.
  • Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
  • Manage various senior level logistics operations, develop and implement supply chain policies and procedures.
  • Clean windows and empty trash receptacles.
  • Experience utilizing the Salesforce software, troubleshooting Salesforce issues.
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Client service associate vs sales associate and customer service skills

Common client service associate skills
  • Client Service, 13%
  • Customer Service, 12%
  • Client Relationships, 5%
  • Exceptional Client, 4%
  • Cash Management, 3%
  • Securities, 3%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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