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Client service coordinator vs client service specialist

The differences between client service coordinators and client service specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a client service coordinator, becoming a client service specialist takes usually requires 6-12 months. Additionally, a client service coordinator has an average salary of $41,849, which is higher than the $40,043 average annual salary of a client service specialist.

The top three skills for a client service coordinator include PET, customer service and good communication. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Client service coordinator vs client service specialist overview

Client Service CoordinatorClient Service Specialist
Yearly salary$41,849$40,043
Hourly rate$20.12$19.25
Growth rate12%-4%
Number of jobs61,419225,591
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 61%
Average age4740
Years of experience612

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Client service coordinator vs client service specialist salary

Client service coordinators and client service specialists have different pay scales, as shown below.

Client Service CoordinatorClient Service Specialist
Average salary$41,849$40,043
Salary rangeBetween $26,000 And $65,000Between $26,000 And $61,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyCitiMoody's
Best paying industryMediaFinance

Differences between client service coordinator and client service specialist education

There are a few differences between a client service coordinator and a client service specialist in terms of educational background:

Client Service CoordinatorClient Service Specialist
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - Bakersfield-

Client service coordinator vs client service specialist demographics

Here are the differences between client service coordinators' and client service specialists' demographics:

Client Service CoordinatorClient Service Specialist
Average age4740
Gender ratioMale, 19.1% Female, 80.9%Male, 29.5% Female, 70.5%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%7%

Differences between client service coordinator and client service specialist duties and responsibilities

Client service coordinator example responsibilities.

  • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
  • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
  • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
  • Process and order home appraisals for standard, VA and FHA home loans.
  • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
  • Maintain frequent communications with nursing staff, utilization coordinators and directors.
  • Show more

Client service specialist example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate compassion and encouragement during tough moments.
  • Prepare and present PowerPoint presentations for training meetings.
  • Create a PowerPoint presentation implement into the official training program.
  • Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
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Client service coordinator vs client service specialist skills

Common client service coordinator skills
  • PET, 25%
  • Customer Service, 15%
  • Good Communication, 10%
  • Client Service, 10%
  • Administrative Functions, 9%
  • Preventative Care, 7%
Common client service specialist skills
  • Client Service, 16%
  • Excellent Interpersonal, 7%
  • Client Facing, 6%
  • Client Issues, 5%
  • Data Entry, 5%
  • Work Ethic, 4%

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