Post job

How to hire a client service coordinator

Client service coordinator hiring summary. Here are some key points about hiring client service coordinators in the United States:

  • The median cost to hire a client service coordinator is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • HR departments typically allocate 15% of their budget towards recruitment efforts.
  • Small businesses spend $1,105 per client service coordinator on training each year, while large companies spend $658.
  • It takes approximately 12 weeks for a new employee to reach full productivity levels.
  • There are a total of 9,498 client service coordinators in the US, and there are currently 61,419 job openings in this field.
  • New York, NY, has the highest demand for client service coordinators, with 16 job openings.

How to hire a client service coordinator, step by step

To hire a client service coordinator, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a client service coordinator:

Here's a step-by-step client service coordinator hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a client service coordinator job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new client service coordinator
  • Step 8: Go through the hiring process checklist

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Learn more about the specifics of what a client service coordinator does
jobs
Post a client service coordinator job for free, promote it for a fee
  1. Identify your hiring needs

    Before you start hiring a client service coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A client service coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, client service coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list shows salaries for various types of client service coordinators.

    Type of Client Service CoordinatorDescriptionHourly rate
    Client Service Coordinator$12-31
    Receptionist/Customer ServiceReceptionists or customer service professionals are considered as the first contact point of the clients. They usually greet and welcome guests visiting an office or organization... Show more$12-17
    Contact Center SupervisorA contact center supervisor is responsible for monitoring the performance of contact center representatives, ensuring that they provide the best customer service by handling the customers' inquiries and concerns and resolving complaints timely and efficiently. Contact center supervisors train new representatives and coaching the team regularly to improve their customer service skills, identify areas of improvement, and develop strategic procedures to address those difficulties... Show more$11-35
  2. Create an ideal candidate profile

    Common skills:
    • PET
    • Customer Service
    • Good Communication
    • Client Service
    • Administrative Functions
    • Preventative Care
    • Retail Products
    • CSC
    • Hospital Services
    • Reservations
    • Work Ethic
    • Flyers
    • Client Facing
    • Patients
    Check all skills
    Responsibilities:
    • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
    • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
    • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
    • Process and order home appraisals for standard, VA and FHA home loans.
    • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
    • Maintain frequent communications with nursing staff, utilization coordinators and directors.
    More client service coordinator duties
  3. Make a budget

    Including a salary range in your client service coordinator job description is a great way to entice the best and brightest candidates. A client service coordinator salary can vary based on several factors:
    • Location. For example, client service coordinators' average salary in montana is 53% less than in new york.
    • Seniority. Entry-level client service coordinators earn 60% less than senior-level client service coordinators.
    • Certifications. A client service coordinator with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a client service coordinator's salary.

    Average client service coordinator salary

    $41,849yearly

    $20.12 hourly rate

    Entry-level client service coordinator salary
    $26,000 yearly salary
    Updated December 18, 2025

    Average client service coordinator salary by state

    RankStateAvg. salaryHourly rate
    1New York$64,003$31
    2Maryland$53,489$26
    3District of Columbia$53,413$26
    4California$48,819$23
    5North Carolina$46,025$22
    6Pennsylvania$42,217$20
    7Oklahoma$41,648$20
    8Washington$41,179$20
    9Minnesota$40,446$19
    10Florida$40,055$19
    11Texas$39,675$19
    12Colorado$39,584$19
    13Nevada$38,881$19
    14Oregon$38,787$19
    15Illinois$38,669$19
    16Wisconsin$37,586$18
    17Georgia$37,318$18
    18Alabama$36,905$18
    19Missouri$36,863$18
    20Arizona$36,099$17

    Average client service coordinator salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Citi$107,981$51.918
    2JPMorgan Chase & Co.$84,596$40.67249
    3Ernst & Young$84,092$40.43302
    4Houlihan Lokey$83,681$40.23
    5Dorsey & Whitney$79,334$38.14
    6Lovelace Respiratory Research Institute$75,282$36.19
    7Broadridge$71,816$34.5367
    8Missouri State University$68,118$32.75
    9Nomura Securities$66,853$32.146
    10Beacon Hill Staffing Group$58,171$27.97
    11Los Angeles Chargers$55,286$26.58
    12KORE$53,218$25.59
    13Queens Health Systems$52,793$25.38
    14Thrivent$50,068$24.0715
    15Markel$49,020$23.5710
    16IT Solutions Consulting$48,782$23.451
    17University of Michigan Health System$47,825$22.99
    18CliftonLarsonAllen$47,537$22.8517
    19Ameriprise Financial$47,388$22.7823
    20Pinnacle Technical Resources$47,088$22.642
  4. Writing a client service coordinator job description

    A client service coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a client service coordinator job description:

    Client service coordinator job description example

    Why Work for Dominos/What We are Offering Our Great Team Members. Pay $8.50-$10
    We are the number 1 pizza company in the world!
    Growth and Career Advancement Opportunity Learn and sharpen your business skills to grow within our organization. Advancement opportunities including Assistant Manager, General Manager, Area Supervisor, Field Trainer, and Franchise Ownership.
    Many of our current Franchise owners started as Customer Service Representatives or Drivers!
    Full time eligible for insurance


    Client Service Representative Summary
    At Dominos, a Customer Service Representative is responsible for handling an array of front-facing duties. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible! You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Throughout all these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible.


    Client Service Representative Responsibilities and Duties would include (but are not limited to):
    Operate all equipment.
    Stock ingredients from delivery area to storage, work area, walk-in cooler.
    Prepare products to standards
    Receive and process telephone orders.
    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
    Take inventory and complete associated paperwork.
    Clean equipment and facility.
    Communication Skills Ability to comprehend and give correct written instructions. Verbal, writing, and telephone skills to take and process orders.
    Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
    Ability to enter orders using a computer keyboard or touch screen.
    Ability to lift at least 40-50lbs

    PandoLogic. Keywords: Customer Service Representative, Location: Alcoa, TN - 37701 , PL: 546788496
  5. Post your job

    There are a few common ways to find client service coordinators for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your client service coordinator job on Zippia to find and recruit client service coordinator candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with client service coordinator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new client service coordinator

    Once you have selected a candidate for the client service coordinator position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    After that, you can create an onboarding schedule for a new client service coordinator. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
    Sign up to download full list

How much does it cost to hire a client service coordinator?

Recruiting client service coordinators involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

You can expect to pay around $41,849 per year for a client service coordinator, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for client service coordinators in the US typically range between $12 and $31 an hour.

Find better client service coordinators in less time
Post a job on Zippia and hire the best from over 7 million monthly job seekers.

Hiring client service coordinators FAQs

Search for client service coordinator jobs

Ready to start hiring?

Browse office and administrative jobs