Client Service Coordinator remote jobs - 450 jobs

You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please. Project Coordinator in Houston, TX $27 - $29/hr. Contract role with hybrid schedule (Monday, Tuesday, & Thursday in office, Wednesday & Friday work from home) We're seeking a detail-oriented Project Coordinator to support project teams by ensuring projects and programs are planned effectively, aligned with strategic objectives, and delivered against key performance metrics. This role partners closely with Project Managers and cross-functional teams to help manage scope, schedule, cost, and risk throughout the project lifecycle. What you'll do: Coordinate project activities to support the Project Manager in defining scope of work Develop, update, and maintain the Project Execution Plan (PEP) Support full project lifecycle activities including scope, budget, schedule, execution, and reporting in alignment with Project Delivery Standards Ensure approved scope and cost changes are incorporated into cost tracking and forecasting Coordinate and facilitate meetings and prepare weekly project status reports Maintain the project risk register and support development of risk management plans Partner with Project Schedulers and Project Controllers to align cost, risk, and schedule; identify variances and support corrective actions Compile project updates from team members and present them for PM review Assemble documentation for Gate Readiness and Assurance Reviews; prepare presentations as needed Support bid activities including SOW development, RFP coordination, and contract reviews Act as a liaison between project teams and functional groups to support effective execution Document supplier and contractor performance issues and partner with Quality teams to mitigate risks Support PHMSA reporting requirements as applicable Contribute to continuous improvement of project management tools and processes Maintain a strong focus on health, safety, and environmental compliance What we're looking for: Bachelor's degree in Engineering, Construction Management, or Project Management 1-3 years of industry experience (early career candidates encouraged) Strong organizational, communication, and coordination skills Ability to work independently while collaborating with cross-functional teams Experience with Microsoft Word, Excel, PowerPoint, and Windows-based tools Strategic mindset with the ability to identify risks, solve problems, and add value Curiosity, initiative, and a desire to grow within the energy industry Nice to have: * Exposure to project management, cost controls, or scheduling concepts * Database management, data modeling, or PowerBI experience This is an excellent opportunity for an early-career professional to gain broad project exposure, build foundational project management skills, and grow within a collaborative team environment. Interested candidates may send their resumes directly to Brandon at bgreen@blackrockres.com #LI-DNI

BGE is looking to hire a TXDOT Utility Coordination Engineer PM (P.E.) for our Transportation systems dept. BGE, Inc. is a nationwide consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey, and environmental services for public and private clients. Our employees enjoy a comprehensive benefits package such as outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include remote work options, dependent care, and flexible Fridays. Locations: 2595 Dallas Pkwy #101, Frisco, TX 75034 777 Main St Ste. #1900, Fort Worth, TX 76102 Responsibilities: Project Manager for Utility Coordination/engineering projects. Direct responsibility for Subsurface Utility Engineering (SUE) and utility coordination/ engineering projects. Overseeing the preparation of existing SUE utility plans. Providing quality assurance/quality control (QA/QC) reviews of field data and deliverables. Conduct meetings, prepare agreements and/or cost estimates, review design plans, specifications and other submittals. Designs and reviews utility relocation plans to comply with federal, state, and local laws and regulations. Preferred: Designing and reviewing utility relocation plans in compliance with federal state and local laws and regulations, by becoming well versed with the interpretation of: TXDOT's Utility Accommodation Rules TXDOT's Utility Manual, TXDOT's Roadway Design Manual, TXDOT's Manual on Uniform Traffic Control Devices (TMUTCD), CRF 645 Subparts A & B (Code of Federal Regulations of Utilities) AREMA (American Railway Engineering and Maintenance Association) Requirements: Licensed Texas Professional Engineer (PE) Bachelor's Degree in Civil Engineering or related field 5+ years of experience preferred Proficient in MicroStation and MS Office, Knowledgeable of Geopak Position requires strong communication skills, scheduling, problem-solving skills and presentation skills Ability to simultaneously perform, track, prioritize, and coordinate challenges across multiple projects, multiple utility owners and professionals Situational problem-solving abilities with various utility engineering circumstances and with multiple stake holders Ability to train and lead less experienced utility EIT staff Benefits to name a few... Established company with a diverse range of projects we work on, a flexible work environment and a collaborative atmosphere. No Silos (ability to flex to other groups, share resources and learn their business) Best work life balance in the industry! Unlimited Sick Leave (9/80) schedule choice - have every other Friday off. 3% Safe Harbor contribution 4% 401k Match with immediate vesting Merit Based Bonus Compensation Medical, Dental, Vision 9 Holidays 6 Weeks of work from anywhere program. Personal time Allowances (no time deducted for Dr appointments, family care, 32 hour dependent care, etc) 240 Vacation carry over time. 0-5 years in industry 2 weeks' vacation, 5-10 gets 3 weeks, 10+ gets 4 weeks. Flex time - Start from the hours of 7a - 9a Mentorship Program - Mentoring Program is to provide our Mentors the opportunity to gain a sense of fulfillment and personal growth, and our Mentees with the opportunity to learn and receive guidance from seasoned professionals. Employee referral program for bringing great people into the BGE family Not accepting non-resident applicants or Sponsorships. BGE is an equal opportunity employer and values diversity. We prohibit discrimination and all employment is decided based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other classification protected by federal, state or local laws. BGE, Inc. is a nationwide consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey, and environmental services for public and private clients. Our employees enjoy a comprehensive benefits package such as outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include remote work options, dependent care, and flexible Fridays. Locations: 2595 Dallas Pkwy #101, Frisco, TX 75034 777 Main St Ste. #1900, Fort Worth, TX 76102 Responsibilities: Project Manager for utility coordination/engineering projects. Experience with utility coordination of public and private utilities to include electric, telecom, pipelines, etc. Design and construction experience of roadway and highway projects Perform utility and Right of Way research Review utility construction plans and coordinate relocations to meet client schedules Represent BGE at client meetings Work in a safe and efficient manner Working on utility relocation/coordination projects within Texas for several agencies - DOT's, RMA's, Counties, Cities and major railroad companies Identifying and resolving utility conflicts in the most feasible and time sensitive manner Needs experience in utility relocation, roadway and drainage design Inputting utility information into MicroStation creating Utility Layouts, creating plans sheets for design of utility relocation Continual coordination with client and utility owners to ensure project schedules are met Preferred: Designing and reviewing utility relocation plans to be in compliance with federal state and local laws and regulations, by becoming well versed with the interpretation of TXDOT's Utility Accommodation Rules, TXDOT's Utility Manual, TXDOT's Roadway Design Manual, TXDOT's Manual on Uniform Traffic Control Devices (TMUTCD), CRF 645 Subparts A & B (Code of Federal Regulations of Utilities) and AREMA (American Railway Engineering and Maintenance Association) Requirements: Bachelor's Degree in Civil Engineering or related field 5+ years of experience preferred Licensed Texas Professional Engineer (PE) or ability to obtain a Texas certification within 6 months of hire Proficient in MicroStation and MS Office, Knowledgeable of Geopak Position requires strong communication skills, scheduling, problem-solving skills and presentation skills Ability to simultaneously perform, track, prioritize, and coordinate challenges across multiple projects, multiple utility owners and professionals Situational problem-solving abilities with various utility engineering circumstances and with multiple stake holders Ability to train and lead less experienced utility EIT staff Benefits Established company with a diverse range of projects we work on, a flexible work environment and a collaborative atmosphere. No Silos Best work life balance in the industry! Unlimited Sick (9/80) schedule choice - have every other Friday off. 3% Safe Harbor contribution 4% 401k Match with immediate vesting Performance Based Bonus Compensation Medical, Dental, Vision Employee referral program for bringing great people into the BGE family BGE is an equal opportunity employer and values diversity. We prohibit discrimination and all employment is decided on the basis of qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other classification protected by federal, state or local laws.

The Corwin sales department is looking for a part time (20 hours per week), temporary Client Engagement Coordinator to join the team. This assignment is scheduled to go until the middle of May. The Client Engagement Coordinator's tasks will be split amongst several regular responsibilities with a focus on assisting the Sales team. More specific responsibilities listed below. The CEC demonstrates expertise in administrative support to assist with the fulfillment of increasingly complex sales projects, assignments, and tasks with the ultimate goal of freeing up the Sales team's time so they can focus on increasing company revenue. Essential job functions and responsibilities The job functions include, but are not limited to, the following: * Sales Coordinator support for Sales Team * Sample copy requests from external clients * Managing/distribution of the Sales inbox emails (forwarding POs, vendor requests, leads, RFP bid notifications, etc. to appropriate territory team) * Vendor registrations and miscellaneous vendor forms * Virtual PD Zoom support/coordination (scheduling and starting Zoom sessions, troubleshooting support, etc.) * Sending sample book copies to the Sales team as new books publish * Lead entry into CRM * Birthday greetings to Sales Team * Mail distribution as needed for wet signatures or notary needs * RFP response coordination * Survey Monkey administrator (pull and send survey results) * Key Account Spot management assistance in Highspot platform * Calendar management assistance for key consultants (cross-checking Google calendar with CRM to ensure accuracy of details for two VIP consultants) * Process vendor invoices as needed in Proactis platform Qualifications and education Any combination equivalent to, but not limited to, the following: * A Bachelor's degree from an accredited university or equivalent experience is preferred but not required * Two years' experience in administrative support required * Experience in sales, customer service, and/or publishing preferred * Experience with software programs such as the Microsoft Office suite, and SalesForce or other CRM preferred but not required * Knowledge of Google web-based tools (especially calendar) preferred * Strategic and creative thinker * Excellent oral and written communication skills * Highly organized and detail oriented * Ability to work in high growth, fast-paced environment * Problem-solving skills * Ability to reprioritize tasks based on urgency * Demonstrated excellence in working with others If you have a disability and you need any support during the application process, please contact ********************* All qualified applicants are encouraged to apply. Department Corwin Role Administrative Assistant Locations United States Hourly salary $27 - $28 Remote Status Fully remote Employment Type Temporary Employment Level Entry Level Browse Open Roles * Senior Representative-Corwin Corwin · Dehradun, India * Open Territory Specialist Corwin · United States More jobs About Sage Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge - supporting the development of ideas through the research process to scholarship that is certified, taught, and applied. Learn about Sage | About our companies | Open editor positions Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.

Who We're Looking For: Are you someone who thrives in a fast-paced environment where every day brings something new? We're searching for a Care Coordinator who's ready to dive in - someone who loves staying busy, being on the phone, collaborating with a team, and juggling multiple tasks at once. At Tandem, Care Coordinators are at the center of it all: working with caregivers, supporting clients, making schedules run smoothly, and solving problems on the fly. If you're quick on your feet, love working on your computer all day, and get energy from a dynamic environment, you'll fit right in. About Tandem: Tandem Care is redefining what it means to age at home. We're a one-stop shop for home care services, offering three distinct service lines that make care more flexible, more affordable, and more tailored to each family's needs: On-Demand Care: As-needed support without the commitment. Targeted Care: Scheduled, task-based visits at key moments throughout the day. Companion Care: Full-service, long-term support for those who need more daily help. Our unique approach gives families better options - and gives our team more opportunities to grow. With flexible visit models, no hourly minimums, and small, dedicated caregiver teams, we're helping clients live life on their own terms. Why Join Tandem: Competitive Pay: Starting pay between $27-30 per hour, based on experience. Full-Time, Steady Hours: This is a full-time, consistent role - no guessing what your schedule will be week to week. Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you covered. 401(k) with Company Match: Invest in your future with our 401(k) program and company contribution. Paid Time Off: We believe in work-life balance and offer generous PTO. Fully Remote: Work from the comfort of your home while staying closely connected to your team. Structured & Organized: We offer way more structure, support, and systems than most home care environments - you'll always know what's expected and have the tools you need to succeed. Impactful Work: Every call, every care plan, and every caregiver you support directly impacts someone's ability to stay safe and independent at home. At Tandem, you're not just filling a role - you're helping us build a better, more flexible future for home care. What You'll Be Doing: As a Care Coordinator at Tandem, you'll be the first point of contact for our clients and their families - part customer service, part care planning expert. You'll serve as the liaison between our clients and the caregivers providing their support, ensuring that communication is smooth, expectations are clear, and care is consistently excellent. You'll also work closely with caregivers to coach, support, and problem-solve as needed. Your day-to-day will include: Client Communication: Respond to client and family inquiries, provide updates, resolve concerns, and manage scheduling needs - always with professionalism, empathy, and efficiency. Client Onboarding: Conduct in-depth assessments and develop initial care plans that set the foundation for a successful care experience. Care Plan & Program Management: Regularly review and update care plans based on caregiver feedback, visit notes, and scheduled care reviews. Ensure programs evolve with client needs. Caregiver Coaching (Client Care): Support caregivers by providing ongoing coaching and addressing any client-specific challenges that come up during service delivery. Client Satisfaction Check-Ins: Reach out proactively to ensure clients are happy with their care, gather feedback, and encourage reviews on platforms like Google and Yelp. Regional Team Collaboration: Participate in regular team meetings to share insights, troubleshoot issues, and contribute to improving how we deliver care. Documentation: Keep detailed, accurate records of all communications and updates to ensure continuity of care and smooth transitions between team members. What We're Looking For: At least 2 years of experience working in a licensed home care organization. At least 2 years in a care coordination role or similar. Bachelor's degree preferred, but not required. Strong communication skills, detail-oriented, organized, and empathetic. Comfortable working 100% remotely and being on your computer/phone most of the day. Ability to handle a fast-paced, high-volume workload with constant context switching. Ready to Join Us? If you're looking for a rewarding role where you'll stay busy, work closely with a supportive team, and make a meaningful difference every single day, we'd love to meet you. Apply now and help us change the future of home care!

Job Description We're hiring a dedicated Marketing and Client Experience Coordinator to own how our brand shows up in the world and how clients experience us over time. This role sits at the intersection of marketing, storytelling, and relationship-building. You'll be responsible for executing campaigns, content, and experiences that drive referrals, repeat business, and long-term brand loyalty. You'll work directly with Lisa and closely with our operations team, transaction coordination, and Head of Happiness to ensure marketing is aligned with how clients actually move through our ecosystem, from first introduction through years after closing. This is a hands-on, execution-forward role that blends strategic thinking with doing the work. Expect a mix of remote work and being out in the field capturing content, supporting events, and bringing ideas to life. If you love building something thoughtfully, care deeply about how details feel to the end client, and want real ownership over both marketing output and client experience, this role will feel energizing. Compensation: $60,000 - $70,000 yearly Responsibilities: Client Experience Marketing Produce collateral to support our systems and processes Design and execute past-client nurture campaigns (email, print, video) Build touchpoint materials for key moments Client events to engage the community and appreciate referrals and clients, including but not limited to planning, design, execution, and follow-up Create referral request protocols and materials for post-closing Content Creation & Brand Execution Execute the "FIND YOUR AUSTIN" brand across all channels Social media creation, management, and analytics Capture and edit video content (listing tours, client testimonials, neighborhood spotlights, etc.) Write and design email campaigns for database nurture and lead generation Create listing marketing materials (property feature sheets, social posts, email blasts) Coordinate with designers/photographers Lead Generation Marketing Optimize Google Ad landing pages and track conversion Create and post AEO and SEO blog content for the website (Austin neighborhoods, market insights, homeowner tips) Build agent referral marketing materials (one-sheets, case studies, relocation packages) Design and execute database reactivation campaigns Systems & Measurement Track marketing metrics: leads by source, conversion rates, campaign performance Maintain content library and brand asset organization Coordinate with Ops on CRM/Monday.com marketing automations Report monthly on marketing activities and results to Lisa Qualifications: Core Skills: 3-5 years marketing experience (real estate, hospitality, or luxury brands preferred) Meticulous attention to detail - you catch typos, notice brand inconsistencies, and obsess over getting things pixel-perfect before they go out Brand stewardship - extreme commitment to adhering to brand guidelines (fonts, colors, voice, photography style). You understand that brand consistency = trust, and you'll fight to protect it Community builder mindset - proven ability to create and nurture communities of thousands (past clients, email lists, social followings). You see clients as a community, not a list Content capture & storytelling - can draw authentic stories out of clients, and turn moments into engaging content that makes people feel something Technical Execution: Newsletter creation - experience building email newsletters (design, copywriting, segmentation, automation). Can create monthly/quarterly newsletters that people actually open and read Marketing funnel development - understands lead nurture sequences, conversion funnels, and automated touchpoint strategies. Can build: awareness → consideration → conversion → retention funnels Multi-channel campaign execution - can execute campaigns across digital (email, social, Google, website) AND print (postcards, brochures, direct mail, magazine ads) Luxury marketing experience - understands how to market high-end products/services (ideally $500,000-$5M+ price points). Knows luxury buyer psychology and what elevated marketing looks like Tools & Platforms: Proficient in: Canva (or Adobe Creative Suite), email platforms (Mailchimp, Constant Contact, HubSpot), social media scheduling tools, basic video editing (iMovie/CapCut/Premiere Rush) Comfortable learning: CRM platforms (Monday.com, Compass CRM), landing page builders, print production workflows Work Style: Self-starter who can work independently and manage multiple projects Austin-based or willing to relocate Proactive communicator - flags issues early, asks questions when unclear, keeps team informed Nice-to-Haves: Real estate industry experience or understanding (especially luxury residential $1M+) Experience with CRM platforms (Monday.com, Compass CRM, etc.) Photography/videography skills (iPhone level is fine, professional level is a bonus) Understanding of luxury hospitality or client experience design (Four Seasons, Ritz-Carlton, high-end retail) Knowledge of Austin neighborhoods and lifestyle Print production experience (working with printers, understanding bleed/trim, proofing, paper quality) Development/new construction marketing (marketing homes that don't exist yet, phased releases, lot sales) Graphic design skills beyond Canva (Adobe InDesign, Illustrator, Photoshop) You're NOT Right If: You need to be told what to do every day (we need a self-starter) You're only interested in brand strategy, not execution (this is 80% execution, 20% strategy) You want to only do social media (this is much broader) You're uncomfortable with clients You need a fully built marketing department (you're building it) About Company The Muñoz Group is a top-performing real estate team in Austin, Texas, having achieved $78.2M in volume with 109 transactions in 2025 (28% growth over 2024). Led by Principal Agent Lisa Muñoz, our team is known for delivering excellent client experiences at every price point under our brand promise: "FIND YOUR AUSTIN." We're searching for someone who can execute the marketing that drives repeat business, referrals, and brand awareness.

About the Role: Step into a world where your passion for travel helps others create unforgettable memories. As a Remote Client Experience Coordinator with Exciting Travel Now, you'll design dream vacations and special getaways for clients from the comfort of your home. Whether you're new or experienced, we offer the tools, training, and a supportive community. What You'll Do: Craft personalized travel experiences and provide friendly service. Research destinations and enjoy continuous learning. Ideal Fit: Enthusiastic and detail-oriented. 18 or older with reliable internet. Why You'll Love It Here: Work remotely with a flexible schedule. Ongoing mentorship and a positive community. Explore More: TikTok: ************************************* Facebook: *************************************

About the Role: Nuvant is seeking motivated Virtual Client Coordinators to help prospective clients explore financial solutions that align with their goals. In this role, you'll act as the first point of contact-introducing our services, understanding client needs, and coordinating the next steps in their journey with Nuvant. Key Responsibilities Conduct outbound calls, emails, and messages to engage potential clients Respond quickly to inbound inquiries and provide clear, helpful information Identify client needs through meaningful conversation and active listening Present Nuvant's service options and recommend appropriate next actions Schedule follow-up appointments or connect clients with specialized team members Maintain detailed and accurate records of client interactions in our CRM system Qualifications High school diploma or college degree preferred Professional, friendly communicator who enjoys client interaction Highly organized and reliable in a remote work environment Strong listening skills with a client-focused mindset Experience in sales, coordination, or customer support roles is a plus What We Offer Competitive base pay with performance bonuses and incentives Comprehensive benefits package: medical, dental, vision, 401(k), and paid time off Flexibility with structured support Opportunities for advancement with a growing company A collaborative team culture built on integrity, accountability, and success

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Brown & Brown National Pharmacy Team (NPT) is a team of 200+ teammates from across Brown & Brown, including pharmacists, client service representatives, actuaries, analysts, data engineers, developers, care team coordinators and more. The NPT brought together pharmacy specialist resources from many businesses across Brown & Brown organizing our teammates into three distinct teams: Pharmacy Consulting and Analytics Auditing PillarRx Copay Maximization The Client Engagement Account Coordinator will work on all aspects of product and service delivery including RFP/procurement projects, auditing, market-check analysis, analytic reporting, providing on-going advice and pharmacy benefit expertise, and will be responsible for the strategic and operational relationship for assigned accounts. Essential Duties and Functions: include the following. Other duties may be assigned. Assists with the onboarding of new clients ensuring accurate set up within Remedy system; Assist and coordinate RFP/procurement and market-check process for assigned accounts which includes creating project timelines and project plans, coordinating PBM data requests, creating RFP via an on-line procurement tool, evaluation and assessment of PBM RFP responses, and creation of summary reports and disruption analysis, financial analysis; Assist and coordinate the audit process for assigned accounts which includes creating a statement of work, attending kick-off calls with client and PBMs, assisting the audit department with the data request coordination, notes and documentation, and preparation of the audit findings; Assist with Pharmalogic reporting including the set up coordination and creation of analytic reports and peer review of data elements; Support and manage any client transitions to a new PBM; Manage the day to day client relationship thus ensuring retention of clients and associated revenue; Creation and distribution of client audit initiation communications Assist with issue escalation and resolution of any pharmacy related issues; Assist with the documentation of all key agreements, deliverables and client correspondence Competencies: Ability to thrive in an environment with minimal oversight and lots of responsibility; Demonstrates ability to positively represent Remedy Analytics externally to clients and prospects; Experience developing and maintain effective, collaborative working relationships with clients and internal partners to provide solutions to complex pharmacy benefit decisions; Excellent written and verbal communication skills along with the ability to facilitate effective conversations both internally, and externally with clients; Possesses a strong work ethic and takes ownership of client goals and objectives; Takes initiative and is self-directed; Strong teamwork skills, has the ability to encourage cooperation among team members; Quick self-motivated learner who can initiate and drive new projects; Excellent analytical and organizational skills; Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward; Critical thinking to create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality;. Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Required Bachelor's degree in Business or Healthcare related field and/or 2+ years of relevant Pharmacy Benefit consulting or PBM Account Management experience; Ability to travel as required (up to 10% of time) Preferred Knowledge of both Pharmacy and Medical data Strong experience in MS Office and/or MS Excel Experience with Tableau Pay Range 26 - 28 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

We're Hiring a Client Success Coordinator to Join Our Team! As a Client Success Coordinator, you're super tuned into workflow and the needs of our Client Services team. You know how and where to direct things, when to follow-up, and how hard to press in order to get the answers you need to help keep projects flowing smoothly and on time. You also possess a knack for research to help your teammates and clients make well-informed decisions. This is an exciting opportunity to help support a wide range of day-to-day client and business activities. The Client Success Coordinator position is a great step in learning the inner workings of key account management for health plans. This role is fully remote. Key Responsibilities Support Vheda's Client Services team in researching, scheduling, planning, executing, and managing day-to-day tasks. Efficiently coordinate project requirements, timelines, deadlines and follow-up to ensure timely and successful project completion. Participate in client status calls, capture meeting notes, and update status reports regularly. Develop an extensive understanding of Vheda's service offering, demonstrating the ability to articulate and position these solutions within existing and potential accounts. Prepare agendas for client meetings and related account administration. Track, monitor, and generate monthly reports. Conduct thorough research on clients, state initiatives, competitors, and industry trends to provide valuable insights and support informed decision making. Help facilitate seamless collaboration, contributing to the team's overall success and effectiveness. Partner seamlessly with internal departments such as clinical services, operations and analytics to ensure coordinated efforts in meeting client expectations. Required Qualifications BA/ BS Degree or equivalent. 1-3 years or more in a support role. Innate ability to follow process. Ability to effectively collaborate with others. Excellent written and verbal communication, time management, and organizational skills. Impeccable attention to detail. Must be responsive, action-oriented, and able to build trust with various stakeholders. Proven competence to initiate and drive projects through to completion. Strong knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc). Additional Preferred Skills Experience working with health plans in a professional capacity. Experience working in an online project management system(s). Vheda Benefits At Vheda, we care about your health, your family and your future and strive to have our benefits reflect that. This includes: Competitive salary Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance 401(k) Unlimited paid time off 12 paid company holidays Engaging team events.

Remote Client & Booking CoordinatorLocation: Remote (United States) Company: Destination Knot About Destination Knot:Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction. Position Overview:The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.This is a support-based role centered on communication, organization, and follow-through. Key Responsibilities:Assist clients with booking requests, scheduling, and reservation coordination Communicate with clients via email, phone, and messaging platforms to provide updates and support Accurately enter, update, and maintain client information and booking details Coordinate timelines, confirmations, and service documentation Provide general client support and respond to inquiries in a timely, professional manner Follow established processes and internal guidelines to ensure accuracy and consistency Collaborate with internal teams to support client needs and workflow efficiency Qualifications & Skills:Strong communication and customer service skills Highly organized with attention to detail Comfortable working independently in a remote environment Basic computer proficiency and ability to learn new systems Ability to manage multiple tasks while meeting deadlines Professional demeanor and reliability Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required. Work Environment & Schedule:Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Join Destination Knot:Remote work flexibility Supportive, structured team environment Clear expectations and processes Opportunity to build valuable coordination and client service skills How to Apply:Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.

At LendingOne, we don't just lend capital-we fuel opportunity. Headquartered in sunny Boca Raton, FL, with additional offices in Charlotte, NC and Great Neck, NY, we've funded over $7 billion in real estate capital and earned recognition as one of the Sun Sentinel's Top Workplaces-four years running! As a direct private lender-not a broker, not a bank-we specialize in business-purpose mortgage loans for real estate investors, including fix-and-flip bridge loans and long-term rental financing. Our mission is powered by our values: Speed & Ease - We simplify lending so clients can move fast and seize opportunities. Solutions Driven - We solve problems, not just process paperwork. Loyal Partners - We build trust, not just transactions. Authentic Experience - We stay real, reliable, and respectful-always. We're a fully funded, full-service lending partner-and we're growing fast. The Opportunity: If you're the type of person who thrives on keeping people informed, solving problems quickly, and making sure no detail gets missed, you'll love this role. As a Client Experience Coordinator, you'll be the key liaison between our clients and internal teams, ensuring a smooth and responsive loan process from start to finish. This is a fast-paced, client-facing role that demands urgency, ownership, and communication excellence. This is a full-time employment opportunity working in our Headquarters office in Boca Raton, FL. What You'll Do: At the heart of this role is unwavering client support-answering calls promptly, prioritizing client needs with empathy, and delivering clear, thoughtful communication every step of the way. Serve as the primary point of contact for assigned clients-ensuring consistent, proactive communication and delivering updates that inspire confidence. Coordinate across departments (sales, underwriting, legal, closing) to keep everyone aligned and timelines on track. Maintain a fast-moving pipeline of loan applications, reviewing and collecting documents, flagging issues, and pushing processes forward with urgency. Provide a high-touch experience to clients by anticipating needs, resolving questions quickly, and owning the details. Track key project milestones such as appraisals, title reports, and due diligence items, and follow through relentlessly to keep deals moving. Review loan files for completeness and compliance; assist credit analysts and underwriters in clearing conditions and preparing for funding. Advocate for the client internally-flagging challenges early and helping the team craft solutions with speed and accuracy. Keep documentation, updates, and communication logs impeccably organized for full visibility and efficiency. Requirements 2+ years in a professional or customer-facing role, ideally in real estate, lending, operations, or client services Exceptional communication and follow-up skills-you write and speak clearly, with empathy and purpose High attention to detail with a “nothing slips through the cracks” mindset Proven ability to multitask and prioritize in a fast-paced, high-volume environment Positive energy, collaborative spirit, and a customer-first attitude Strong computer proficiency and a willingness to learn new systems A true sense of urgency-because our clients depend on us to move fast and get it right Benefits Why LendingOne: Competitive base salary and incentive structure Full medical, dental, and vision benefits Company-matching 401(k) plan Paid time off and 10 company-paid holidays Work-from-home Fridays Career development, training, and internal promotion opportunities Team-building events, company lunches, and swag Collaborative, inclusive, and fun workplace culture LendingOne is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone belongs.

Why Saybrus? We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters. Job Summary The Client Experience Coordinator serves as the primary liaison between the client and the company throughout the new business and underwriting process. This role is responsible for providing quality updates to the client, answering client questions, and ensuring a clear understanding of each step. The coordinator independently manages cases, resolves vendor issues that may arise, and will collaborate with the client to gather outstanding requirements efficiently to avoid delays. A strong knowledge of the life insurance process, excellent communication skills - both written and verbal -, and a commitment to superior customer service are essential. The Client Experience Coordinator requires professionalism, a service-oriented mindset, and the ability to work collaboratively with internal teams to support the overall success of the account.Job Description Principal Duties and Responsibilities Proactively follow up and provide communication to support client/advisor satisfaction and understanding; ensure the client understands each step in the process while providing superior service support direct to the client. Manage daily workload with emphasis on time management and quality standards. Review and assess requirements, as needed. Serve as a single point of contact with customers. Receive and resolve complex and/or sensitive customer service inquiries, complaints and problems with quality, accuracy, and in a timely manner. Proactively resolve any issues and inquiries. Manage the necessary components for the new business process directly impacting the client. Identifying cases that need special handling. Accept ownership and suggest innovative solutions to meet branch/client needs while undertaking new and different requests. Explore opportunities to add value. Use expertise in life insurance process, customer service, terminology, technology to support and enhance daily operations. Provide continuous scheduled telephone coverage as business needs dictate. Partners with Senior Case Manager to deliver a holistic experience to the branch. Perform other duties as assigned. Knowledge, Skills, and Abilities Knowledge of the life insurance process (permanent and term products), including key impairments Working knowledge of desktop applications such as Outlook, Word, and Excel. Knowledge of Smart Office and Salesforce.com a plus. Critical thinking skills with the ability to identify and troubleshoot problems, and comfort with cases involving a high degree of complexity. Excellent verbal and written communication skills; clear and effective Excellent interpersonal and relationship building skills to interact with internal and external clients. Discretion while managing confidential matters (e.g., medical records) Ability to work independently in a fast-paced, multi-faceted environment while focusing on critical deliverables. Knowledge of HIPAA rules and regulations. Comfortable in a team environment and supportive of corporate change Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at ****************. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

This is Hourly Paid Job (US-Remote) We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers. To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate and you will be polite and professional. Client Services Coordinator Responsibilities: Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials. Compile and maintain records on client accounts. Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions. Escalate complaints to relevant departments. Liaise with in-house teams to adjust service offerings and assess related costs. Build and maintain close relationships with clients. Client Services Coordinator Requirements: A bachelors degree is preferred. Computer skills must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello. Prior administrative or client services experience within a corporate organization may be strongly desired. A professional and friendly demeanor. Have a keen eye for detail. Excellent verbal and written communication skills. Required Skills: Client Relations Trello Conferences Records Vendors Materials Email Software Project Management Microsoft Office Marketing Communication Management

About the Role As a Client Relations Coordinator, you'll be the first friendly voice our customers hear. You'll handle inbound calls, answer questions, and schedule in-home design consultations for our sales team. This role is ideal for someone who enjoys helping people, staying organized, and working set hours as part of a supportive, remote team. Location: Remote (US-based) Hiring Preference: Candidates residing in the following states will be prioritized: WA, OR, CA, NV, CO, UT, AZ, OH, VA, MA, MD, TX, IL, GA Schedule & Hours Estimated 24 hours per week Set shifts: Thursday & Friday: 8:00am-4:30pm MT Saturday & Sunday: 10:00am-2:00pm MT Hours may need occasional flexibility based on business needs Key Responsibilities Be the welcoming first voice our customers hear when scheduling design consultations based on availability and team capacity Maintain accurate and up-to-date appointment records in NetSuite and other scheduling platforms Follow up with prospective clients via outbound calls on web form inquiries and other lead sources Manage scheduling requests across multiple channels, including phone, chat, and email Communicate with clients, installers, and designers to confirm, reschedule, or adjust appointments as needed Deliver exceptional customer service by ensuring clients are informed and prepared for upcoming appointments Support field teams by resolving scheduling conflicts and handling last-minute changes efficiently Maintain scheduling documentation, reports, and related administrative records Collaborate cross-functionally with Customer Service, Operations, and Field Teams to meet scheduling needs Identify and contribute to process improvements that enhance scheduling accuracy and efficiency Qualifications and Skills Align with our mission and values and want to be part of a team where everyone loves their job Friendly, positive, and customer-focused demeanor Strong organizational skills with the ability to manage multiple priorities effectively Excellent verbal and written communication skills High attention to detail with a commitment to accuracy Proven ability to consistently deliver a 5-star customer experience Comfortable learning and using new technology and systems Ability to prioritize tasks and adapt quickly to scheduling changes Strong problem-solving skills with the ability to thrive in a fast-paced environment Must have reliable, high-speed internet access suitable for a remote work environment Compensation Hourly Rate: $21 / hour with additional $3/hour for any weekend hours What We Offer: At Stoneside, our people come first. With a 4.6/5.0 employee rating on Glassdoor and Indeed, we're proud to be recognized as a top workplace where teammates feel valued, supported, and inspired. Our mission is simple but powerful: to deliver a five-star experience to our teammates, clients, partners, and community. Our culture is rooted in values we live every day: 🤝 Honesty: We are always truthful, transparent, and authentic - even when it's hard. 🌞 Positivity: We assume positive intent and bring a respectful, positive energy to our interactions with others. 💖 Generosity: We bring an abundance mindset and seek a win/win for everyone. 📈 Continuous Improvement: We never stop seeking and implementing better ways of doing things. 🔥 Passion: We are genuinely engaged and focused on fulfilling our five-star promise. When you join Stoneside, you're not just joining a company - you're becoming part of a supportive, collaborative team that celebrates wins together, embraces diverse perspectives, and believes in lifting one another up. ✨ Come be part of a workplace where culture, values, and people come first. Benefits Paid Time Off (accrues at 2 hours per pay period) Company-provided laptop, phone, and monitor for your home office Supportive, people-first culture with strong team collaboration A role where your work directly impacts the customer experience At Stoneside, we value and are enriched by a variety of perspectives. Each teammate brings unique skills, experiences, and backgrounds, and together we create something stronger. We're proud to be an equal opportunity employer and encourage all applicants to apply. All qualified candidates will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation (including transgender status), national origin, ancestry, genetics, pregnancy, disability, age, marital or familial status, or veteran status. Even if your experience doesn't line up exactly with every requirement, we still encourage you to apply - you may be the perfect addition to our team. We are accepting applications on an ongoing basis. If you need assistance or an accommodation due to a disability, please contact our HR team at ****************. In accordance with the Colorado Chance to Compete Act, we do not ask about criminal history on initial applications. If offered a position, candidates will be subject to a background and a credit check. In accordance with the Job Application Fairness Act, we do not request age-related information such as date of birth or graduation dates on applications.

Are you a detail‑oriented professional who thrives on delivering exceptional customer service while keeping operations running smoothly? Join us as a Client Coordinator, where you will play a key role in managing client inquiries, supporting case workflow, and ensuring high‑quality documentation across multiple departments. The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards. Hours: Training Schedule (4-6wks) M-F 9am-5:30pm CST after completion of training Wed-Sun 10:30am - 7pm CST Location: Fully Remote ESSENTIAL JOB FUNCTIONS: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. Utilize appropriate systems and databases to enter client or claimant information and or retrieve information. Maintain daily contact with the QA department regarding workflow and pending report status. Contact providers for assignment and update database. File and archive open and closed cases. Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system. Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion. Direct calls to other departments as needed. Perform various clerical duties such as typing, filing, emailing, and proofreading. Assist in resolution of customer complaints and quality assurance issue. Notify management of any report issues or concerns. Ensure all practices are carried out in accordance with state and federal safety and legal regulations. Perform other duties as assigned. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required. Minimum one-year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred. CERTIFICATES, LICENSES, AND REGISTRATIONS: No specific requirements. ESSENTIAL COMPETENCIES: Must possess complete knowledge of general computer, fax, copier, scanner, and telephone. Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have ability to be trained on and adhere to HIPAA regulations and compliance standards. Must be a qualified typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements' directions accurately. Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time. LANGUAGE/ COMMUNICATION SKILLS: Ability to read, analyze and interpret common correspondence, medical records, and legal contracts and documents. Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar. Ability to respond appropriately and professionally to all inquiries or complaints from customers, physicians, regulatory agencies, and/or members of the business community. Ability to effectively present information one-on-one or in small groups. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position generally consists of: Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs. Ability to operate a computer up to 4 hours at a time. Ability to travel to different floors of the office or other locations. Ability to move throughout the office. Occasionally lifting and/or carrying up to 10 lbs. Occasionally pushing/pulling up to 25 lbs. Occasionally subject to bending, squatting or twisting. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extended hours are occasionally required beyond the regular eight (8) hour work day. The noise level in the work environment is usually moderate. NOTE: This job description is intended to provide a general overview of the responsibilities and requirements for the Medical Assistant position. Specific duties and responsibilities may vary based on the clinic's needs and may be subject to change at the discretion of the employer. Examworks offers our vendors a vast network of providers who perform Compensation and Pension (C&P) exams, Separation Health Assessments (SHAs), and Reserve Health Readiness Program (RHRP) evaluations for our Nation's Veterans. Our offices are outfitted with state-of-the-art equipment and highly skilled medical professionals. We pride ourselves on delivering quality services in a timely manner. Examworks is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

Job Description We're seeking a detail-oriented, client-focused Client Onboarding Coordinator to guide Uniguest's new customers through a smooth and successful launch of our digital engagement solutions. This position is responsible for ensuring a smooth and accurate transition for new clients from sales into active projects in a remote work environment. In this role, you will be a key point of contact early in the client relationship, gathering critical information, validating details, and coordinating a clean handoff to project management. The successful candidate will be an outgoing and confident communicator who is comfortable engaging directly with clients. Primary Responsibilities Onboard all new clients into the company CMS, ensuring records are accurate and complete Validate bills of materials (BOM) and agreed-upon services directly with clients Validate initial project details, requirements, and expectations Maintain clear and well-organized documentation throughout the onboarding process Coordinate and manage the handoff between the client, sales team, and project manager (done via 70% face to face calls with clients) Serve as a reliable customer-facing contact during the onboarding phase Perform other related duties as assigned. Experience & Skills Ability to manage multiple clients at the same time Strong customer service skills with a professional and responsive communication style. Ability to build rapport quickly and maintain positive client relationships Ability to communicate clearly with both clients and internal teams Required Qualifications 2+ years of experience in client onboarding, project coordination, customer success, or account support. Highly organized with strong attention to detail. Excellent documentation skills, with the ability to keep clear and accurate records. Comfortable working with Salesforce. What We Offer Competitive employee benefits package* Medical, Dental and Vision Insurance Plan options. Pet Insurance Plan. 401k Plan with Employer Match. Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave. Employee Assistance Program (EAP). Employee Referral Bonus Program. Career development and potential for advancement opportunities. Performance bonuses. Employee Recognition Rewards Program. *Benefits package will depend on your position, location, and other eligibility requirements. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more - all designed to deliver a consistent and safe experience to our clients' customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

As a Client Experience Coordinator, you'll ensure travelers feel supported and valued throughout the entire planning process. You will track requests, provide timely updates, and keep communication smooth. At Destiny Travels, we believe every client deserves an exceptional experience. Key Responsibilities • Manage client follow-ups and reminders. • Provide trip updates and organize trip info. • Maintain communication logs and client preferences. • Assist with documentation and requirements. • Deliver exceptional customer care. Benefits • Fully remote opportunity. • Supportive and collaborative team. • Access to travel perks and training. • Career advancement potential. What We're Looking For • Strong communication skills. • Organization and multitasking abilities. • Customer service background preferred. • Comfort with digital tools. • Passion for helping travelers.

Job Description Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust - making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20-30 hours per week, Monday-Friday). The hourly pay range for this role is $20-$25 per hour. WHY YOU'LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You'll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support - making sure agents understand what's needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You'll also reconnect with agents who started but didn't finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE'RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you'd excel, we'd look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers. ****This role will be based in Overland Park, KS, Lancaster, PA or Telecommute/Remote. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI **** **Required Job Qualifications:** + High school diploma or GED equivalent required + Minimum 3 years previous experience in a similar TPA or insurance environment + Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.) + Excellent written and verbal communication skills are required, as are exceptional organizational skills. + Thorough understanding of self-funding and employee benefit plans. + Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required. + Proficiency with Word, Excel, PowerPoint, Access, and Outlook. + Ability to travel as required for this position. **Preferred Job Qualifications:** + State insurance license + College degree **\#LI-NR1** **\#LI-Remote** **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **EEO Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Pay Transparency Statement:** At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **Min to Max Range:** $48,500.00 - $91,000.00 Exact compensation may vary based on skills, experience, and location.