Client service specialist demographics and statistics in the US
Client service specialist demographics research summary. Zippia estimates client service specialist demographics and statistics in the United States by using a database of 30 million profiles. Our client service specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about client service specialists after extensive research and analysis:
- There are over 211,328 client service specialists currently employed in the United States.
- 70.5% of all client service specialists are women, while 29.5% are men.
- The average client service specialist age is 40 years old.
- The most common ethnicity of client service specialists is White (55.6%), followed by Hispanic or Latino (19.9%), Black or African American (11.2%) and Asian (7.0%).
- In 2022, women earned 94% of what men earned.
- 7% of all client service specialists are LGBT.
- Client service specialists are 56% more likely to work at private companies in comparison to public companies.
On this page
Client service specialist demographics by:
Client service specialist gender statistics
70.5% of client service specialists are women and 29.5% of client service specialists are men.
- Female, 70.5%
- Male, 29.5%
Client service specialist gender ratio
| Gender | Percentages |
|---|---|
| Female | 70.5% |
| Male | 29.5% |
Client service specialist gender pay gap
Women earn 94¢ for every $1 earned by men
Male income
$43,579
Female income
$41,133
Client service specialist gender ratio over time
This data breaks down the percentage of men and women in client service specialist positions over time. Currently, 70.5% of client service specialists are female.
Client service specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 27.86% | 72.14% |
| 2011 | 27.73% | 72.27% |
| 2012 | 29.13% | 70.87% |
| 2013 | 29.55% | 70.45% |
| 2014 | 30.03% | 69.97% |
| 2015 | 29.92% | 70.08% |
| 2016 | 30.46% | 69.54% |
| 2017 | 30.87% | 69.13% |
| 2018 | 29.63% | 70.37% |
| 2019 | 29.22% | 70.78% |
| 2020 | 29.82% | 70.18% |
| 2021 | 29.46% | 70.54% |
Client service specialist related jobs gender ratio
We compared client service specialists with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Client Service Specialist | 29% | 71% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Client service specialist demographics by race
The most common ethnicity among client service specialists is White, which makes up 55.6% of all client service specialists. Comparatively, 19.9% of client service specialists are Hispanic or Latino and 11.2% of client service specialists are Black or African American.
- White, 55.6%
- Hispanic or Latino, 19.9%
- Black or African American, 11.2%
- Asian, 7.0%
- Unknown, 5.5%
- American Indian and Alaska Native, 0.8%
Client service specialist race
| Client service specialist race | Percentages |
|---|---|
| White | 55.6% |
| Hispanic or Latino | 19.9% |
| Black or African American | 11.2% |
| Asian | 7.0% |
| Unknown | 5.5% |
| American Indian and Alaska Native | 0.8% |
Client service specialist race and ethnicity over time
See how client service specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Client service specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.05% | 11.49% | 6.30% | 15.95% |
| 2011 | 62.77% | 11.78% | 6.44% | 15.82% |
| 2012 | 61.96% | 11.66% | 6.25% | 16.68% |
| 2013 | 62.31% | 11.49% | 6.41% | 16.35% |
| 2014 | 61.69% | 11.44% | 6.73% | 16.54% |
| 2015 | 61.07% | 11.18% | 6.51% | 17.65% |
| 2016 | 60.19% | 11.67% | 6.75% | 17.55% |
| 2017 | 61.10% | 11.09% | 6.72% | 17.37% |
| 2018 | 60.92% | 10.67% | 6.89% | 17.75% |
| 2019 | 60.52% | 10.86% | 6.69% | 18.27% |
| 2020 | 57.96% | 10.27% | 6.84% | 18.88% |
| 2021 | 55.65% | 11.23% | 7.01% | 19.90% |
Client service specialist wage gap by race
According to our data, asian client service specialists have the highest average salary compared to other ethnicities. Black or african american client service specialists have the lowest average salary at $42,834.
| Ethnicity | Salary |
|---|---|
| Unknown | $42,933 |
| White | $43,706 |
| Black or African American | $42,834 |
| Asian | $44,953 |
| Hispanic or Latino | $43,501 |
Average client service specialist age
See how the average age of client service specialists varies based on ethnicity and gender.
Male
Female
Client service specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Client service specialist age breakdown
The average age of client service specialists is 40+ years years old, representing 49% of the client service specialist population.
Client service specialist age breakdown
| Client Service Specialist Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Client service specialist educational attainment
The most common degree for client service specialists is bachelor's degree, with 61% of client service specialists earning that degree. The second and third most common degree levels are associate degree degree at 19% and associate degree degree at 9%.
- Bachelor's, 61%
- Associate, 19%
- High School Diploma, 9%
- Master's, 6%
- Other Degrees, 5%
Client service specialists by degree level
| Client service specialist degree | Percentages |
|---|---|
| Bachelor's | 61% |
| Associate | 19% |
| High School Diploma | 9% |
| Master's | 6% |
| Other Degrees | 5% |
Client service specialist jobs you might like
Client service specialist wage gap by degree level
According to the data, client service specialists with a Master's degree earn more than those without, at $51,624 annually. With a Bachelor's degree, client service specialists earn a median annual income of $48,401 compared to $41,674 for client service specialists with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $51,624 |
| High School Diploma or Less | $39,425 |
| Bachelor's Degree | $48,401 |
| Some College/ Associate Degree | $41,674 |
Client service specialist employment statistics
Most client service specialists work for a private in the finance industry.
Company size where client service specialists work
Below, you can see the size of companies where client service specialists work.
Client service specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 20% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 30% |
Client service specialist jobs by company type
Employees with the client service specialist job title have their preferences when it comes to working for a company. For instance, most client service specialists prefer to work at private companies over public companies.
Client service specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 40% |
| Private | 56% |
| Government | 2% |
Client service specialist jobs by industry
The most common industries for client service specialists are finance, professional and health care.
Client service specialist industry statistics
| Industry | Percentages |
|---|---|
| Finance | 22% |
| Fortune 500 | 16% |
| Health Care | 11% |
| Professional | 11% |
| Insurance | 7% |
| Technology | 5% |
| Retail | 4% |
| Media | 3% |
| Transportation | 3% |
| Manufacturing | 3% |
| Non Profits | 3% |
| Hospitality | 2% |
| Real Estate | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Government | 1% |
| Utilities | 1% |
| Telecommunication | 1% |
| Start-up | 1% |
| Energy | 1% |
Client service specialist turnover and employment statistics
Client service specialist unemployment rate over time
The unemployment rate for client service specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Client service specialist unemployment rate by year
| Year | Client service specialist unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average client service specialist tenure
The average client service specialist stays at their job for 1-2 years, based on the 8,412 client service specialists resumes in Zippia's database.
Client service specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 23% |
| 1-2 years | 35% |
| 3-4 years | 14% |
| 5-7 years | 16% |
| 8-10 years | 6% |
| 11+ years | 6% |
Client service specialist LGBT ratio compared to similar jobs
Review the percent of client service specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Vault Custodian | 5.53% | 8,440 |
| Eligibility Specialist | 6.73% | 19,944 |
| Client Service Specialist | 7.19% | - |
| Cut File Clerk | 8.60% | 66,500 |
| Credit Reporter | 8.99% | 6,790 |
| Library Associate | 11.16% | 1,627 |
| Employment Assistant | 15.31% | 4,946 |
Similar client service specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Vault Custodian | 5.53% | 8,440 |
| Eligibility Specialist | 6.73% | 19,944 |
| Cut File Clerk | 8.60% | 66,500 |
| Credit Reporter | 8.99% | 6,790 |
| Library Associate | 11.16% | 1,627 |
| Employment Assistant | 15.31% | 4,946 |
Foreign languages spoken by client service specialists
The most common foreign language among client service specialists is Spanish at 64.3%. The second-most popular foreign language spoken is French at 7.8% and Portuguese is the third-most popular at 4.2%.
- Spanish, 64.3%
- French, 7.8%
- Portuguese, 4.2%
- German, 3.0%
- Italian, 2.5%
- Other, 18.2%
Client service specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 64.3% |
| French | 7.8% |
| Portuguese | 4.2% |
| German | 3.0% |
| Italian | 2.5% |
| Other | 18.2% |
