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Client service specialist education requirements

Updated January 8, 2025
2 min read
Usually, client service specialists don't need a college education. The most common degree for client service specialists is bachelor's degree with 61% graduates, with only 19% client service specialist graduates earning associate degree. Client service specialists who decided to graduate from college often finish University of Phoenix or University of Massachusetts Boston. Some good skills to have in this position include client service, excellent interpersonal and client facing.

Popular client service specialist certifications include Certified Pharmacy Technician (CPhT), Certified Management Accountant (CMA), or Certified Billing and Coding Specialist (CBCS). To improve client service specialist qualification and skills, we prepared some online courses to help in client service specialist education paths.

What education do you need to become a client service specialist?

What degree do you need to be a client service specialist?

The most common degree for client service specialists is bachelor's degree, with 61% of client service specialists earning that degree. The second and third most common degree levels are associate degree degree at 19% and associate degree degree at 9%.
  • Bachelor's, 61%
  • Associate, 19%
  • High School Diploma, 9%
  • Master's, 6%
  • Other Degrees, 5%

What should I major in to become a client service specialist?

You should major in business to become a client service specialist. 32% of client service specialists major in business. Other common majors for a client service specialist include psychology and communication.

Best majors for client service specialists

RankMajorPercentages
1Business31.5%
2Psychology8.6%
3Communication7.0%
4Accounting5.7%
5Finance5.1%

20 best online courses for client service specialists

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1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Client Booking & Scheduling with Picktime

coursera

This course will help you will develop a streamlined, user friendly scheduling tool that will allow you to easily manage client appointments and improve your team and time management. Picktime lets you add services, classes, and resources, allowing you to schedule all of your business needs in one platform. From booking client appointments, to creating a reservation system for equipment and meeting rooms, Picktime can help you better manage and oversee your business operations. This project is...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

6. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

7. IT service operations and Service Desk management

udemy
4.4
(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

8. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

9. IT Support and Service Desk jobs -Crash Course for Beginners

udemy
4.6
(787)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

10. Service Desk Analyst Crash course for beginners.

udemy
4.2
(439)

Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

11. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

12. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

13. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

14. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

15. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

16. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

17. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

18. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

19. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

20. Payroll Accounting: Laws, Calculations, and Journal Entries

udemy
4.4
(1,649)

Master the complex world of payroll with practical examples, legislation insights, and comprehensive problems...

Average client service specialist salary by education level

According to our data, client service specialists with a Master's degree earn the highest average salary, at $51,624 annually. Client service specialists with a Bachelor's degree earn an average annual salary of $48,401.
Client service specialist education levelClient service specialist salary
Master's Degree$51,624
High School Diploma or Less$39,425
Bachelor's Degree$48,401
Some College/ Associate Degree$41,674

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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