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Client Service Specialist resume examples for 2025

Updated January 8, 2025
9 min read

Client service specialist resume research summary. We analyzed 2,692 client service specialist resumes to determine which ones land the most jobs. Below you'll find example client service specialist resumes that can help you get an interview (and a job offer) from companies like SunTrust Bank and H&R; Block. Here are the key facts about client service specialist resumes to help you get the job:

  • The average client service specialist resume is 409 words long
  • The average client service specialist resume is 0.9 pages long based on 450 words per page.
  • Client service is the most common skill found on resume samples for client service specialists. It appears on 15.8% of client service specialist resumes.

After learning about how to write a professional resume for a client service specialist, make sure your resume checks all the boxes with our AI resume builder.

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Client Service Specialist resume example

Choose from 10+ customizable client service specialist resume templates

Choose from a variety of easy-to-use client service specialist resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your client service specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume
Client Service Specialist Resume

Client Service Specialist resume format and sections

  1. 1

    1. Add contact information to your client service specialist resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Client Service Specialist Resume Contact Information Example #1

    Jane Moore

    Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your client service specialist resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Client Service Specialist Education

    Majors
    Show More

    Client Service Specialist Resume Relevant Education Example #1

    Bachelor's Degree In Psychology 2001 - 2004

    University of Illinois at Chicago Chicago, IL

    Client Service Specialist Resume Relevant Education Example #2

    High School Diploma 2015 - 2017

  3. 3

    3. Next, create a client service specialist skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an client service specialist resume

    • Data Entry Skills.
       

      Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

    • Problem Resolution Skills.
       

      A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

    • Phone Calls Skills.
       

      Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

    • External Clients Skills.
       

      External clients directly relate with a company or business, however only through the purchase of products and services.

    Top Skills for a Client Service Specialist

    • Client Service, 15.8%
    • Excellent Interpersonal, 7.2%
    • Client Facing, 5.7%
    • Client Issues, 5.5%
    • Other Skills, 65.8%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your client service specialist experience

    The most important part of any resume for a client service specialist is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of client service specialists" and "Managed a team of 6 client service specialists over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Client Service Associate
    PricewaterhouseCoopers
    • Acted as a Liaison between staff and Clients to ensure Government security clearance guidance and counseling.
    • Performed contract quantification work for revenue recognition and forecasting purposes.
    • Worked daily with clients answering questions about their brokerage accounts and completing requested transactions.
    • Assisted with preparing, revising policy and procedures as it relates to fiscal management for the Vocational Rehabilitation program.
    • Scheduled candidates to meet with consultants or sent referrals to out-of-state partner firms in order to increase company revenue.
    Work History Example # 2
    Center Specialist
    Wells Fargo
    • Created quarterly and annual investment review presentation books on PowerPoint.
    • Worked as CSR for Transfer Agent; assisted customers with stock transactions, ownership changes and cost-basis tax issues.
    • Performed safe deposit box transactions and assisted with customer inquiries for detailed account transactions.
    • Utilized Microsoft Word and PowerPoint and Adobe Professional in creation of proposals.
    • Closed sales on products, services, and solutions Offered end to end solutions on individual customer basis Developed expert telecommunications knowledge
    Work History Example # 3
    Client Service Specialist
    ACUMEN BRANDS
    • Synthesized data collection and proactively managed transfer of client assets from other brokerage firms.
    • Maintained a high level of confidentiality under HIPAA guidelines with regards to team member's medical information.
    • Cleaned and reconstructed facility machines for proper usage.
    • Maintained professional work related communications with corporate supervisors as well as subordinates.
    • Placed orders in store or via the internet.
    Work History Example # 4
    Sales Support Specialist
    J. C. Penney
    • Trained 5 employees on CSR and cash registers.
    • Provided information on how to correctly measure specific windows.
    • Operated Windows XP, Windows 2000 Professional, MS Office.
    • Worked the cash register, making sure the customer had a positive experience and checking them out in a timely manner
    • Sorted and counted paper money using automatic currency counting machine.
  5. 5

    5. Highlight client service specialist certifications on your resume

    Specific client service specialist certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your client service specialist resume:

    1. Certified Pharmacy Technician (CPhT)
    2. Certified Management Accountant (CMA)
    3. Certified Billing and Coding Specialist (CBCS)
    4. Certified Professional, Life and Health Insurance Program (CPLHI)
    5. International Accredited Business Accountant (IABA)
    6. Certified Insurance Service Representatives (CISR)
    7. HIPAA Professional (HIPAAP)
    8. Fundamental Payroll Certification (FPC)
    9. Certified Manager Certification (CM)
    10. Telecommunications Electronics Technician (TCM)
  6. 6

    6. Finally, add an client service specialist resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your client service specialist resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common client service specialist resume skills

  • Client Service
  • Excellent Interpersonal
  • Client Facing
  • Client Issues
  • Data Entry
  • Work Ethic
  • PowerPoint
  • Problem Resolution
  • Excellent Organizational
  • Manage Client Expectations
  • FTP
  • Phone Calls
  • Client Inquiries
  • External Clients
  • Quality Customer Service
  • Math
  • Client Accounts
  • Bank Products
  • Drug Screens
  • Account Management
  • Customer Satisfaction
  • Cash Handling
  • Customer Inquiries
  • Technical Support
  • Client Satisfaction
  • Company Database
  • Windows
  • Troubleshoot
  • Outbound Calls
  • Inbound Calls
  • Payroll
  • ATM
  • HR
  • Client Support
  • Mobile Banking
  • Exceptional Client
  • Service Issues
  • Technical Issues
  • Administrative Tasks
  • Financial Consultants
  • Customer Support
  • Customer Issues
  • Front Desk
  • ACH
  • Client Relationships
  • Account Maintenance
  • Scheduling Appointments

Client Service Specialist Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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