Find The Best Client Service Supervisor Jobs For You

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Average Salary
$62,791
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
32,746
Job Openings

Client Service Supervisor Careers

A client service supervisor oversees, leads, and trains a company's service staff. They investigate and solve product and service complaints.

Client service supervisors need to build a strong team and shape staff behaviors to accomplish desired results. They play a collaborative role in growing and implementing standards and processes. They also maintain documentation, such as correspondence and operational records, and communicate promotional offers to customers.

To ensure success, client service supervisors need to employ prudence and tact in interacting with others and be focused on customer and staff retention. To flourish in this position, applicants must be able to perform to a high level of accuracy and should be meticulous and organized.

For this position, applicants need a high school diploma, GED, or suitable equivalent alongside two or more years of work experience in a similar position.

There is more than meets the eye when it comes to being a client service supervisor. For example, did you know that they make an average of $30.19 an hour? That's $62,791 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Client Service Supervisor Do

There are certain skills that many client service supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and customer-service skills.

When it comes to the most important skills required to be a client service supervisor, we found that a lot of resumes listed 22.4% of client service supervisors included procedures, while 11.1% of resumes included company policies, and 9.8% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client service supervisor job title. But what industry to start with? Most client service supervisors actually find jobs in the finance and health care industries.

How To Become a Client Service Supervisor

If you're interested in becoming a client service supervisor, one of the first things to consider is how much education you need. We've determined that 54.5% of client service supervisors have a bachelor's degree. In terms of higher education levels, we found that 6.1% of client service supervisors have master's degrees. Even though most client service supervisors have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a client service supervisor. When we researched the most common majors for a client service supervisor, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on client service supervisor resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a client service supervisor. In fact, many client service supervisor jobs require experience in a role such as customer service representative. Meanwhile, many client service supervisors also have previous career experience in roles such as service representative or administrative assistant.

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Average Salary
$62,791
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
32,746
Job Openings

Client Service Supervisor Career Paths

Top Careers Before Client Service Supervisor

Top Careers After Client Service Supervisor

Client Service Supervisor Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Client Service Supervisor

Client Service Supervisors in America make an average salary of $62,791 per year or $30 per hour. The top 10 percent makes over $96,000 per year, while the bottom 10 percent under $41,000 per year.
Average Salary
$62,791
Find Your Salary Estimate
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Best Paying Cities

City
ascdesc
Average Salarydesc
Boston, MA
Salary Range61k - 111k$83k$82,858
New York, NY
Salary Range59k - 108k$80k$80,393
Washington, DC
Salary Range58k - 109k$80k$79,888
Hoboken, NJ
Salary Range54k - 99k$74k$73,692
Walnut Creek, CA
Salary Range47k - 101k$69k$69,075
Detroit, MI
Salary Range35k - 69k$50k$49,996
$33k
$111k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Client Services Supervisor
Client Services Supervisor
XXX
XXX
06/29/2021
06/29/2021
$35,56806/29/2021
$35,568
Client Service Supervisor-Healthcare Staffing
Client Service Supervisor-Healthcare Staffing
XXX
XXX
06/25/2021
06/25/2021
$35,56806/25/2021
$35,568
Client Services Division Supervisor I
Client Services Division Supervisor I
Utah System of Higher Education
Utah System of Higher Education
06/17/2021
06/17/2021
$47,97906/17/2021
$47,979
Client Service Supervisor-Healthcare Staffing
Client Service Supervisor-Healthcare Staffing
XXX
XXX
06/15/2021
06/15/2021
$35,56806/15/2021
$35,568
Client Service Supervisor
Client Service Supervisor
Luttrell Staffing Group
Luttrell Staffing Group
06/07/2021
06/07/2021
$37,56606/07/2021
$37,566
See More Recent Salaries

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Client Service Supervisor Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Client Service Supervisor. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Client Service Supervisor Resume

At Zippia, we went through countless Client Service Supervisor resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Client Service Supervisor Demographics

Gender

female

64.7 %

male

31.5 %

unknown

3.9 %

Ethnicity

White

65.0 %

Hispanic or Latino

17.1 %

Black or African American

9.8 %

Foreign Languages Spoken

Spanish

75.8 %

French

6.5 %

Portuguese

4.8 %
See More Demographics

Client Service Supervisor Education

Majors

Business
34.1 %

Degrees

Bachelors

54.5 %

Associate

16.1 %

Certificate

15.2 %

Top Colleges for Client Service Supervisors

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

6. University of California, Berkeley

Berkeley, CA • Private

In-State Tuition
$14,184
Enrollment
30,845

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. SUNY College of Agriculture & Technology at Morrisville

Morrisville, NY • Private

In-State Tuition
$8,670
Enrollment
2,758

10. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108
See More Education Info

Online Courses For Client Service Supervisor That You May Like

Fundamentals of Logistics, Supply Chain & Customer Service
udemy
4.4
(656)

3 Courses in 1. Learn Logistics, Supply Chain and Customer Service...

Customer Service
udemy
4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.2
(487)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

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Top Skills For a Client Service Supervisor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 22.4% of client service supervisors listed procedures on their resume, but soft skills such as speaking skills and writing skills are important as well.

Best States For a Client Service Supervisor

Some places are better than others when it comes to starting a career as a client service supervisor. The best states for people in this position are Massachusetts, New York, New Jersey, and Delaware. Client service supervisors make the most in Massachusetts with an average salary of $82,790. Whereas in New York and New Jersey, they would average $80,145 and $73,059, respectively. While client service supervisors would only make an average of $67,767 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Client Service Supervisor Jobs:
1,928
Highest 10% Earn:
$140,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. District of Columbia

Total Client Service Supervisor Jobs:
226
Highest 10% Earn:
$142,000
Location Quotient:
1.15
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Massachusetts

Total Client Service Supervisor Jobs:
1,128
Highest 10% Earn:
$142,000
Location Quotient:
1.05
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Client Service Supervisor Employers

1. Epic Health Services
4.0
Avg. Salary: 
$48,578
Client Service Supervisors Hired: 
114+
2. Paychex
4.5
Avg. Salary: 
$40,786
Client Service Supervisors Hired: 
95+
3. Ciox Health
4.3
Avg. Salary: 
$56,091
Client Service Supervisors Hired: 
29+
4. Quest Diagnostics
4.7
Avg. Salary: 
$58,761
Client Service Supervisors Hired: 
28+
5. Interim HealthCare
4.4
Avg. Salary: 
$55,256
Client Service Supervisors Hired: 
21+
6. Brown Brothers Harriman & Co.
4.8
Avg. Salary: 
$84,853
Client Service Supervisors Hired: 
18+

Client Service Supervisor Videos

Updated October 2, 2020