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Client service technician education requirements

Updated January 8, 2025
2 min read
Usually, client service technicians don't need a college education. The most common degree for client service technicians is bachelor's degree with 55% graduates, with only 30% client service technician graduates earning associate degree. Client service technicians who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include customer service, troubleshoot and customer satisfaction.

Popular client service technician certifications include Certified Information Technology Professional (CITP), Certified Information Security Manager (CISM), or Certified Phlebotomy Technician (CPT). To improve client service technician qualification and skills, we prepared some online courses to help in client service technician education paths.

What education do you need to become a client service technician?

What degree do you need to be a client service technician?

The most common degree for client service technicians is bachelor's degree, with 55% of client service technicians earning that degree. The second and third most common degree levels are associate degree degree at 30% and associate degree degree at 7%.
  • Bachelor's, 55%
  • Associate, 30%
  • High School Diploma, 7%
  • Master's, 4%
  • Other Degrees, 4%

What should I major in to become a client service technician?

You should major in business to become a client service technician. 22% of client service technicians major in business. Other common majors for a client service technician include computer science and computer information systems.

Best majors for client service technicians

20 best online courses for client service technicians

Advertising disclosure

1. Supporting Clients

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To reach your goal of becoming a Career Coach or Navigator, you have learned about relationship management and human-centered career coaching in course 1 and gained skills to recruit and work with clients in course 2. This third course in the Career Coach and Navigator Professional Certificate will help you advise people as they move along their career paths; assist with job searches, interviewing, and resume creation; and set them up for success as they start their careers. By the end of the...

2. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. IT/Desktop Computer Support- Troubleshooting for Technicians

udemy
4.2
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Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

5. Business Communication Skills: Handling Clients & Customers

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4.4
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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

6. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Computer Hardware, Operating System and Networking

udemy
4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

8. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

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4.2
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Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

9. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

10. Azure Active Directory And Azure AD Domain Services

udemy
4.5
(5,411)

Learn how Azure Active Directory, On-Premises Active directory and Azure AD Domain Services (AADDS) integrate together...

11. Customer Service Mastery: Delight Every Customer

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4.7
(18,204)

Master Customer Service using this practical customer care course...

12. Mastering thick client application penetration testing

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4.5
(353)

A practical guide to pentesting thick client applications...

13. Basic Computer Course - Windows 7/10 - IT & Desktop Support

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4.7
(1,213)

Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...

14. SAP Customer Service (CS/SM) - Service Management module

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4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

15. Remote Desktop Services Windows Server 2016

udemy
4.6
(1,444)

Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...

16. IT Support Technical Skills Helpdesk

udemy
4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

17. Customer Service Foundation

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4.5
(290)

An introductory course about understanding the foundations of Customer Service...

18. Windows Server Update Services (WSUS) Training For Beginners

udemy
4.7
(1,904)

Setup your lab, Install WSUS, administrate your WSUS server and clients, learn WSUS troubleshooting and MUCH more.....

19. Active Directory & Group Policy Administration for IT Techs

udemy
4.5
(651)

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

20. Windows Service Programming, Debugging, Installing in C#.Net

udemy
4.3
(416)

Windows Service Tutorial: How to Create Windows Services in C# .Net/Visual Studio, Windows Service debugging techniques...

Average client service technician salary by education level

According to our data, client service technicians with a Bachelor's degree earn the highest average salary, at $53,998 annually. Client service technicians with a Associate degree earn an average annual salary of $51,006.
Client service technician education levelClient service technician salary
High School Diploma or Less$49,557
Bachelor's Degree$53,998
Some College/ Associate Degree$51,006

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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