Post job

Client service technician jobs near me - 665 jobs

jobs
Let us run your job search
Sit back and relax while we apply to 100s of jobs for you - $25
  • Remote Tech Services Delivery Lead

    CG Tech Services, Inc. 4.2company rating

    Remote client service technician job

    A Seattle-based Managed Services Provider is looking for a Remote Assistant Technical Services Delivery Manager. You will act as a liaison between teams, ensure smooth communication, and handle technical escalations. This full-time role involves monitoring service boards, managing tickets, and leading project work, all while fostering a collaborative and detail-oriented work culture. Candidates should have strong technical skills in Windows environments and a passion for growth in a dynamic company. #J-18808-Ljbffr
    $114k-165k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Crane Service Technician - Level 2

    American Equipment HR LLC 4.3company rating

    Client service technician job in Logan, OH

    Crane Service Technician Patriot Crane & Hoist, a division of American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people. We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions. Position Summary: American Equipment, a leader in in-house crane fabrication, parts, service, and material handling is hiring a Crane Service Technician for our Logan, OH branch. Join our team and be part of a 50+ year legacy to provide unmatched customer service! Responsibilities: Perform on-site preventative maintenance, repairs, and modernizations on electric overhead traveling cranes Spend time consulting with customers on repair and safety related issues Troubleshoot equipment malfunctions and breakdowns. Generate sales leads during service calls Accurately and neatly document on the service report for the work performed. New crane wiring, assembly, installation, and start-up. Maintain a clean and safe work environment. Travel may be required. Work vehicle provided. Required Skills/Abilities: Strong knowledge of AC/DC theory, as well as the ability to troubleshoot 480VAC 3 phase motor control systems. A.A. degree or Equivalent vocational-training or experience is preferred. A minimum of 2-year hands-on electro-mechanical maintenance Aptitude for both electrical and mechanical environments as well as familiarity with mechanical and electrical equipment Willingness to work overtime Possession of a valid driver's license with good driving record Must pass drug-screen and background check Strong communication skills Proven commitment to safety Comfort with working at heights Experience in Variable Frequency drives and PLC programming a plus Crane maintenance experience a plus. Schedule: 8-hour shift Monday to Friday On call or overtime possible Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Bonuses Yearly stipend for safety boots up to $150 Tool Reimbursement Program up to $500 annually Employee Referral Bonus: $2000 Company service vehicle Cell phone Credit card for fuel Three Medical Plan offerings through Cigna FSA & HSA options for healthcare Critical Illness, Accidental, and Hospital Indemnity Plans Dental Vision STD & LTD Basic & Voluntary Life AD&D 4% Matching 401K 80 hours PTO Company provided PPE American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Proof of right to lawfully work in the United States required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Compensation details: 35-40 Hourly Wage PId**********a-37***********3
    $42k-66k yearly est. 2d ago
  • Client Services Underwriting Tech Specialist (Remote)

    Selective Insurance 4.9company rating

    Remote client service technician job

    About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Acts as subject matter expert in areas including but not limited to eligibility, pricing, and regulatory issues, workflows, and automated systems. Accountable for the renewal Quality Assurance results in Client Services, technical underwriting, policies & procedures, and compliance. Evaluates complex and technically involved underwriting issues and provides advanced technical underwriting support. Serves as mentor to Client Services' Underwriters and provides training as needed. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. 844***********a5d973 Responsibilities Acts as a coverage and technical resource for underwriting personnel in the region. Creates training & educational materials for new and existing Client Services' underwriting personnel. Provides and coordinates training to ensure thorough understanding of underwriting guidelines, issues, and controls. Focal point for resolving all account review issues, Compliance reviews, and assists Supervisors in handling escalations with agency partners and insureds. Coordinates to assure that renewal QA is completed for Client Service Underwriters, conducts specific file QA's, responsible to complete roll up of Client Services' QA results on a monthly basis identifying trends by LOB, SBU and individual; Develops action plans for issues identified and collaborating with Supervisors to conduct refresher training. Examines legal and regulatory information and decisions to keep underwriting personnel and management informed of any underwriting developments. Ensures Insurance Department compliance and acts as liaison with corporate compliance. May assist or direct the coordination of responses to Insurance Department complaints for Client Services. Acts as liaison between regional underwriting management, SBU, BSU, Operations Optimization & Compliance to resolve system problems, form issues, rating issues, and workflow changes/enhancements. May represent Client Services underwriting on committees. Audits underwriting policies or procedures to ensure compliance with company guidelines. Acts as main contact for Client Services for Underwriting training with Small Business Unit (SBU) and LOBs. Represents company in a highly professional manner and provides knowledgeable and exemplary service to the company in an underwriting capacity. Qualifications Knowledge and Requirements Comprehensive understanding of state and regulatory requirements within the insurance industry. Advanced technical underwriting expertise across multiple lines of business. Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills for internal and external collaboration. Ability to manage complex underwriting scenarios and provide technical guidance. Travel required approximately 30%. Education and Experience Strong multi-line underwriting technical skills 10+ years of recent insurer experience. Experience in developing and delivering underwriting training preferred. CPCU designation preferred, other industry certifications a plus. College degree in risk management, business, finance, or a related field preferred. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $97,000.00 - USD $146,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $97k-146k yearly 4d ago
  • Help Desk Technician

    Teksystems 4.4company rating

    Remote client service technician job

    We are seeking an Entry-Level Help Desk Technician to join our team in a hybrid work environment. This role supports core business hours Monday-Friday (7:00 AM-4:00 PM or 8:00 AM-5:00 PM EDT) and follows a hybrid schedule with three days in office per week, though fully remote candidates may be considered for top talent. Responsibilities include providing customer-focused technical support via phone, chat, and a self-service ticketing portal; performing initial troubleshooting; managing and resolving tickets; and documenting issues within a ticketing system. The environment is primarily Microsoft and Windows-based, and this role places a strong emphasis on customer service, communication, and timely resolution. Prior contact center or phone/email support experience is a plus, as is familiarity with ticketing platforms such as ServiceNow, ShareWell, or Spiceworks. Technical experience and certifications such as CompTIA A+ are beneficial but not required-candidates with one to two years of relevant experience or a combination of education and experience are encouraged to apply. *Job Type & Location*This is a Contract position based out of Columbus, OH. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Columbus,OH. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-20 hourly 6d ago
  • IT Help Desk Technician (Remote)

    Capital Rx 4.1company rating

    Remote client service technician job

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
    $24-28 hourly 3d ago
  • Field Technician

    Trillium Construction Services

    Remote client service technician job

    Trillium Construction is now hiring Fleet Technicians! We are looking for Fleet Technicians to support the field operation, diagnostics, and maintenance of our robotic and high-tech mechanical fleet assets in and around the Austin area. This role requires a unique combination of hands-on mechanical repair, computer diagnostics, and robotics troubleshooting. Compensation: - $40/hour - Company Vehicle Field Service & Inspections -Travel to remote job sites to perform preventive and corrective maintenance on fleet assets. -Conduct physical and electronic inspections of robotics platforms and heavy machinery. -Complete standardized inspection checklists with accuracy and completeness. Diagnostics & Repair -Use laptops and diagnostic tools to interface with robotic systems, run scripts, and assess performance. -Troubleshoot and repair hardware components including wiring, connectors, sensors, and control boards per engineering guidance. -Perform field-based mechanical repairs and software checks. Reporting & Communication -Accurately document service activities, diagnostics, and parts usage in company systems. -Report findings to his Manager and the Engineering team with clear, concise technical communication. -Participate in virtual sync meetings with Engineering and Ops teams, including off-hours sessions (e.g., late-night West Coast calls). Travel & Scheduling -This position must be available for long-distance day travel (100+ miles) and multi-day out-of-state work as needed. -Flexibility is required to adjust to varying equipment deployment and service schedules, including early mornings or weekends when necessary. Apply now! Position Qualifications Required Skills & Experience -Demonstrated experience and strong interest in computers, robotics, and technology. -Skilled in diagnosing and repairing mechanical and electronic systems. -Ability to read and interpret schematics, technical procedures, and wiring diagrams. -Field-capable and comfortable working in rugged, outdoor, or dirty conditions. -Excellent attention to detail and the ability to notice small discrepancies. -Clear written and verbal communication skills. -Adaptable to changing requirements and high ambiguity environments. -Ability to interface with Engineering teams and explain findings in non-technical language as needed. -Some travel may exceed 100 miles/day or require overnight stays.
    $40 hourly 1d ago
  • 2026 IT Systems Analyst Internship - Remote

    Symetra 4.6company rating

    Remote client service technician job

    Symetra has an exciting opportunity to join ourinvestmentsteam asan IT Systems Analyst Intern! RoleOverview As a Systems Analyst intern with the Investments IT team,you'llgain hands-on experience working with financial technology that powers investment operations.You'llbe part of real projects, contributing to system implementations, reporting modernization, and process improvements. This role is designed to give you meaningful exposure to both technical and business analysis work. Symetra's Internship Program for Summer 2026 is entirely remote - all interns will learn and work in a virtual setting. The internship duration is12 weeks, running from May 18 - August 7, 2026. Company Overview Symetra Investment Management ("SIM") is a SEC-registered investment advisory firm with approximately$78 billionin assets under management as of March 31, 2025.Symetra Financial Corporation ("SFC"), a diversified financial services company with$68.4 billionin assets as of December 31, 2024, headquartered in Bellevue, Washington,is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company ("Symetra Life"), which was founded in 1957, and has insurer financial strength ratings of 'A' by A.M. Best and Standard & Poor's and 'A1' by Moody's. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately2.3 million customersand over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with$319 billionof assets as of March 31, 2024.SIM has recently begun marketing its investment management services to third-party institutional investors. Key Projects and Intern Contributions Loan Origination System Replacement (Microsoft Dynamics CRM Moody'sCreditLens) Conducting analysis and documenting current vs. future workflows Assistin testing LOS for internal employees and the Mortgage Loan Portal for external Mortgage Bankers Help create user guides and quick reference materials for system users Reporting Modernization (SSRS/SSIS Power BI) Assistwith the migration effort andvalidateinventory of extracts and reports during migration Test Power BI subscriptions and automation workflows Build a small self-service dashboard in Power BI that pulls sample data and highlights best practices. Additional Mini-Projects Refresh andimprovesystem documentation(ServiceNOW& Azure DevOps) Create anonboarding guidefor new employees to Symetra Investment Management (SIM) for managers to follow Prototype aPower Automate flowto streamline a repetitive process or to replace subscriptions in SharePoint Learning& GrowthOpportunities: Troubleshooting:Shadow analysts during incident resolution and document solutions Requirements Gathering:Attend sessions, take notes, and help translate conversations into structured requirements Tech Stack Exposure:Gain familiarity with AWS, Azure DevOps, Azure AD, SQL Server,ServiceNOW, Mainframe, and more Collaboration:Sit in on meetings with business partners to understand how IT supports investments Your education, experience, and skills Must be enrolled in a Bachelor's or GraduateProgram SQL or database basics (from coursework or projects) Microsoft Excel and Office for data analysis Interest in financial markets or investment concepts Exposure to project management or collaboration tools What we offer you Fully remote internship. We ship you the equipment you need to enjoyworkfrom the comfort of home. Compensation: Hourly Range: $22.00-25.00 Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: MinimumInternet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applyingtojobs at Symetrayou'llbe asked totest your internetspeed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will berequired(after theinitialphone screen) to be on video for all interviews.Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure tocomply withverification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civilremedies, iffraud is discovered We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country.We'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work,we'reguided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice,we communicate clearly andopenlyso people understand whatthey'rebuying, and we design products-andoperateour company-to stand the test of time.We'recommitted to showing up for our communities,lifting upour employees, and standing up for diversity,equityand inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit:careers #LI-CM1 #LI-REMOTE
    $22-25 hourly 2d ago
  • IT Internship Summer 2026 - Remote

    Usable Life 4.0company rating

    Remote client service technician job

    When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, we empower people to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment. We have been recognized for 5 consecutive years as a "Best Places to Work" in Arkansas, Florida, and Hawaii. As an intern, you will be rewarded with opportunities for personal and professional development working directly with leaders in the insurance industry Life Takes You Places! Are you ready to join us? Intern Overview: We are seeking a tech-savvy and motivated IT Intern to support our technology team. This internship offers hands-on experience in IT support, systems maintenance, cybersecurity, software troubleshooting, and emerging technologies such as artificial intelligence (AI) and machine learning (ML). The ideal candidate is eager to learn, detail-oriented, and passionate about technology and problem-solving. Essential Duties: Provide technical support to employees, including troubleshooting hardware, software, and network issues. Assist in setting up and configuring computers, mobile devices, and other IT equipment. Help maintain and update IT documentation, asset inventories, and user guides. Support system upgrades, software installations, and routine maintenance tasks. Assist with monitoring system performance and security alerts. Participate in IT projects such as system migrations, cloud integrations, or process automation. Collaborate with team members to improve IT workflows and user experience. Ensure compliance with IT policies and data security protocols. Required Knowledge, Skills, and Abilities: Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, operating systems, and networking concepts. Familiarity with Microsoft Office, Windows OS, and common enterprise software. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Experience with help desk systems or ticketing platforms is a plus. Ability to commit to a 40 hour work week during the 10 week internship Required Education and Experience Currently enrolled and pursuing a degree in a related area of business Sophomore classification or higher Cumulative GPA 3.0 or better A minimum of one year work experience Or equivalent military experience. Please note: This position does not offer visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now and in the future. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-35k yearly est. 4d ago
  • Intern, IT Security Operations

    Encova Insurance

    Client service technician job in Columbus, OH

    Encova Insurance will have a need for an Intern, IT Security Operations. This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. You will have the option to work remotely but must reside within a two-hour driving distance to our office in Columbus, Ohio or Charleston, West Virginia for occasional in person work. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university. Pay=$22.00 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities! Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE: The Security Operations Intern will assist higher level specialists in cybersecurity measures. ESSENTIAL FUNCTIONS: Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities. Perform security incident triage, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation. Work on various Information Security projects and initiatives. Perform user account clean-up. Perform Security platform clean-up, including intrusion detection tuning, asset list validation, etc.. Build reports, dashboards, alerts, and automation in SIEM tools. OTHER FUNCTIONS: Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Must have completed at least 60 credit hours with an accredited college or university. This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. Must be actively enrolled and pursuing a degree in Computer Science, Management Information Systems, Programming or related field. Demonstrates analytical, problem solving and conceptual skills to identify and deliver high performing solutions. Demonstrates verbal and written communication skills, with an ability to express technical concepts in understandable business terms. Exposure to computer networking concepts including route/switch/firewall. Exposure in researching information security solutions and best practices. Technical proficiency in both Windows and Linux operating systems. Being open to new ideas and sharing opinions. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential. What you can expect from us An internship at Encova is a great way to jump-start your career. Our award-winning, structured summer intern program offers: Competitive compensation An introduction to the insurance industry through authentic work experiences Networking opportunities with industry professionals Flexible start and end dates Community involvement and volunteer opportunities Through our collaborative team structure, we find professional and personal growth. We never stop learning and always seek to improve ourselves. Our commitment to growth makes us a winning organization and an ideal place for interns. Encova Insurance is an EOE/E-Verify employer. #LI-Remote#LI-LP1
    $22 hourly 2d ago
  • Technician, Streaming Services (USA Remote)

    Presidio Networked Solutions, LLC

    Remote client service technician job

    Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role As a Streaming Services Technician you will be responsible for the management and support of multiple live event video delivery through various platforms within a Managed Services environment. The Streaming Services Technician will work with various internal and external teams to ensure timely availability of event resources and to drive resolutions while documenting procedural flows and practices around managed product offerings. The technician will be the primary point of contact for all events assigned by management or team leads, as well as incidents that are generated through monitoring or escalations. The position is subject to shift work and a candidate would be expected to move to different shift hours as needed. The candidate will be expected to interact with customers, partners, peers, and management via phone, IM, video, and email to ensure customer issues are resolved and documented. Must be available to work between 5:00 PM EST through 3:00 AM EST Tuesday through Saturday every week. Must have Internet Speeds of at least 200 Mbps to handle tools and live streaming platforms in real time. Responsibilities include: Timely Creation, Support, and Destruction of video delivery resources through GUI-based internal platforms on a per-event basis Triage and troubleshoot issues involving audio and video streaming Documentation of troubleshooting and resolution of issues encountered or reported pre, in, and post-event within an internal ticketing system. Participate in training and shadowing internal and 3 rd party vendors to understand product and support flows Create procedural workflow diagrams to assist with new engagements and step-by-step guides for support Interact and work directly with multiple advanced engineering groups and vendors to escalate technical issues, provide customer updates, and drive incidents to resolution often collaborating between more than one group at a time Manage and respond to electronic alerts, notifications, and changes to environments Be available while on-shift through several different venues - Instant Messaging, phone, emails and any new and acceptable methods of communication as deemed appropriate Timely Creation, Support, and Destruction of video delivery resources through GUI-based internal platforms on a per-event basis Triage and troubleshoot issues involving audio and video streaming Documentation of troubleshooting and resolution of issues encountered or reported pre, in, and post-event within an internal ticketing system. Participate in training and shadowing internal and 3 rd party vendors to understand product and support flows Create procedural workflow diagrams to assist with new engagements and step-by-step guides for support. Interact and work directly with multiple advanced engineering groups and vendors to escalate technical issues, provide customer updates, and drive incidents to resolution often collaborating between more than one group at a time Manage and respond to electronic alerts, notifications, and changes to environments Be available while on-shift through several different venues - Instant Messaging, phone, emails and any new and acceptable methods of communication as deemed appropriate Required Skills and Professional Experience High School Diploma/GED or Bachelor's degree and/or military experience. 2 year degree in a computer related field is preferred Minimum of 1+ years of experience working in Technical Operations Center, Network Operations Center, Managed Services, IT professional services, or call center environment. Experience with live broadcast feeds preferred 1+ year work or education experience maintaining, utilizing, and troubleshooting Broadcast or Content Delivery Networks, Cisco IOS and/or AWS Media Components. 1+ year work or education experience utilizing a ticketing system such as Remedy, ServiceNow. 1+ year in networking using command line/terminal interfaces. 1+ years of experience working in a service desk environment. Ability to expand skillset and knowledge rapidly and focus on specific technological products Ability to multi-task while being attentive and communicating within a team setting Basic understanding of video routing that requires low-latency and high-bandwidth availability Handling and escalating highly impactful operational issues to upper Management and/or 3rd party vendor escalation Ability to follow a checklist Basic understanding of networking components Documentation and Diagram experience using LucidChart, Navvia and/or Microsoft Word Preferred Skills and Professional Experience Live Video Broadcast exposure (Live Event, Multicast, Encoding/Decoding) AWS Streaming (MediaLive, MediaConnect, Elemental Live, Elemental Link) ZenMaster/Zixi exposure Documentation and Diagram experience using LucidChart, Navvia and/or Microsoft Word Ability to learn quickly and interpret instructions Ability to work in a fast paced and ever-evolving environment Customer service skills and client focus Maintaining complex operational processes Experience with a managed services provider is a plus. Experience with ServiceNow ITSM a plus A drive for Achievement and Effort Attention to Detail, Analytical Thinking Teamwork, Dependability, Integrity, Persistence, Adaptability and Flexibility Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $37k-56k yearly est. 2d ago
  • Electrical Service Tech-Columbus, OH

    Rescue Rooter

    Client service technician job in Dublin, OH

    Pay: 80-100k Full-time, year-round work Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Weekly pay via direct deposit Paid training and onboarding Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match 13 days PTO + 8 paid holidays Company-paid life insurance Take-home service vehicle + gas card Ongoing technical, safety, and leadership training Career growth across a national service network Responsibilities: What You'll Do: Perform residential electrical service calls, including troubleshooting and repairs Install and service home generators Install and service EV (electric vehicle) chargers Install, maintain, and repair wiring, lighting, outlets, and electrical panels Ensure work is performed in compliance with national and local electrical codes Provide excellent customer service and communicate recommended solutions Qualifications: What You'll Bring: Valid electrician license (state-specific) 2+ years of residential electrical experience preferred Strong understanding of electrical systems, safety standards, and code compliance Ability to work independently and as part of a team Strong communication and customer service skills If you have the experience we seek, APPLY NOW Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $33k-49k yearly est. 14h ago
  • Client Service Technician II

    Gehc

    Remote client service technician job

    SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Roles and Responsibilities: Troubleshoot, install, maintain, and service repair needs on designated equipment. Evaluate progressively complex, customer biomedical equipment issues and implement appropriate repairs. First look on at least one imaging or LCS modality. Perform on-time and accurate planned maintenance (PM), Field Modification Instruction, and safety/environmental inspections. Own customer issues from dispatch or identification of issue to resolution. Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction. Focus on customer needs and satisfaction, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently. Maintain daily communications with customers without direction. Follow as well as guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Engage with other team members (including Remote Technical Engineers and Zone Service Engineers) to ensure they are aware of the status of all issues at all times for their designated customers. Effectively communicate and partner with teammates and colleagues. Understand and communicate business goals and objectives to the broader GE team servicing. Keep up to date on administrative responsibilities (e.g., maintaining customer service logs and internal service records in a timely manner, ordering repair parts, managing cycle times). Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner. Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs). Keep up to date with competitor information and market trends. Identify business opportunities for the organization. May include basic/refresher application training of clinical staff on designated equipment. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 4+ years of experience servicing electrical equipment. Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Experience troubleshooting and responding to customer concerns. Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite). Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception). Must have and maintain a valid driver's license. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. For U.S. based positions only, the pay range for this position is $75,840.00 - 113,760.00. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. #LI-KG1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $75,840.00-$113,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No
    $75.8k-113.8k yearly Auto-Apply 11d ago
  • Client Services / Travel

    HB Travels

    Remote client service technician job

    Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service. What You'll Do Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction Stay Informed- Keep up with industry trends, top destinations, and travel deals to offer expert recommendations Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently Problem-Solving- ️ Address client challenges before or during travel with proactive solutions What Were Looking For Passion for travel and helping others explore the world Strong communication and interpersonal skills Excellent organization and attention to detail Self-motivated and comfortable working independently in a remote environment Sales or customer service experience is a plus (not required) Reliable internet, computer or smartphone, and a dedicated workspace Must be 18+ What We Offer Comprehensive training and ongoing support Flexible remote, work full-time or part-time Exclusive travel discounts and perks Supportive, collaborative remote team environment Unlimited earning potential IATA cards available for qualified agents
    $43k-87k yearly est. 60d+ ago
  • Service Techncian

    Smartcaresolutions

    Client service technician job in Columbus, OH

    Total Line Refrigeration is looking for a Service Technician Responsibilities: Install, maintain, and repair refrigeration rack systems, including related components like compressors, condensers, evaporators, and controls. Diagnose and troubleshoot mechanical and electrical issues within refrigeration rack systems. Perform routine and preventative maintenance on refrigeration equipment to ensure optimal performance and longevity. Work with different refrigerants (e.g., R-22, R-404A, R-448A, R-449A, CO2) to ensure systems are operating safely and efficiently. Respond to service calls for refrigeration equipment, ensuring timely repairs and minimal downtime. Test and verify system functions to ensure all components are running efficiently. Adhere to safety protocols and ensure all tasks are performed in a safe and compliant manner. Provide customer service and maintain positive relationships with clients, offering solutions to their refrigeration needs. Maintain accurate service records, including time cards, job logs, and inventory reports. Work with a team of technicians, providing guidance and training to junior technicians and entry-level helpers when needed. Assist with on-call responsibilities for emergency service needs, including nights and weekends as required. Qualifications: 3+ years of experience working with rack refrigeration systems, including commercial and industrial systems. Strong understanding of refrigeration principles, including the installation and troubleshooting of rack systems. Technical training through an apprenticeship, trade school, or equivalent work experience. EPA Certification required for handling refrigerants. Must hold at least one of the following licenses: D1, D2, S1, or S2. Valid driver's license with a clean driving record. Ability to work independently with minimal supervision, managing service calls and job priorities. Knowledge of safety procedures and best practices when working with high-voltage electrical systems and pressurized refrigerants. Strong problem-solving and troubleshooting skills for complex refrigeration systems. Good communication skills, with the ability to interact professionally with customers and team members. Willingness to work overtime during peak seasons, including nights and weekends as needed. Ability to lift and move heavy equipment (up to 70 lbs) and work in varying weather conditions. Preferred Qualifications: Experience with CO2 refrigeration systems and knowledge of energy-efficient technologies. Familiarity with electrical wiring schematics and control systems in refrigeration equipment. Experience with installation of refrigeration racks and related mechanical equipment. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
    $37k-75k yearly est. Auto-Apply 8d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Client service technician job in Columbus, OH

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-40k yearly est. 26d ago
  • Technical Services Lead

    Submittable 3.7company rating

    Remote client service technician job

    At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. We are looking for a Technical Services Lead to join our Professional Services team at Submittable. This role acts as a technical expert, responsible for mastering our Submittable Next and Zengine grant management platforms to deliver exceptional customer automation and integration work. This role combines deep technical proficiency with strategic post-sales support and elements of project management, working cross-functionally with Sales, Customer Success Managers, and Professional Services Engineers to scope, design, and deliver complex technical solutions. You'll work within a team to serve as a technical authority with light SOW authority, independently managing API integrations, automation workflows, project timelines, budgets, and customer communications while troubleshooting, ensuring our delivery commitments align with operational capacity and quality standards. How You'll Make an Impact Presales Scoping and Support * Collaborate with Sales and Professional Service Engineers to define Professional Service project scope, timelines, and resource requirements * Provide time estimates and budget projections for technical implementations * Provide input on Statements of Work (SOWs) and other presales documentation * Ensure scoping aligns with operational capacity and delivery standards Project Management and Delivery * Manage project timelines, budgets, and deliverables for technical implementations * Exercise light SOW authority to make tactical decisions and manage minor scope adjustments * Coordinate and lead User Acceptance Testing (UAT) processes with customers * Track project progress, identify risks, and escalate issues appropriately * Ensure projects are delivered on time, within budget, and to quality standards Technical Implementation and Expertise * Become a subject matter expert in both Submittable Next and Zengine platforms, developing deep technical knowledge that enables you to solve complex customer challenges * Design, test, and troubleshoot API integrations, Zapier workflows, and custom technical solutions for clients * Independently diagnose and resolve technical issues, providing guidance to both customers and internal teams Cross-Functional Collaboration * Partner closely with Customer Success Managers and Professional Services Engineers to deliver seamless customer experiences * Document solutions, create best practices, and contribute to the team's technical knowledge base What We're Looking For * 2+ Years Experience testing and working with APIs, webhooks, and integration platforms like Zapier * Project Management: Demonstrated ability to manage project timelines, budgets, and customer communications for technical implementations * Scoping and Estimation: Experience defining project scope, providing accurate time estimates, and managing resource requirements * Self-Sufficiency: Ability to work independently, learn new technologies quickly, and solve problems without constant oversight * Customer Communication: Strong written and verbal communication skills with experience managing customer expectations and leading UAT processes * Adaptability: Comfort with ambiguity and the ability to pivot between different projects and priorities Nice to Have * Experience with grant management, nonprofit technology, or SaaS platforms * Familiarity with database concepts and data modeling * Experience creating technical documentation or training materials Location: This is a remote, U.S.-based role - you must live and reside in the U.S. full-time. Salary Details: The annual salary range for this position is $81,000 - $92,000. Actual compensation is based on factors such as the candidate's skills, qualifications, experience, and location. We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming. Why Submittable? Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: * Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts * 401(k) plan with employer match starting day one * Equity stock options to share in our success * Flexible hours, remote work options, and generous vacation and sick leave * Paid parental leave for mothers, fathers, and adoptive parents * Professional development stipends to support your career growth * Opportunities to participate in community outreach and volunteer programs * Monthly company-sponsored happy hours and gatherings to connect and unwind Our Commitment to Inclusion & Belonging At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. Our Approach to AI in our Hiring Process We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.
    $81k-92k yearly Auto-Apply 17d ago
  • Lead Service Technician

    Elevated 3.8company rating

    Client service technician job in Columbus, OH

    What to Expect: The Lead Service Technician is responsible for providing technical direction and assistance to elevator personnel in servicing elevators, escalators, and other vertical transportation. Duties/Responsibilities: Assists in training elevator technician staff. Supports company safety program, which includes performing safety audits when necessary and stressing the importance of safety to all employees. Visits job sites and performs quality audits to ensure the work is being completed efficiently. Identifies issues that could potentially affect the overall reliability of the customer's equipment. Works with branch manager to address customer's needs. Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements. Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods. Assists in conducting inspection of elevators and related devices to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements. Performs other duties as assigned Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Attributes: Ability to read and interpret technical drawings & manuals Organized with attention to detail Good communication skills & ability to work well with others Ability to work in a fast-paced and stressful environment Good troubleshooting skills Ability to learn quickly Excellent time-management skills Requirements: High school diploma or equivalent At least five years of elevator service experience required Elevator mechanic license Valid driver's license and safe driving record Physical Requirements: Able to bend, stretch, push, pull, and move as needed to reach, clean, and service elevators Must be able to visually inspect elevators Must be able to lift up to 50 pounds Prolonged periods of standing and walking Valid driver's license and safe driving record EFS is proud to be an Equal Opportunity Employer
    $80k-115k yearly est. 23d ago
  • Global Tech - Service Management Lead

    Pernod Ricard 4.8company rating

    Remote client service technician job

    Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry. Ready to make a Tech impact? Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ITIL-based service management processes, ensuring excellent delivery and continuous improvement across global Tech services. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will: * Lead the implementation, evolution, and governance of ITIL-aligned processes (incident, request, change, problem, service catalog, etc.) across Pernod Ricard's global Tech ecosystem. * Oversee the performance of service management rituals and tools (e.g., ServiceNow, Power BI, JIRA), ensuring data-driven insights and continuous service improvement. * Act as a key escalation point for major incidents and service disruptions, leading global crisis cells and driving swift resolution and communication. * Guide the effective integration of service management with agile product teams, aligning ITSM processes with product delivery models. * Lead a team of Service Managers and Coordinators, ensuring capability development and high-quality service governance across internal and external partners. If you recognize yourself in the description below, don't wait to apply! * You bring deep expertise in IT Service Management, with strong working knowledge of ITIL (certification preferred) and experience in managing enterprise-level ITSM processes. * You are familiar with service management platforms like ServiceNow, reporting tools like Power BI, and complementary tools (JIRA, Confluence…). * You have experience managing global teams and working with external service providers in a complex, federated IT environment. * You possess strong communication and stakeholder management skills, especially when interfacing with senior Tech leadership and business units. * You are comfortable working in a fast-paced environment, with a continuous improvement mindset and a proactive approach to risk and incident management. * Experience in SAP landscapes, cybersecurity, and agile/product operating models is a plus. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-04-01 Target End Date:
    $65k-101k yearly est. Auto-Apply 12d ago
  • Technical Services Technician, Level 3 (Remote - Travel Required)

    SOLV Energy

    Remote client service technician job

    SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Technical Service Technician level 3 is responsible for supporting PV corrective maintenance and repairs, on SE projects as well as supporting third party repairs and repowers with technical support and oversight. This role is remote with travel to job sites required as needed. Specific location details and expectations will be discussed during the interview process. : *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: Stresses the importance that safety is the most important function, ensuring that all employees follow safe practices while working Perform site testing, maintenance, repair, troubleshooting and energized electrical work strictly adhering to company and industry safety standards Skilled with cable splicing and MV terminations Ensure a safe working environment through strict adherence to and enforcement of company and industry safety standards Understand, follow and communicate safety regulations and work procedures Prepare timely and accurate documentation and required reports Complete other responsibilities as assigned Ability to manage a crew which may consist of temp employees (safety, job task, hours, QAQC, etc.) Complete a job with the assistance of Technicians and Trainees Able to work on various jobs simultaneously Communicate effectively with teammates and onsite SE technicians Uphold diversity and inclusion as an unconscious part of SOLV Energy culture. Objectives or Goals to Measure Performance: Adherence to Company policies and procedures Excellent attendance and punctuality Understanding of and adherence to safety and quality procedures and practices Customer/Client satisfaction Improved personal professional growth and education Staff development and training Positive project team attitude Minimum Skills or Experience Requirements: High School Diploma or General Equivalency Diploma (GED) or equivalent Ability to travel 80% of time Valid NFPA 70e Safety Training certification or equivalent Demonstrated ability to recognize work hazards and mitigate using proper tools and procedures Demonstrated ability to work alone and safety under any conditions Ability to troubleshoot network and telemetry issues including fiber optic cables Ability to read and understand electrical schematics and symbols Ability to identify and isolate an energized electrical source to create a safe working condition Effective computer operation skills Effective verbal and written English language communication skills Effective organizational skills Ability to provide estimates and project bids (such as materials, manpower hours, and timelines) Ability to evaluate failures and provide detailed list for estimates and reports Ability to work at remote locations in extreme weather conditions (heat, cold, inclement weather) Ability to work on an “on call” basis (may include weekends or after-hours situations) Valid driver's license, satisfactory driving record and ability to operate company vehicle Confined Space - Entrant/Attendant/Supervisor CPR/First Aid training Be able to pass SE safety second training and if possible, substation switch person training Equipment operator training and certifications Basic metal fabrication skills Job Safety Analysis Electrical Testing Standard Operating Procedures Knowledge of the operation and selection of the following equipment, as well as use a computer to do the following tests: Ground Fault locator Fiber optic testers Advanced skill sets such as: Fiber optic splicing kits (OTDR) Welding and metal fabrication MV cable splices and terminations Large crew management skills TDR testing Other to be discussed IV Curve tracer IR Camera and thermography Various cable crimping tools such as String wire and Feeder wire crimpers and termination requirements Digital Multimeter (1500V) 1kV Megger Huck tools for tracker repairs and installation 5/10KV Megger Oil Test Set SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $30.85 - $38.56 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. Job Number: J12357 If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.
    $30.9-38.6 hourly Auto-Apply 22d ago
  • Transfusion Service Lead Technologist

    Ohiohealth 4.3company rating

    Client service technician job in Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Participates in the pre-analytical, analytical and post analytical phases of patient testing. This includes specimen processing, collection and handling as well as test analysis and reporting. Performs routine and complex chemical and biological analysis of blood, tissue, body fluids and excretions of patients, which includes principles of human growth and development according to established laboratory guidelines. The patient specific population is defined in the department scope of service to which this position is assigned. Through understanding of the principles of the procedures, this position integrates, correlates, or evaluates the data obtained for the purpose of determining the validity of results as related to patients and standards. **Responsibilities And Duties:** a. Assesses the physical, psychological, developmental, age-related and cultural health dimension of patients while utilizing interview, observation and inspection techniques. Uses appropriate equipment for the age and condition of the patient when collecting specimens. b. Obtains blood from inpatients, outpatients, and nursing home patients to perform analysis. Involved in the collection or handling of other specimens such a body fluids, urine, stool, semen and throat culture samples for analysis, providing patient education as appropriate. c. Accurately applies the policy and procedures for patient and specimen identification during specimen collection, labeling and processing. d. Transports patient records and samples between laboratory, nursing stations, and nursing home facilities. Performs all related registration and order entry functions as needed, including LMRP evaluation, pre-registration functions and managed care procedures. e. Accurately processes orders using computerized or manual methods including the tests ordered and all other pertinent information as requested by the physician. Performs timely and accurate audits of this process. f. Follows established protocol in processing specimens that are shipped to reference laboratories. II. a. Performs immunological, chemical, microscopic, bacteriologic, serologic, and hematologic testing according to department policy and procedures. b. Operates, calibrates, and maintains instrumentation and equipment. c. Prepares reagents and control material as required for testing. d. Completes testing procedures in an efficient manner such that turnaround time policies are met and overtime is minimized. e. Recognizes problems, makes corrections, and applies backup procedures appropriately in the event that standard testing methods fail. Corrective action is initiated appropriate for the education and experience of the position. III. a. Required documentation of activity in each department is performed, including temperature logs, daily checklists, daily monitoring logs, pending logs, result review worksheets and the Laboratory Informant. b. Assists in maintaining appropriate inventory of supplies and reagents, while minimizing waste and offering ideas for cost reductions. c. Requisitions are completed with accuracy. d. Verifies and releases test results using automated and manual methods. e. Critical value notification is performed and documented per policy. f. Follows all policy related to requests to phone or fax results and documents that action accordingly. IV. a. Performs daily quality control for analyses, test kits, or other testing reagent as required. b. Calibrates automated analyzers, or other equipment as required. c. Performs proficiency testing including CAP surveys and intra-laboratory testing as required. d. Performs preventive maintenance on all equipment as scheduled. e. Participates in annual competency programs within the laboratory. V. a. Coordinates and monitors the proficiency testing surveys, intra-laboratory proficiency surveys, and external quality assurance programs for the analysis and/or instrumentation in the respective areas, according to departmental policy. b. Develops and monitors the quality control program of the respective areas, including daily quality control, preventive maintenance, instrument and/or method correlations, daily surveillance systems, taking remedial action for deficiencies as needed. c. Performs and evaluates new test method validation studies, and all associated processes, according to departmental policies. d. Participates in the budget process by providing capital equipment projections for the respective area, minimizing waste and identifying cost reductions. e. Develops the training program for new employees of the respective areas and monitors the employee's compliance with standard operating procedures. f. Cooperates with the training program developed for the education of students within the Department. g. Assists in developing and monitors the competency program for the respective areas. h. Follows regulations of JCAHO, CLIA ,88, and other appropriate regulatory agencies. i. Assists in developing laboratory policies and procedures. VI. a. Responsible for compliance with the Shared Values Program Corporate Compliance e through raising questions and promptly reporting actual or potential wrongdoing. b. Participates in and promotes a performance improvement approach that includes both intradepartmental and interdepartmental activities. c. Responsible for maintaining safe practice standards and for the identification of safety management issues. d. Participates in and contributes to professionally related conferences, committees and meetings inside and outside the organization. e. Applies policies and procedures of Grady Memorial Hospital in an appropriate manner. f. Maintains appropriate confidentiality standards in areas of responsibility. g. Fulfills other designated functions and responsibilities. **Minimum Qualifications:** Bachelor's Degree (Required) NAACLS - National Accrediting Agency for Clinical Laboratory Services - American Society for Clinical Pathology **Additional Job Description:** Certification of training from an accredited medical technology program recognized by the National Accrediting Agency for Clinical laboratory science (NAACLS) or equivalent. Certified or Certification eligible by the American society of Clinical Pathologists (ASCP) or equivalent. Two years laboratory Experience . **Work Shift:** Evening **Scheduled Weekly Hours :** 40 **Department** Transfusion Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $28k-46k yearly est. 56d ago

Learn more about client service technician jobs

Browse installation, maintenance and repair jobs