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Become A Client Services Account Manager

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Working As A Client Services Account Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $52,630

    Average Salary

What Does A Client Services Account Manager Do At Siemens

* As a Jr.
* Client Service Account Manager, you will manage the delivery of service for assigned customer accounts.
* Responsibilities include serving as the main customer contact, developing technical maintenance plans, verifying the services and schedules with the customer, and conducting Quality Assurance calls.
* Our Jr.
* Client Service Account Managers review field work orders and inspection reports to identify deficiencies and / or optimization opportunities, and develop customer proposals.
* In addition, you will be responsible for approximately 500 agreements and a high frequency of customer interaction on a daily basis.
* Other exciting tasks of this role include developing detailed technical maintenance plans to meet contractual obligations of large service agreements and serving as internal point of contact.
* Reviewing booking packages and planning customers’ service schedules, for new and renewed contracts, including time based preventive maintenance, proactive and predictive services are also a part of the Jr.
* Client Service Account Manager role.
* From managing accounts to generating proposals and developing detailed technical maintenance plans, this position serves as an entry level position for individuals wanting to advance into technical or Sales positions.
* Working in a team environment is crucial as the Jr.
* Client Service Account Manager will interact with Service Sales (to understand scope and commitments of agreements,) potentially Solutions Sales (to understand installed equipment), iBase Administrator (to ensure iBase is set up for maintenance planning), Client Service Manager (to finalize service schedule and reconcile for service recap reporting), Service Coordinators (to ensure schedules are executed), Renewal Coordinator (to ensure contract scope is updated / correct), Specialists onsite and in AM Digital Service Center (to ensure delivery of agreed upon scope / commitments, part deliveries …) and customers on service agreements < $10k for Automation and < $5k for Fire & Security.
* So if you are ready to make your mark in history and with Siemens, submit your resume today

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Client Services Account Manager Demographics

Gender

  • Female

    57.6%
  • Male

    39.0%
  • Unknown

    3.4%

Ethnicity

  • White

    78.6%
  • Hispanic or Latino

    11.4%
  • Asian

    7.5%
  • Unknown

    1.8%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    53.8%
  • French

    15.4%
  • Carrier

    7.7%
  • Dutch

    3.8%
  • German

    3.8%
  • Hebrew

    3.8%
  • Russian

    3.8%
  • Arabic

    3.8%
  • Italian

    3.8%
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Client Services Account Manager

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Client Services Account Manager Education

Client Services Account Manager

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Real Client Services Account Manager Salaries

Job Title Company Location Start Date Salary
Client Service Account Manager Jpmorgan Chase & Co New York, NY Sep 19, 2012 $92,000
Client Services/Account Manager Travelport, LP Miami, FL Oct 15, 2013 $62,000 -
$75,000
Client Services/Account Manager Travelport, LP Miami Beach, FL Aug 15, 2011 $59,300 -
$65,000
Account Mgmt/Client Support-Global Client Services Tradingscreen Inc. New York, NY Nov 15, 2009 $50,000
Client Service and Account Manager Interactive Circle LLC Minneapolis, MN Jul 09, 2016 $43,514
Client Service, Account Manager Baugher Financial & Associates, Inc. Saint Louis, MO Mar 01, 2014 $43,000

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Top Skills for A Client Services Account Manager

ClientServiceDepartmentFinancialStatementsCustomerServiceCallsProceduresClientRelationshipsComplianceEnsureClientSatisfactionAccountManagementHRProjectManagementClientIssuesBusinessDevelopmentClientAccountsClientExpectationsNewClientsCRMInternalDepartmentsCustomerSatisfactionClientBaseTechnicalSupport

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Top Client Services Account Manager Skills

  1. Client Service Department
  2. Financial Statements
  3. Customer Service Calls
You can check out examples of real life uses of top skills on resumes here:
  • Provided yearly reviews of client service department.
  • Key achievements: Produced monthly financial statements for twenty business units.
  • Played a key role in selecting and implementing an automated tracking system for customer service calls.
  • Supported the transition (2001) of Ticketmaster in Shreveport, La into the PRC's culture of policies and procedures.
  • Coached and mentored solution center consultants to improve individual performance and improve client relationships.

Top Client Services Account Manager Employers

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Client Services Account Manager Videos

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