A client services account manager ensures that a company's clients have no reason whatsoever to stop doing business with them. The manager understands how to combine promotions, sales, and customer service to benefit the firm and its clients. They ensure that clients receive exceptional service to meet the business targets. They craft and implement client service strategies to increase sales and provide a satisfying experience for all clients. Thanks to the job dynamics, a client service account manager works in different industries, including healthcare, insurance, and more.
You will need a minimum of a high school diploma to be hired as a client services manager. However, without communication skills and analytical thinking skills, you may not keep the job. These skills are pivotal to the job description; it helps to build lasting relationships with clients and meet strategic business goals.
There is more than meets the eye when it comes to being a client services account manager. For example, did you know that they make an average of $32.75 an hour? That's $68,110 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
There are certain skills that many client services account managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed management skills, time-management skills and analytical skills.
When it comes to the most important skills required to be a client services account manager, we found that a lot of resumes listed 17.9% of client services account managers included client service, while 10.6% of resumes included healthcare, and 9.8% of resumes included account management. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client services account manager job title. But what industry to start with? Most client services account managers actually find jobs in the technology and finance industries.
If you're interested in becoming a client services account manager, one of the first things to consider is how much education you need. We've determined that 57.4% of client services account managers have a bachelor's degree. In terms of higher education levels, we found that 19.3% of client services account managers have master's degrees. Even though most client services account managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a client services account manager. When we researched the most common majors for a client services account manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on client services account manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a client services account manager. In fact, many client services account manager jobs require experience in a role such as account manager. Meanwhile, many client services account managers also have previous career experience in roles such as customer service representative or account executive.