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Client services administrator resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a client services administrator resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in client services administrator-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These tips will help you demonstrate why you are the perfect fit for the client services administrator position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some client services administrator interviews.

Here are example skills to include in your “Area of Expertise” on a client services administrator resume:

  • Customer Service
  • Excellent Organizational
  • Data Entry
  • Phone Calls
  • HR
  • Outbound Calls
  • PowerPoint
  • Client Satisfaction
  • Payroll
  • Salesforce
  • Financial Statements
  • Windows
  • Client Accounts
  • Troubleshoot
  • Customer Inquiries
  • Inbound Calls
  • Management System
  • Scheduling Appointments
  • Client Relationships
  • Client Inquiries
  • Client Issues
  • Office Equipment
  • Client Calls
  • Customer Accounts
  • Process Improvement
  • Travel Arrangements
  • Equities
  • Customer Support
  • SharePoint
  • External Clients

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the client services administrator position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write client services administrator experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from client services administrator resumes:

Work history example #1

Client Service Associate

CVS Health

  • Learned about the importance of patient privacy, and therefore, the rules and laws surrounding HIPAA.
  • Filed insurance claims and adhered to HIPAA regulations to protect patients and their rights.
  • Crosstrained as a PN after nine months as CSC and administered and documented various medical treatments.
  • Educated client on Banfield's Optimum Wellness plans.
  • Provided daily support as the company's only trilingual Spanish/English/Portuguese CSC.

Work history example #2

Client Service Specialist

Lincare Holdings

  • Performed equipment setups in a timely and professional manner.
  • Performed routine inspections in preparation for FDA, Joint Commission, and other accredited agencies.
  • Performed repairs and preventive maintenance on all equipment.
  • Delivered oxygen cylinders, refilled liquid reservoirs and performed equipment checks.
  • Ensured corporate compliance through accurate documentation and prompt submission.

Work history example #3

Client Support Representative

Berwick Offray

  • Verified eligibility for Michigan Medicaid beneficiaries.
  • Provided Information to customers remotely to resolve hardware related issues.
  • Diagnosed and resolved customer issues with in our Woodland Hills, and Hollywood locations and worldwide through our remote services.
  • Evaluated daily processes and procedures, and provide the necessary feedback, solutions, and alternatives to alleviate future issues.
  • Upgraded and sold internet and TV packages.

Work history example #4

Client Services Administrator

SunTrust Banks

  • Processed more advance transactions such as balancing ATM, balancing cash dispensing machine, and ordering foreign currency.
  • Advanced with selling SunTrust products had exceptional understanding of banking systems and policies.
  • Reestablished goodwill and retained major client through conscientious customer service.
  • Reviewed and approved trading activity, communications, and customer trading authorizations.
  • Handled escalated operational issues and ensured proper follow-up and communication across the business.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

High School Diploma

2008 - 2008

High School Diploma

2007 - 2007

Highlight your client services administrator certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your client services administrator resume:

  1. Certified Management Accountant (CMA)
  2. Certified Pharmacy Technician (CPhT)
  3. Certified Medical Administrative Assistant (CMAA)

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