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Working as a Client Services Analyst

There is more than meets the eye when it comes to being a client services analyst. For example, did you know that they make an average of $32.64 an hour? That's $67,887 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Client Services Analyst Do

There are certain skills that many client services analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and customer-service skills.

When it comes to the most important skills required to be a client services analyst, we found that a lot of resumes listed 13.8% of client services analysts included customer service, while 12.3% of resumes included client service, and 11.5% of resumes included procedures. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client services analyst job title. But what industry to start with? Most client services analysts actually find jobs in the finance and technology industries.

How To Become a Client Services Analyst

If you're interested in becoming a client services analyst, one of the first things to consider is how much education you need. We've determined that 55.7% of client services analysts have a bachelor's degree. In terms of higher education levels, we found that 20.5% of client services analysts have master's degrees. Even though most client services analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a client services analyst. When we researched the most common majors for a client services analyst, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on client services analyst resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a client services analyst. In fact, many client services analyst jobs require experience in a role such as customer service representative. Meanwhile, many client services analysts also have previous career experience in roles such as internship or analyst.

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Average Salary$67,887
Job Growth Rate10%

Client Services Analyst Career Paths

Top Careers Before Client Services Analyst

Analyst
7.3 %

Top Careers After Client Services Analyst

Analyst
8.1 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Client Services Analyst

Client Services Analysts in America make an average salary of $67,887 per year or $33 per hour. The top 10 percent makes over $93,000 per year, while the bottom 10 percent under $49,000 per year.
Average Salary
$67,887

Best Paying Cities

City
Average Salary
San Rafael, CA
Salary Range61k - 98k$78k$78,029
Baltimore, MD
Salary Range60k - 95k$76k$76,375
Jersey City, NJ
Salary Range58k - 96k$75k$75,083
Stamford, CT
Salary Range57k - 94k$73k$73,456
New York, NY
Salary Range56k - 91k$72k$71,714
Arlington, VA
Salary Range54k - 85k$69k$68,626
$35k
$98k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Casual Client Service Support (Seafarers)
Casual Client Service Support (Seafarers)
Caliburn International
Caliburn International
01/28/2021
01/28/2021
$28,57101/28/2021
$28,571
Consumer Service Analyst
Consumer Service Analyst
Florida Department of Transportation
Florida Department of Transportation
01/27/2021
01/27/2021
$27,00001/27/2021
$27,000
Consumer Service Analyst
Consumer Service Analyst
State of Florida
State of Florida
01/27/2021
01/27/2021
$24,96001/27/2021
$24,960
Government Services Analyst (Building Division)
Government Services Analyst (Building Division)
City of St. Louis Department of Personnel
City of St. Louis Department of Personnel
01/20/2021
01/20/2021
$54,86001/20/2021
$54,860
Service Analyst II
Service Analyst II
Anheuser-Busch
Anheuser-Busch
01/12/2021
01/12/2021
$43,82701/12/2021
$43,827
See More Recent Salaries

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Client Services Analyst Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Client Services Analyst. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Client Services Analyst Resume

At Zippia, we went through countless Client Services Analyst resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Client Services Analyst Demographics

Gender

female

47.9 %

male

46.9 %

unknown

5.2 %

Ethnicity

White

61.1 %

Hispanic or Latino

13.6 %

Asian

12.1 %

Foreign Languages Spoken

Spanish

47.9 %

Chinese

8.0 %

Mandarin

7.0 %
See More Demographics

Client Services Analyst Education

Majors

Business
31.3 %
Finance
11.6 %

Degrees

Bachelors

55.7 %

Masters

20.5 %

Associate

10.5 %

Top Colleges for Client Services Analysts

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

5. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

6. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

7. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. SUNY Stony Brook

Stony Brook, NY • Public

In-State Tuition
$9,625
Enrollment
17,407

10. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Client Services Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.8% of client services analysts listed customer service on their resume, but soft skills such as speaking skills and writing skills are important as well.

Best States For a Client Services Analyst

Some places are better than others when it comes to starting a career as a client services analyst. The best states for people in this position are Maryland, New Jersey, Connecticut, and Delaware. Client services analysts make the most in Maryland with an average salary of $75,883. Whereas in New Jersey and Connecticut, they would average $75,075 and $72,466, respectively. While client services analysts would only make an average of $72,145 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Delaware

Total Client Services Analyst Jobs:
167
Highest 10% Earn:
$111,000
Location Quotient:
1.78
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Jersey

Total Client Services Analyst Jobs:
976
Highest 10% Earn:
$118,000
Location Quotient:
1.1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Client Services Analyst Jobs:
844
Highest 10% Earn:
$116,000
Location Quotient:
3.73
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Client Services Analyst Employers

1. Mercer
4.6
Avg. Salary: 
$69,395
Client Services Analysts Hired: 
186+
2. Ceridian
4.4
Avg. Salary: 
$65,370
Client Services Analysts Hired: 
76+
3. Fiserv
4.6
Avg. Salary: 
$47,956
Client Services Analysts Hired: 
72+
4. First Data
4.9
Avg. Salary: 
$50,427
Client Services Analysts Hired: 
57+
5. Tangoe
4.5
Avg. Salary: 
$65,365
Client Services Analysts Hired: 
57+
6. JPMorgan Chase
4.9
Avg. Salary: 
$81,137
Client Services Analysts Hired: 
56+

Client Services Analyst Videos

Updated October 2, 2020