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Client services analyst part time jobs - 11 jobs

  • Techncl Support Analyst I

    Technical Consumer Products 4.2company rating

    Aurora, OH

    Title: Technical Support Analyst I Reports to: Manager Information Technology Exemption Status: Non-Exempt / Part-time (3 days a week) Summary The Technical Support Analyst I is responsible for providing direct support and/or escalating to subject matter experts for assistance in resolving requests submitted by end users. The scope of requests is broad and encompasses a wide range of activities, including, but not limited to specifying and installing equipment, troubleshooting and resolving issues, configuring user profiles, training end users, and maintaining IT related equipment. The Technical Support Analyst I partners with other IT team members as well as end users to ensure solutions achieve desired results. The day-to-day activity of the Technical Support Analyst I demonstrates an IT culture that emphasizes quality, responsiveness, customer service, productivity, high standards and results. The position reports to the IT Manager and maintains open and unbiased communication to ensure the objectives, scope and timeline of projects are maintained and issues that surface are resolved as appropriate. Essential Duties Actively support the company's culture and business mission by always putting TCP's people and customers first. Establish, in conjunction with Systems Administrator and Network Administrator challenging IT goals, plans and objectives that support the company's vision. Develop, maintain and utilize checklists to ensure consistent and predictable delivery of services. Maintain user profiles, system configurations and inventory asset records for selected IT resources. Manage and respond to IT Help Desk system tickets to deliver rapid response to critical requests, timely response to other requests and manage workload. Design, test and deploy standard PC system images, diagnose and resolve PC software/hardware issues and coordinate repair activities with PC hardware support providers. Participate in activities associated with internal/external IT security audits and risk assessments and implement corrective actions. Manage and maintain positive working relationships with IT solution and service providers and evaluate alternatives to achieve greatest value for the company. Establish and support a positive work environment based on mutual respect, honesty, teamwork and continuous improvement. Maintain work areas in compliance with 5S standards and policies. Actively promotes and personally observes safety and security procedures and uses equipment and materials properly. Other responsibilities or projects assigned by manager. Experience/Requirements Six plus months of successful and progressive IT related experience with a demonstrated ability and interest to learn and adapt to a new IT solution. Requires attention to detail and accuracy, high energy, problem solving, forward thinking and the ability to adapt to changing business requirements while maintaining consistent and reliable IT solutions and services. Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance Skills, Knowledge and Abilities (SKAs) Thorough knowledge of business applications within scope of responsibility necessary to fulfill job responsibilities. Analytical/problem solving skills. Clear and concise oral and written communication to all levels of the organization. Effectively organize and prioritize work. Simultaneously manage and deliver multiple projects. Proficiency in all Microsoft Office applications. Ability to work collaboratively with others as a team; shares knowledge as needed and can work effectively together on the team to achieve departmental and organizational goals. Education/Training Bachelor's degree in Computer Information Systems, Computer Networking or other appropriate field of study and/or equivalent work experience. Physical/Environmental Sitting for periods of time, completing tasks using a computer and other office equipment. Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching. May require lifting up to 50 lbs. Job position responsibilities are generally performed in a business office environment with computers, printers and phones. Ability to travel via automobile and/or airplane, as necessary to successfully perform role.
    $77k-114k yearly est. 19d ago
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  • AFSIM Mission Analyst

    Booz Allen Hamilton 4.9company rating

    Beavercreek, OH

    The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in national defense and combat weapon system design? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution. As a systems engineer on our team, you'll have the chance to assess and evaluate combat weapon systems using computer-based analytical tools, including the Advanced Framework for Simulation, Integration, or Modeling (AFSIM) analytical framework, MATLAB, and in-house post-processing tools. Your technical expertise will be vital as you evaluate combat weapon systems. You'll directly impact the Department of Defense's mission by helping to determine what system attributes and operational tactics improve survivability against foreign threat systems. The analyses you perform will help the acquisition community make more informed investment decisions pertaining to future combat systems. You'll develop your skills in critical thinking, data analytics, and operations analysis while gaining experience in constructive modeling and simulation of combat operations. Join our team and help turn requirements into accomplishments that drive change. Join us. The world can't wait. You Have: 1+ years of experience utilizing the AFSIM analytical framework to conduct operational analyses Experience performing operational analyses for the Department of Defense Knowledge of U.S. and foreign combat weapon systems, including aircraft and ground-based air defense systems Ability to leverage problem-solving to overcome engineering or code development challenges Ability to distill, summarize, and articulate complex technical insights and findings Ability to work in a dynamic team environment Secret clearance Bachelor's degree in Engineering, Mathematics, Physics, or CS Nice If You Have: 2+ years of experience using AFSIM for mission modeling 2+ years of experience with data analytics or software development in an academic or professional environment Experience with the Linux operating environment Possession of excellent verbal and written communication skills TS/SCI clearance Master's degree in a Science, Technology, Engineering, or Mathematics field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
    $69.3k-158k yearly Auto-Apply 26d ago
  • Client Relationship Consultant 1-4 (Banker) - Columbus, OH Branches

    U.S. Bank 4.6company rating

    Columbus, OH

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** **Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs.** **Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.** **This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.** **This active posting is for a Client Relationship Consultant role: Client Relationship Consultant 1, Client Relationship Consultant 2, Client Relationship Consultant 3, and Client Relationship Consultant 4. Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level when you apply to this posting.** **We have full time openings at our Portsmouth, Worthington Hills, Grandview Kroger, Bexley, and Dublin Offices.** **We have a part time opening at our Worthington Hills Office.** **Client Relationship Consultant 1** **Basic Qualifications** **- High school diploma or equivalent** **- Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training** **Preferred Skills/Experience** **- Proven ability to build and foster relationships with clients through proactive outreach and follow up** **- Ability to effectively engage and communicate with clients** **- Basic knowledge of applicable bank and branch policies, procedures and support systems** **- Proven customer service and interpersonal skills** **- Experience with using and demonstrating digital products and self-service technologies** **- Ability to explore and identify a customer's true needs while leveraging a digital first mindset** **- Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively** **- Experience in the financial services industry preferred** **Client Relationship Consultant 2** **Basic Qualifications** **- High school diploma or equivalent** **- Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training** **Preferred Skills/Experience** **- Proven ability to build and foster relationships with clients through proactive outreach and follow up** **- Ability to effectively engage and communicate with clients** **- Thorough knowledge of applicable bank and branch policies, procedures and support systems** **- Proven customer service and interpersonal skills** **- Experience with using and demonstrating digital products and self-service technologies** **- Ability to explore and identify a customer's true needs while leveraging a digital first mindset** **- Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively** **- Experience in the financial services industry preferred** **Client Relationship Consultant 3** **Basic Qualifications** **- High school diploma or equivalent** **- Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training** **Preferred Skills/Experience** **- Proven ability to build and foster relationships with clients through proactive outreach and follow up** **- Ability to effectively engage and communicate with clients** **- Thorough knowledge of applicable bank and branch policies, procedures and support systems** **- Thorough knowledge of all retail products and services** **- Proven customer service and interpersonal skills** **- Experience in participating in sales campaigns/promotions** **- Experience with using and demonstrating digital products and self-service technologies** **- Ability to explore and identify a customer's true needs while leveraging a digital first mindset** **- Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively** **- Experience in the financial services industry preferred** **Client Relationship Consultant 4** **Basic Qualifications** **- High school diploma or equivalent** **- Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training** **Preferred Skills/Experience** **- Proven ability to build and foster relationships with clients through proactive outreach and follow up** **- Ability to effectively engage and communicate with clients** **- Advanced knowledge of applicable bank and branch policies, procedures and support systems** **- Thorough knowledge of all retail products and services** **- Proven customer service and interpersonal skills** **- Experience in participating in sales campaigns/promotions** **- Experience with using and demonstrating digital products and self-service technologies** **- Ability to explore and identify a customer's true needs while leveraging a digital first mindset** **- Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively** **- Experience in the financial services industry preferred** \#BranchEast If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $20-20 hourly 23d ago
  • BDC - Customer service

    Serpentini Chevrolet of Orrville 3.8company rating

    Orrville, OH

    Serpentini Orrville is looking to ADD a Full or part time BDC Customer Care Specialist to our team! We are just too darn busy and need help! The right candidate will have excellent interpersonal and communication skills.. This position answers incoming service calls, and makes outbound calls, texts and emails to previous customers, recall lists, and other manifest lists in an effort to schedule appointments for our service department team. $36,000-$60,000 per year! You will be utilizing, calls, texts, emails - So grammar and a comfort level with being on the phone is important ZERO Experience is ok - Great opportunity for a student or someone looking to supplement their full time income. Opportunity for advancement into other departments as our company INSISTS on home grown talent! Benefits 401(k) plan Paid time off Opportunities for advancement Employee discounts Serrpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-60k yearly Auto-Apply 60d+ ago
  • Part Time Client Consultant I

    Flagstar Bank 4.9company rating

    Westlake, OH

    Title Part Time Client Consultant I A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals. Hourly Range: $17.00 - $21.25 - $25.50Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals. Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations. Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. Job Requirements: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required 0 - 3 years of customer service and sales experience, required Experience in financial services industry, preferred Flagstar is an Equal Opportunity Employer Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
    $17-21.3 hourly Auto-Apply 38d ago
  • Peer Supporter - Ohio - 1099 Contractor

    Navita Health

    Columbus, OH

    Who is Navita Health? Navita Health is a next-generation behavioral health company committed to transforming the way people experience recovery from substance use disorder (SUD) and mental health challenges. Our name, meaning “new life,” is exactly what we aim to create for every person we serve. Through compassionate care, real-time access, and innovative technology, we deliver a personalized, holistic, and coordinated support system. Whether it's through assessments, peer-led services, outpatient care, or digital tools, Navita Health offers an integrated platform that simplifies the path to healing and empowers individuals to rebuild their lives with confidence. We don't just treat symptoms-we restore hope, build sustainable resilience, and help people embrace a healthier future. Role Overview: Are you a Peer Supporter eager to leverage your personal recovery journey to positively impact the lives of individuals with limited access to Substance Use Disorder (SUD) services? Envision a role where your experience with SUD serves as a guiding light for others. As a Peer Supporter with Navita Health, you have the unique opportunity to meet clients in their communities, homes, and everyday lives. This role is about more than just support; it's about providing customized mentorship, aiding individuals in navigating complex services and resources, and advocating for their needs. Every interaction you have can leave a lasting impact, and sometimes, it might even be life-saving. We value your past, including criminal backgrounds, as it enhances your capacity to empathize and support others effectively. Join our team to transform your journey into a powerful instrument of change. Together, we can extend hope and tangible aid to those on the path to recovery, all while you continue to strengthen your own journey. This isn't merely a job; it's an opportunity to alter lives profoundly. As a 1099 Contractor Peer Support Specialist at Navita Health, you're afforded the flexibility to set your own schedule and manage a caseload either part-time or full-time hours. You are able to work with clients directly in your community or through a placement with a Navita Health partnering program in Ohio. Qualifications & Requirements: Must have a current, unencumbered Peer Supporter Certification from the Ohio Department of Mental Health & Addiction Services (OHMHAS) If you don't hold a OHMHAS Certification yet, please go here for more information regarding Peer Supporter Certification: OHMHAS - Peer Certification Self-declaration of 1+ years of personal lived experience in recovery from Substance Use Disorder (SUD) Must have a current valid driver's license Must have consistent access to a reliable vehicle with active insurance in your name. Must have GED or High School Diploma Must pass Applicant Background Check, if applicable by state Strong computer/technology skills to learn and use digital platform for client appointments and notes Access to a reliable computer, laptop, or tablet and a mobile device Openness and appreciation for diverse backgrounds Adherence to boundaries and ethics Excellent communication skills, both written and verbal Responsibilities and Duties: Peer Support: Build and nurture connections with individuals in recovery from substance use disorders. Provide empathy, understanding, and support in a non-judgmental manner, drawing from personal experiences and recognizing recovery can look different for each individual. Conduct Individual Support Sessions: Offer personalized, client-led peer support, including the promotion of wellness plans, goals, and the maintenance of their newly developed skills. Assist clients in developing coping strategies and resilience within their recovery journey. Advocacy: Guide clients in accessing suitable services and resources. Collaborate with community organizations to bolster support systems. Crisis Intervention: Identify when and how to engage professional services or emergency responders. Recognize client triggers and aid in the development of healthy coping mechanisms. Documentation and Supervision: Keep accurate and confidential digital records of client interactions and progress. Participate in regular supervision sessions to reflect on personal and professional growth, facilitated weekly by the company. Compensation: As a Certified Peer Support Specialist, 1099 Independent Contractor with Navita Health you will be paid weekly in accordance with weekly client care appointments. Payscale: $20-$23/hr depending on experience with us and/or certifications.
    $20-23 hourly Auto-Apply 60d+ ago
  • AFSIM Mission Analyst

    Booz Allen Hamilton Inc. 4.9company rating

    Beavercreek, OH

    The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in national defense and combat weapon system design? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution. As a systems engineer on our team, you'll have the chance to assess and evaluate combat weapon systems using computer-based analytical tools, including the Advanced Framework for Simulation, Integration, or Modeling (AFSIM) analytical framework, MATLAB, and in-house post-processing tools. Your technical expertise will be vital as you evaluate combat weapon systems. You'll directly impact the Department of Defense's mission by helping to determine what system attributes and operational tactics improve survivability against foreign threat systems. The analyses you perform will help the acquisition community make more informed investment decisions pertaining to future combat systems. You'll develop your skills in critical thinking, data analytics, and operations analysis while gaining experience in constructive modeling and simulation of combat operations. Join our team and help turn requirements into accomplishments that drive change. Join us. The world can't wait. You Have: * 1+ years of experience utilizing the AFSIM analytical framework to conduct operational analyses * Experience performing operational analyses for the Department of Defense * Knowledge of U.S. and foreign combat weapon systems, including aircraft and ground-based air defense systems * Ability to leverage problem-solving to overcome engineering or code development challenges * Ability to distill, summarize, and articulate complex technical insights and findings * Ability to work in a dynamic team environment * Secret clearance * Bachelor's degree in Engineering, Mathematics, Physics, or CS Nice If You Have: * 2+ years of experience using AFSIM for mission modeling * 2+ years of experience with data analytics or software development in an academic or professional environment * Experience with the Linux operating environment * Possession of excellent verbal and written communication skills * TS/SCI clearance * Master's degree in a Science, Technology, Engineering, or Mathematics field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. * If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. * If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
    $69.3k-158k yearly Auto-Apply 30d ago
  • Processing Support Analyst

    Quest Diagnostics/Phenopath 4.4company rating

    Cleveland, OH

    Processing Support Analyst - Cleveland, OH, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $58,656+ per year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthy MINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Maintain documentation and evaluate processing staff to ensure the department maintains high standards in quality, performance and compliance. Collect, analyze, and synthesize data used to drive operational excellence. Provide support for Toxicology Processing and regional leadership by identifying areas for service and productivity improvements based on data and experience Required Work Experience: N/A Preferred Work Experience: N/A Physical and Mental Requirements: Able to sit or stand for long periods Work in a laboratory environment and adhere to safety requirements Knowledge: Proficient with Workforce Central, PeopleSoft, QTN, Microsoft Access, Microsoft Word Skills Outstanding Microsoft Excel skills Strong decision making and problem solving skills required. Excellent communication skills required Accurate and timely reporting ability Ability to multi-task in a fast paced environment Ability to maintain composure while working under pressure Adheres to Quest Diagnostics core values, safety, compliance and departmental policies and procedures Demonstrates strong interpersonal skills that foster a positive work environment. Demonstrates flexibility and be able to change. Maintain records for CQA, Safety, Compliance, PT training, In-services and other departmental training documentation Monitor and track performance of processing staff and generate reports and other documentation, including production, errors, attendance and quality metrics, and provide to forensic processing supervisors and manager Maintain departmental SOPs Assist in the preparation of the department for inspections, write memos and corrective actions, provide other documentation and support as needed Create and maintain databases for tracking key performance metrics by department and at the individual employee level Assist On-board full time and temporary employees Use analytical skills to understand the needs of the department and develop process improvements, with the approval of Forensic Processing Manager Assist with creating and implementing departmental training programs and presentations Ensure compliance with company policies Assist with special projects as needed
    $58.7k yearly Auto-Apply 2d ago
  • Loan Support Analyst

    PNC Financial Services Group, Inc. 4.4company rating

    Brecksville, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. Must be physically present for Monthly Meeting in Brecksville office! As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. *ATTENTION TO DETAIL IS CRITICAL* Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively. Strong ATTENTION TO DETAIL is crucial for success within this role. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. * Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. * Ensures the appropriate materials and documentation are available to complete transactions. * Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. * Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies Competencies Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $31,000.00 - $54,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $31k-54.5k yearly 43d ago
  • Loan Support Analyst

    PNC 4.1company rating

    Brecksville, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. Must be physically present for Monthly Meeting in Brecksville office! As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. ***ATTENTION TO DETAIL IS CRITICAL*** Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively. Strong ATTENTION TO DETAIL is crucial for success within this role. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. + Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. + Ensures the appropriate materials and documentation are available to complete transactions. + Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. + Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies **Competencies** Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures **Work Experience** Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Associates **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Pay Transparency** Base Salary: $31,000.00 - $54,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. **Application Window** Generally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $31k-54.5k yearly 42d ago
  • Loan Support Analyst

    PNC 4.1company rating

    Homeworth, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Collateral Monitoring Group organization, you will be based in Brecksville, OH. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. Must be physically present for Monthly Meeting in Brecksville office! As a Loan Support Analyst, you will provide ongoing collateral monitoring activities for lines of credit, with a borrowing base structure in line with the loan agreement, while maintaining accuracy of availability on ACBS. This ensures borrowing does not exceed the collateral. Work will be assigned from CLASS where you will have your own queue to verify. Through this you will have your own portfolio of customers and conduct reconcilement of the workbook per the customer portfolio. ***ATTENTION TO DETAIL IS CRITICAL*** Ideal candidate will have strong experience with Excel, being able to use it's multiple tools efficiently and effectively. Strong ATTENTION TO DETAIL is crucial for success within this role.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Ensures the appropriate materials and documentation are available to complete transactions. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAnalytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesCompetenciesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresWork ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationAssociatesCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $31,000.00 - $54,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $31k-54.5k yearly Auto-Apply 11d ago

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