Client Services Assistant Jobs Near Me

at VON Canada (Ontario) Requisition Details: Employment Status: Permanent, Full-Time (1.0 FTE) Program Name: Assisted Living Number of Hours Bi-Weekly: 75 Work Schedule: Days, Weekends Union/Bargaining Unit: CUPE On-Call: YesExisting Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position. Looking for a career in health care that provides you with an opportunity to make a difference in your community? If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today!This position will require attendance to in-office meetings periodically. About us: VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people's lives. Working at VON is more than just a job, it is a career that impacts how Canadians live. Our Client Service Team operates 365 days per year and is provided with consistent schedules which have day shifts and an evening and weekend rotation. What you'll do: Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancelations, new client admissions), and other administrative duties Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs Support clients, nurses, and home support workers to ensure delivery of quality care Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines Ensure that confidential information relating to clients, work colleagues, suppliers, and VON's operations are properly protected and not disclosed to third parties Other duties/tasks as assigned by manager What we offer you: Competitive salaries and vacation time Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees Defined Benefit Pension Plan with company contribution for eligible employees Comprehensive orientation program Opportunities for skill development, eLearning, and career advancement Experience with new health care technology such as CellTrak and Procura Be part of a health care team that provides support to people in your community and frontline workers What you need: University/College education preferred, High School Diploma required Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset Proficiency with MS Office programs, Outlook, faxing software, and database management Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset Experience in a health care environment is an asset Previous customer service experience in a contact center environment is considered an asset Experience in a unionized environment is considered an asset A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment The use of Personal Protective Equipment (PPE) may be required Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements. Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its' discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates. Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at *********************************** for further details. VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

About Us At Fisher Organization, the New England division of American Income Life, our mission is to protect the members of labor unions, credit unions, and various associations throughout the region. We're committed to safeguarding working families with supplemental insurance solutions, while fostering a company culture centered on personal growth and making a positive impact on our clients' lives. As a Top Place to Work in Boston, we are proud to lead the way in innovation, service, and client satisfaction. Location: Remote - Work from Anywhere! Home Office Location: Fisher Home Office, 222 Forbes Rd #101, Braintree, MA 02184 The Role We're seeking motivated individuals to lead, inspire, and collaborate with our remote team. This role focuses on delivering exceptional client service while providing opportunities to grow into a leadership position. If you're ready to lead from anywhere and elevate your career, this role is for you! Key Responsibilities Client Support: Respond to inbound and outbound client communications (phone, email, virtual platforms) with professionalism and care. Relationship Building: Foster long-term relationships by understanding client needs and delivering tailored solutions. Problem Solving: Handle client concerns proactively, ensuring quick and seamless resolutions. Process Improvements: Identify strategies to enhance client satisfaction and streamline operations. Collaboration: Partner with cross-functional teams to address client feedback and develop innovative solutions. Documentation: Keep detailed, accurate records of all interactions while maintaining compliance with organizational and industry standards. Qualifications 1+ years of experience in customer service, client relations, or a similar role preferred. Excellent verbal and written communication skills. Strong problem-solving and critical-thinking abilities. Self-motivated, disciplined, and capable of working independently in a remote environment. What We Offer Work Flexibility: Fully remote with the ability to set your own schedule in your preferred time zone. Professional Growth: Access to leadership training, mentorship programs, and opportunities to grow your career. Performance-Based Rewards: Competitive compensation with incentives tied to your success. Supportive Team Culture: Join a collaborative team that values innovation, teamwork, and mutual success. Location Eligibility This position is open to candidates in multiple locations except New York, Minnesota, and California. Industry: Insurance / Finance

**About the Client** Our client is a licensed roofing and home services company serving Northeast Florida, Orlando, and surrounding areas. They specialize in roofing, gutter repair, and roof tarping services, delivering quality workmanship with a satisfaction guarantee. Our client stands out in the industry through their commitment to professionalism and their comprehensive services including free roof inspections and insurance claim assistance. **Why this role exists**This position exists to ensure accurate verification of accounts payable and maintain proper job costing for our client's growing business. As the company works with various vendors and contractors, having a detail-oriented professional to verify bills against contracts is crucial for maintaining financial accuracy and business efficiency. Department Boutique Client Employment Type Freelance Location Philippines Workplace type Fully remote Compensation $8.00 / hour Reporting To Client via Magic ** The Impact you'll make** **Accounts Payable Verification** * Review and verify bills from vendors and contractors * Compare invoices against existing contracts * Conduct necessary investigations for discrepancies **Financial Accuracy** * Perform detailed job costing * Ensure billing accuracy * Maintain organized financial records **Process Compliance** * Follow established verification procedures * Document findings and discrepancies * Maintain accurate records in company systems ** Skills, Knowledge and Expertise** **Required:** * Minimum 2 years of accounts payable or bookkeeping experience * Proficiency in QuickBooks * Experience with Job Nimbus or similar project management software * Strong attention to detail and analytical skills * Excellent English communication skills * WFH Set-Up: + Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up. + Internet speed of at least 40MBPS + Headset with an extended mic that has noise cancellation and a webcam + Back-up computer and internet connection + Quiet, dedicated workspace at home **Your Superpowers:** Technical Skills: * QuickBooks expertise * Job Nimbus proficiency * Contract review capabilities * Analytical skills * Process adherence Soft Skills: * Detail-oriented mindset * Investigative nature * Independent worker * Organized approach * Strong problem-solving abilities **You should apply if…** * You excel at detailed financial review * You're comfortable with investigative work * You're systematic in your approach to tasks * You take pride in accuracy and thoroughness * You can work independently while following established processes **What to expect...** **Work Setup:** * Remote position * Must have a reliable internet connection and a quiet workspace * Required to provide own computer with Intel Core i5 or something similar or higher operating system **Working Hours:** * Monday to Friday from 9 AM to 6 PM EST (Eastern Standard Time) * 40 hours per week **Compensation:** * $8 per hour * No benefits package included ** Benefits** ** About Magic General Recruiting Team** **Magic** is a frictionless way to plug in thoroughly vetted, cost-effective, remote-worker to help scale your key business functions. Through a combination of automation and active work, we tap into our network of vetted ‘assistants' who handle tasks from research and customer service, to sales lead generation and scheduling across various team members-like magic. * TL;DR: Forget the job boards, or marketplaces, and let us handle the vetting process so you'll only interact with the best, and most reliable workers, every time. * Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones. Department Boutique Client Employment Type Freelance Location Philippines Workplace type Fully remote Compensation $8.00 / hour Reporting To Client via Magic . NameDomainExpirationDescription\_pinpoint\_session pinpointhq.com As soon as browser window is closed Allows us to associate file uploads to our file storage provider with your form submissions LSW\_WEB magic.pinpointhq.com As soon as browser window is closed Allows our load balancer to send your specific traffic to the same backend server LSW\_WEB app.pinpointhq.com As soon as browser window is closed Allows our load balancer to send your specific traffic to the same backend server cc\_cookie magic.pinpointhq.com Six months NameDomainExpirationDescriptionahoy\_visitor pinpointhq.com Two years We use an internal metrics collector to understand interactions with our website over time ahoy\_visit pinpointhq.com Four hours We use an internal metrics collector to understand interactions with our website over time

A Client Coordinator is responsible for developing relationships with both internal stakeholders, as well as partners and learners to promote academic progression, retention and confidence with Penn Foster. The Client Coordinator is expected to act as a representative for the Client Support team, and liaise both internally and externally in all matters related to the student experience, their academic success and their progression. The Client Coordinator is expected to gain a full understanding of new and existing clients assigned to their portfolio. The successful candidate will also be responsible for collaborating with different work groups and departments to improve support, influence academic progression and enhance client satisfaction. They must be an advocate for positive change, championing causes that benefit our students, our employees, and the Company. **Essential Job Functions:** -Work closely with members of leadership to drive positive change within the department -Resolve tactical client escalations and inquiries in cooperation with other departmental resources, the Client Success team, IT support, Marketing, and Education -Collaborates with Client Support leadership and the advocate team to pro-actively identify challenges and opportunities to improve the learnert experience and their satisfaction with Penn Foster - Respond to and resolve complex partner issues through recognition, research, tracking, escalation and follow-up; works with leadership to implement processes to reduce or eliminate future roadblocks - Provide updates both internally and externally which demonstrate analytical insight and strategic problem solving, as it relates to learner and partner satisfaction, as well as academic progression - Where applicable, partner with clients and internal resources to create customized, targeted road maps and intervention strategies to encourage and advance student success - Performs other duties or responsibilities as required or requested **Knowledge, Skills, Abilities:** Education: Associate Degree or higher required Experience: 1-3 years of B2B customer service experience preferred Computer Skills: Strong computer skills required; Experience and fluency with Microsoft Office is required **Other Requirements:** • Strong written and verbal communication skills • Analytics experience preferred • Client and project management expertise • Ability to be flexible and adaptable to change • Effective problem-solver • Display patience and empathy with students and clients • Must be able to handle escalated situations and have difficult conversations • Ability to work as part of a team and/or individually • Ability to work effectively with multiple deadlines At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that's prepared for the future job market. **Equal Employment Opportunity:** We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams - in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization - from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in. **What We Offer:** We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs. **This position is fully remote in PA, FL, GA, IL, IN, NC, SC, TN, TX, UT, WI, AL, KS, LA, MA, MI, MO, NH, OH, OK, VA, AZ, CO, MN, NJ, NY only.** **Other details** * Pay Type Hourly

* Remote, OR, USA * 75,000-100,000 per year * Base + Bonus * Full Time Email Me This Job **Client Coordinator** **Job Description** **Join us in powering the future of healthcare cost containment** Expion Health (formerly HRGi Holdings, Inc.) has an exciting opportunity for a Client Coordinator reporting to the Vice President, Pharmacy Solutions . Our team of brilliant professionals are continuously expanding the boundaries of the healthcare industry through innovations that intersect data and technology and amplifies human intelligence to result in better outcomes. We need people like you to join in our commitment to drive pure exponential value for our clients and partners. The Client Coordinator will be responsible for managing new client implementations, providing ongoing project management, and supporting the day-to-day needs of clients. This role will focus on ensuring smooth onboarding experiences, maintaining strong client relationships, and addressing client inquiries and issues promptly. The ideal candidate will excel at coordinating internal resources, managing client expectations, and ensuring client satisfaction through consistent communication and proactive problem-solving. **To be successful in this role you'll need:** * Strong attention to detail. * Advanced analytical and critical thinking skills. * Ability to adhere to strict deadlines. * To feel at home with being part of a collaborative, nimble, and high-performing team within a fast-paced, startup-like environment. * Excellent verbal and written communication and listening skills. * Strong ethical standards to uphold and foster a culture of confidentiality and integrity. * To enjoy pushing your skills and development to manage ambiguity, be adaptable, and cultivate innovation. * To be a proactive self-starter with the ability to take initiative and work independently to drive projects and tasks to completion. * Proficiency in Microsoft Office applications (e.g. Excel, PowerPoint, and Word). * Excellent relationship-building skills with the ability to foster strong, collaborative partnerships. **Major Responsibilities** * **New Client Implementations:** Oversee the onboarding process for new clients, ensuring all client needs and expectations are met, and internal resources are aligned to support successful implementation. * **Ongoing Project Management:** Manage client projects from initiation to completion, ensuring deadlines are met, and deliverables are of high quality. * **Client Support:** Serve as the primary point of contact for client inquiries and concerns, providing timely and effective solutions to day-to-day issues. * **Client Communication:** Maintain regular communication with clients to keep them informed of project status, updates, and any potential issues. Provide ongoing reporting and analytics to clients that offer insights into their data. * **Internal Coordination:** Work closely with internal teams to ensure client needs are met and projects are delivered on time. Coordinate with internal stakeholders to resolve client issues and improve processes. * **Relationship Management:** Develop and maintain strong, positive relationships with clients by understanding their needs and ensuring they are satisfied with the services provided. * **Process Improvement:** Identify opportunities to enhance internal processes and improve the client experience. * **CRM Management:** Utilize CRM tools (Salesforce) to track client interactions, project status, and other relevant client information. * **Risk Management:** Identify potential risks in client relationships and work to mitigate them proactively. **Desired Qualifications** * Bachelor's degree in a relevant field. * 3+ years of experience in client coordination, project management, or a related role. * Strong verbal and written communication skills. * Ability to manage multiple projects simultaneously in a fast-paced environment. * Proficiency in CRM tools (e.g., Salesforce). * Excellent problem-solving skills and a proactive approach to addressing client needs. * Ability to work collaboratively with internal teams and external clients. * Experience in the healthcare or pharmacy benefits industry is a plus. * Willingness to travel occasionally for business needs. **What it's like to work with us** Expion Health has been challenging the industry status quo for over 30 years, leading with ground-breaking innovation in a wide variety of healthcare cost-management solutions. Embracing the latest opportunities that technology can offer within a rapidly evolving industry, we provide exceptional service, technology, and product innovation to meet greater challenges in healthcare cost management. We have a distributed workforce so you can work from anywhere in the continental United States. Because of our distributed nature we have cultivated a connected culture that includes town halls, one-on-ones with executive leadership, educational forums, and even social clubs. We offer comprehensive benefits package which includes the following: * 100% remote work * Medical, dental, and vision insurance * Short term disability and long-term disability * Life insurance and AD&D * Supplemental life insurance (Employee/Spouse/Child) * Healthcare and dependent care Flexible Spending Accounts * Healthcare Savings Account * 401(k) Savings and Investment Plan with company match * Paid time off * Phone and Internet Allowance You must select a location. 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This is Hourly Paid Job (US-Remote) We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers. To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate and you will be polite and professional. Client Services Coordinator Responsibilities: Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials. Compile and maintain records on client accounts. Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions. Escalate complaints to relevant departments. Liaise with in-house teams to adjust service offerings and assess related costs. Build and maintain close relationships with clients. Client Services Coordinator Requirements: A bachelors degree is preferred. Computer skills must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello. Prior administrative or client services experience within a corporate organization may be strongly desired. A professional and friendly demeanor. Have a keen eye for detail. Excellent verbal and written communication skills. Required Skills: Client Relations Trello Conferences Records Vendors Materials Email Software Project Management Microsoft Office Marketing Communication Management

You put the pro in customer service professional. You've got problem-solving instincts, a passion for helping people, and the technical training to deliver results. You're also looking for great benefits, the opportunity to work from home, the support of an all-star team, and an opportunity to grow your career. Look no further because MES is seeking a Client Coordinator to join our team. This position is 100% remote. The schedule for the role is Monday through Friday, two shifts 8:00am-4:30pm EST and 12:00pm-8:30pm est with one day rotating between the two shifts on Fridays. This person is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position performs a wide range of data processing tasks, including data preparation, data entry, data tracking, documentation and filing. If you think this aligns with what you desire in your next career move, apply at this very moment! Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Handles and responds promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. Utilizes appropriate systems and databases to enter client or examinee information and or retrieve information as needed. Maintains daily contact with the QA department regarding workflow and pending report status. Files and archives open and closed cases. Verifies all client information is current in the database and all client specific guidelines and or rules or information is documented in the system. Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion. Appropriately directs calls to other departments as needed. Performs various clerical duties such as typing, filing, emailing, and proofreading as required. Assists in resolution of customer complaints and quality assurance issues as needed. When necessary, notifies management of any report issues or concerns. Ensures all practices are carried out in accordance with state and federal safety and legal regulations. Perform other duties as assigned. Qualifications This job is ideal for recent college grads or professionals who are early in their career! High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of eduation and experience. Must possess complete knowledge of general computer, fax, copier, scanner, and telephone Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have a full understanding of HIPAA regulations and compliance. Must be a qualified typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements' directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. MES Solutions is a premier provider of independent medical examination and peer review services to the insurance, corporate, legal, and government sectors. Members of our credentialed medical panel conduct physical examinations or medical record reviews, delivering reports that assist clients in the resolution of automotive, disability, liability, and workers' compensation claims. MES has been providing services nationally since 1978 in accordance with the industry's highest standards of operating excellence and regulatory compliance. MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. MES offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans This job is ideal for recent college grads or professionals who are early in their career! High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of eduation and experience. Must possess complete knowledge of general computer, fax, copier, scanner, and telephone Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have a full understanding of HIPAA regulations and compliance. Must be a qualified typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements' directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. MES Solutions is a premier provider of independent medical examination and peer review services to the insurance, corporate, legal, and government sectors. Members of our credentialed medical panel conduct physical examinations or medical record reviews, delivering reports that assist clients in the resolution of automotive, disability, liability, and workers' compensation claims. MES has been providing services nationally since 1978 in accordance with the industry's highest standards of operating excellence and regulatory compliance. MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. MES offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans This job is ideal for recent college grads or professionals who are early in their career! High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of eduation and experience. Must possess complete knowledge of general computer, fax, copier, scanner, and telephone Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have a full understanding of HIPAA regulations and compliance. Must be a qualified typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements' directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. MES Solutions is a premier provider of independent medical examination and peer review services to the insurance, corporate, legal, and government sectors. Members of our credentialed medical panel conduct physical examinations or medical record reviews, delivering reports that assist clients in the resolution of automotive, disability, liability, and workers' compensation claims. MES has been providing services nationally since 1978 in accordance with the industry's highest standards of operating excellence and regulatory compliance. MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. MES offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans This job is ideal for recent college grads or professionals who are early in their career! High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of eduation and experience. Must possess complete knowledge of general computer, fax, copier, scanner, and telephone Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have a full understanding of HIPAA regulations and compliance. Must be a qualified typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements' directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. MES Solutions is a premier provider of independent medical examination and peer review services to the insurance, corporate, legal, and government sectors. Members of our credentialed medical panel conduct physical examinations or medical record reviews, delivering reports that assist clients in the resolution of automotive, disability, liability, and workers' compensation claims. MES has been providing services nationally since 1978 in accordance with the industry's highest standards of operating excellence and regulatory compliance. MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national o

UCEBT is currently seeking a Client Care Coordinator to provide support to our clients and staff. This is a part-time administrative position. The Client Care Representative will work closely with their program director and providers, acting as a liaison between the clients and psychologists. **Job Type:** Part-time **Location:** Hybrid/Salt Lake City, Utah **Salary:** This is an hourly wage position. Applicant will be paid $19.00/hour during the training period, and $20.00 an hour when training is completed **Hours:** 20 hours per week, with potential opportunities for growth **Education:** Bachelor's degree in Psychology or related field preferred **Work authorization:** United States (Required) UCEBT's mission is to improve the quality of mental health care in the state of Utah and beyond by enhancing access to comprehensive evidence-based treatments, evaluations, and testing. We strive to uphold our mission by providing exceptional clinical care and disseminating quality standards via training, research, and provision of expert consultation. UCEBT is dedicated to fostering a diverse, vibrant, and responsive work environment. We adapt to support our staff's individual and family needs, including flexible work schedules and opportunities for advancement and innovation. Employee happiness and work-life balance are regularly discussed in meetings and supported through UCEBT policies. **Responsibilities include:** + Create a positive and welcoming environment for clients, while maintaining an organized, efficient work environment for the clinical team by ensuring seamless scheduling and communication + Represent our services in a professional and ethical manner + Assist psychologists with tracking client progress, medical records, and other client care related duties + Uphold HIPAA guidelines and always ensure authorization of release of information is on file for clients before collaborating with providers, organizations, and/or family members of all clients + Other duties as assigned **Benefits:** + Flexible schedule + Costco membership + Monthly phone reimbursement **Qualifications:** + Minimum of two (2) years of administrative experience + Bachelor's degree in Psychology or related field preferred + Exceptional computer skills including intermediate knowledge of MS Office + Strong organizational skills, and attention to detail to ensure accuracy and data integrity + Ability to apply critical thinking skills to analyze, troubleshoot, proactively resolve issues, and multi-task comfortably **Interested applicants are invited to submit a cover letter, resume, and the names/contact information of 2-3 professional references. Applications will be reviewed on a rolling basis and will continue until the position is filled.** **This is hybrid remote/office work. Please review the following remote work requirements:** + Ability to work from home + Access to secure, distraction-free, private space + Access to reliable, high-speed Internet (no public use). Encrypted wireless router WPA2-AES. (This is a standard configuration, and most routers these days come pre-configured) + Access to a smartphone for work calls **Workplace Requirements:** + Walking through the center, up and downstairs. + Occasionally lifting objects such as boxes, and client charts + Using hands to write on charts and whiteboards + Talking face to face and on the phone + Hearing, seeing, speaking + Typing on keyboard + Sitting 70-75% and Standing 25-30% + Need access to Telehealth compliant work area, laptop, private internet access **This position requires thorough knowledge of law, regulations, and ethics related to mental health services provision.** The candidate will be expected to acquire this knowledge immediately if hired: + The operations manual of UCEBT, particularly issues of client relations and privacy. + HIPAA- Health Insurance Portability and Accountability Act of 1996 (HIPAA)- Regulations & Standards Utah State Law regarding mental health, mainly related to consent to treatment and maintenance of healthcare information-Title 62A Utah Human Services Code: Chapter 15 Substance Abuse and Mental Health Act + The American Psychological Association Ethics of Psychologists and Code of Conduct *Utah Center for Evidence Based Treatment is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Utah Center for Evidence Based Treatment makes hiring decisions based solely on qualifications, merit, and business needs at the time.*

A Client Coordinator is responsible for developing relationships with both internal stakeholders, as well as partners and learners to promote academic progression, retention and confidence with Penn Foster. The Client Coordinator is expected to act as a representative for the Client Support team, and liaise both internally and externally in all matters related to the student experience, their academic success and their progression. The Client Coordinator is expected to gain a full understanding of new and existing clients assigned to their portfolio. The successful candidate will also be responsible for collaborating with different work groups and departments to improve support, influence academic progression and enhance client satisfaction. They must be an advocate for positive change, championing causes that benefit our students, our employees, and the Company. Essential Job Functions: * Work closely with members of leadership to drive positive change within the department * Resolve tactical client escalations and inquiries in cooperation with other departmental resources, the Client Success team, IT support, Marketing, and Education * Collaborates with Client Support leadership and the advocate team to pro-actively identify challenges and opportunities to improve the learnert experience and their satisfaction with Penn Foster * Respond to and resolve complex partner issues through recognition, research, tracking, escalation and follow-up; works with leadership to implement processes to reduce or eliminate future roadblocks * Provide updates both internally and externally which demonstrate analytical insight and strategic problem solving, as it relates to learner and partner satisfaction, as well as academic progression * Where applicable, partner with clients and internal resources to create customized, targeted road maps and intervention strategies to encourage and advance student success * Performs other duties or responsibilities as required or requested Knowledge, Skills, Abilities: Education: Associate Degree or higher required Experience: 1-3 years of B2B customer service experience preferred Computer Skills: Strong computer skills required; Experience and fluency with Microsoft Office is required Other Requirements: * Strong written and verbal communication skills * Analytics experience preferred * Client and project management expertise * Ability to be flexible and adaptable to change * Effective problem-solver * Display patience and empathy with students and clients * Must be able to handle escalated situations and have difficult conversations * Ability to work as part of a team and/or individually * Ability to work effectively with multiple deadlines About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that's prepared for the future job market. Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams - in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization - from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in. What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs. This position is fully remote in PA, FL, GA, IL, IN, NC, SC, TN, TX, UT, WI, AL, KS, LA, MA, MI, MO, NH, OH, OK, VA, AZ, CO, MN, NJ, NY only. Other details * Pay Type Hourly Apply Now * Scranton, PA, USA

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Primary Duties and Responsibilities Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment. Expert at resolving inquiries and transactions from Financial Reps and clients on basic, intermediate (semi-complex), calls and transactions in a registered area and proficient at complex work. Researches and evaluates possible solutions to complex problems that requires identifying root cause and deviation from procedures and handles escalation resolution Regularly promotes client retention and identifies opportunities for the field to build existing relationship, knows when to refer back to the field for follow up Takes ownerships of calls and anticipates future issues to avoid repeat calls and unnecessary call transfers Ability to de-escalate client experience situations effectively while guiding clients through complex and unique inquiries. Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients. Embraces new technology and serves as an advocate for website and self-service capabilities by educating clients and field. Understands risks and impacts that the transaction has on the client or policy. Understands how systems connect to processes and outcomes. Supports digital savvy capabilities in self and others/Understands how to explain system limits and capabilities to others. Lead others through change (help others adapt to changing environments and accept new situations). Works effectively with unstructured teams, situations or environment. Fosters a professional relationship with our clients to enhance brand loyalty. Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards. Coach, mentor or train others as needed. Qualifications Associates degree in business or related field or equivalent combination of education and experience. Minimum of 4 years related customer service experience with proven customer service skills. Expert knowledge of investment or income products or markets (i.e.VA, VL, VUL, Retirement & Business markets). An expert understanding of tax implications. Advanced written and verbal communication skills. Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy. Strong organization skills with the ability to prioritize tasks. A strong desire to continuously learn and improve. Strong problem-solving skills and ability to provide options. Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages. #LI-Remote This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting. Required Certifications: Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $22.21 Pay Range - End: $33.31 Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures. Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now! We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

Furry Fellas is Hiring for a Part Time Client Care Coordinator Work From Home: Must be located within the same time zone as Rhode Island or within 1hr difference of RI & MA time zone. Furry Fellas Pet Service LLC currently has an opening for a Part Time Work from Home Client Care Coordinator 5-15 hrs per week, 2-4 days per week Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead. The hours range from 9-5pm (Day shift) or 9-1pm, 3-5pm (Split Day Shift) and 7-9pm (Night Shift). Every other Weekend Required (Sat/Sun). Will require occasional holiday check-ins which can be done anywhere with an internet / phone connection to monitor for client & staff emergencies. Duties: -Scheduling reservations and arranging pet care coverage -Answering clients & staff questions via email & phone -Keeping client management system and cloud drive docs up to date at all times -Sending estimates & invoices -Entering in credit / debit / PayPal payments Compensation: -$14-16per hour based on experience, flexibility and testing results. NOTE:Training rate is $14/hour. Once able to work on your own efficiently, rate increases. -Yearly pay increases -Continuing Education & Certificate programs -Birthday/ Holiday & Referral Bonuses Qualifications: -At least 6mos-1 year prior experience working or volunteering with animals preferred -Bachelor's Degree preferred / Associate will be considered -STRONG verbal and written communication skills -Extremely reliable -Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary -Cellphone (android or iPhone) -Up to date Laptop & high speed internet -A quiet place in your home where you can work without disruptions (home office). -Android cell phone or iphone for logging into our phone system via App and texting manager -Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator *Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply* Work from home opportunity. All aspects of the job are carried out from your home including training via computer, internet and cell phone Interested candidates should submit the Client Care Coordinator application via our Employment page on our website. **********************************************************

**Job Details** Dallas Office - Dallas, TX Fully Remote Full Time $45,000.00 - $50,000.00 Salary Day **Description** The Inbound Client Success Coordinator will serve as a vital point of contact for clients during business hours, addressing inquiries and providing support with accuracy and efficiency. This role involves delivering exceptional service through phone and video interactions, demonstrating a client-first mentality, and utilizing strong, active listening and communication skills to handle a range of content. The Coordinator must recognize when issues require legal or tax professional input to avoid offering unintended advice. A proactive attitude towards learning and adapting in a dynamic field is essential for success in this evolving role. **Working hours for this position are 8am - 5 pm Pacific Time (10am - 7pm Central Time)** **What to Expect:** * Inbound Client Success Coordinators will be responsible for being available to all clients during business hours to answer any questions via phone and chat, providing assistance as needed in a call center environment. The Inbound Client Success Coordinator will work with the rest of their team and the company to provide answers as quickly as possible while maintaining the accuracy and relevance of information. * Delivering exceptional client service over the phone, video, and chat. Exhibiting a client-first mentality. Utilizing your active listening skills and clear communication with basic and complex content. * Identifying issues that require a legal/tax professional is necessary to avoid inadvertently providing legal or tax advice. * Willingness and readiness to learn and grow in a dynamic, new career field with evolving practices and procedures. **Job Duties:** * The first point of contact for all client calls with a goal of one call resolution. * Answer client questions, aiming for first-call resolution with minimal transfers. * Utilize the resources and knowledge of our professionals in their respective departments. * Operate live RingCentral chat software as part of daily duties * Respond to incoming client email support requests and/or route to the correct department for active follow-up * All other duties that may be assigned from time to time by management **Qualifications:** * Minimum 3 years of customer service background * Comfortable working with technology & word processing systems (Google Workspace, RingCentral/VOIP software) * A high degree of accuracy and attention to detail * Ability to maintain comfort and confidence under pressure * Strong verbal and written communication skills * Ability to work independently, without direct supervision * Adaptable and comfortable working in a fast-paced environment * Interest in continuing growth, personal and professional * Strong sense of ownership of both own and clients' success * Minimum of 2 years of professional-level work experience (Preferred) * Bachelor's Degree preferred **About Anderson** **Anderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 5 years in a row!** Anderson Business Advisors is an award-winning workplace -- voted Top Places to Work in 2020, 2021, 2022, 2023 and 2024 by the Las Vegas Business Review Journal, as well as Intuit's Firm of the Future award in 2020. Anderson Business Advisors is growing at a phenomenal rate, and we owe this success to our dynamic team, our commitment to excellent service, and our valued clients. Serving investors and small business owners nationally since 1999, Anderson Business Advisors is the nation's premier asset protection and tax planning firm. With a focus on providing excellent service, Anderson Business Advisors brings attorneys, CPAs, and other professionals under one roof to empower our clients to protect themselves and their investments from the growing legal and tax threats of an increasingly complex world. At Anderson Business Advisors, we're looking for friendly, driven, and passionate individuals to help us continue our mission as we empower investors and business owners to preserve and protect their wealth, find financial freedom, and create a legacy for their loved ones and communities. We support our team with ongoing training and professional development while providing internal advancement opportunities for driven team members who want to grow within Anderson as they succeed professionally and personally. **Anderson Advisors offers robust benefits including:** * Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly. * Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products. * Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage-all provided at no cost to you. * Plan for the future with a 401(k) matching program, starting at 4% after just 3 months of employment. * Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8 paid company holidays. * Stay active with a $35 monthly gym membership subsidy. Please note that a full background check, drug screen, internet, and social media search are required for employment. Anderson is an equal opportunity employer, committed to diversity and inclusion as defined by the EEOC.

Social Service Assistant Honor Home Full-Time $15/hour SCHEDULE: (Determined on a case by case basis) GENERAL STATEMENT OF DUTIES: The Social Service Assistant will be responsible to the manager of the locality within which they are employed and work in conjunction with the Senior Support staff to provide a safe and stimulating environment for residents. They will be expected to work within the policies and procedures of Family & Community Services and work toward the maintenance of excellent service standards and professional practices; ESSENTIAL RESPONSIBILITIES: 1. To assist in the efficient running of the facility and its therapeutic programming and other general duties associated. 2. Answering phones, directing inbound phone calls and taking messages. 3. To keep front office organized. 4. Make and track a list of office and facility supplies. (As needed) 5. Check Fire Extinguishers monthly. 6. Conduct Fire drill monthly. 7. Check and log all facility refrigeration temperatures accordingly. (As needed) 8. Prepare rooms for incoming residents. 9. Contact vendors regarding HVAC, pest control and other facility needs. (As needed) 10. Maintain and update medication logs. 11. Receive, log and process donations. 12. Complete check requests. (As needed) 13. Prepare meals, on occasion, for residents. 14. Track therapeutic attendance. 15. Complete contact summary and address the potential client inquiries, and make referrals. 16. As assigned by Case Manager, complete intake paperwork, gather identification and file resident documentation. 17. Assist residents to communicate and liaise with various agencies to secure appointments. (E.g. veterans services, Department of Veterans Affairs, Housing Authority, Department of Job and Family Services, probation services, etc.…). 18. Accompany residents to appointments with any of the above agencies if necessary. (As needed) 19. Promote anti-discriminatory practice ensuring that no resident is discriminated against on the grounds of race, class, gender, religious beliefs, disability, or sexual orientation. 20. To be able to adapt to the environment you are working in, this could be part of a team or own initiative in a variety of settings. 21. To provide a level of support necessary to ensure all residents experience an improved quality of life (e.g. leisure facilities, social skills, enabling informed choices, and therapeutic skills). 22. To attend staff meetings and trainings as required by management. 23. To foster positive working relationships with other staff members. 24. Maintain up-to-date knowledge of internal fire regulations and procedures and any other emergency procedures ensures health and safety standards are maintained. 25. Report timely for all assigned shifts. 26. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements. 27. Other duties as assigned. Requirements MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: CPR/First Aid Certification preferred. MINIMUM EXPERIENCE REQUIREMENTS: Experience working in crisis intervention preferred.

Job Details Entry Pump Road - RIchmond, VA Part Time High School $17.50 - $19.15 Hourly Up to 25% Any Nonprofit - Social ServicesDescription About CCC: Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia. Summary: This position provides supervision for children in 24/7 shelter care. Scheduling is flexible with multiple shifts available. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides direct supervision and oversees physical care of children placed in shelter Assists children in coping with separation from family using a trauma informed approach Assists children in managing their behavior in a healthy and positive manner through appropriate behavioral interventions Assists with and provides appropriate social, cultural, and recreational activities for children Assists in meeting goals and objectives on each child's individualized service plan Prepares and maintains complete and accurate daily logs as per licensing, Department of Health and Human Services and agency requirements Provides crisis intervention services and on call coverage as assigned Participates in required trainings that include but are not limited to CPR/First Aid, Medication Management and Behavioral Intervention Assists in the preparation of meals for children Assists in maintaining shelter facility in a clean and safe manner Assists in the development and implementation of daily activity schedule for children in shelter Assists with transportation of children to community activities and appointments Represents the Agency in the community and workplace in a professional and ethical manner. Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics. Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills. Utilizes a basic knowledge of Microsoft Office applications. ADDITIONAL RESPONSIBILITIES ASSIGNED TO YOUTH SPECIALIST: CASE AID Perform case management administrative support functions for program in a timely and efficient manner. Comply with unannounced observation by supervisors during shifts. Actively participate in weekly staffing meetings to discuss ongoing caseload. Assists in admission and discharge tasks ADDITIONAL RESPONSIBILITIES ASSIGNED TO LEAD YOUTH SPECIALIST: Responsible for children allowance. Ensure visitor logs, communication logs, and scanned and well stocked with fresh pages each month Complete monthly review of all medications for expiration dates. Keep OTC medications stocked. Maintain first aid kits and OSHA spill kit Maintain monthly vehicle inspections keep the vehicles stocked with emergency supplies, insurance paperwork, and mileage sheets. Submit gas receipts. Assist with weekend coverage and planning Qualifications EDUCATION and/or EXPERIENCE: A baccalaureate degree in human services; or An associate's degree and three months of experience working with children; or High School Diploma or GED and six months experience working with children. Must be bilingual in English and Spanish must have a valid drivers license Must be available to work mornings, evenings, overnights, weekends and holidays

* One Loudoun * One Loudoun, Easthampton Plaza, Ashburn, VA, USA Email Me This Job **Description** Now hiring for all positions at our 7th and **newest location in One Loudoun!** Come Join our opening Team at One Loudoun and be a part of Ted's Bulletin. Ted's Bulletin is well-known for Ted's tarts, boozy milkshakes and all-day breakfasts (which are all pretty great), but we're also much more than that. We run a scratch kitchen using fresh ingredients prepared onsite, offering a carefully curated menu of craveable American cuisine. We've recently enhanced our menu with the introduction of lighter fare, while retaining the classic items that our regulars have come to know and love. We have exciting plans for continued development of the brand from a culinary perspective (and beyond), and now's a great time to jump on board! We're looking for an experienced Support team member to join our team. Our Support team members play a very important part in ensuring an extraordinary hospitality experience for each and every one of our guests by: * clearing and cleaning tables, floors and service areas * completing side work tasks * delivering food and beverages to guests * ensuring the work area is organized, and * consistently providing warm, genuine and engaging customer service to all of our guests. Our people are what make us different from other restaurants. We value our team members, because they are what cause our guests to return. Our management team is supportive, while also holding each other accountable. We hold ourselves to high standards, but also like to have fun. We treat our team members well, believe in a good quality of life, and recognize hard work. In addition to a strong culture and a fantastic team, we offer competitive pay and a progressive and expanding range of benefits. Ted's Bulletin is an Equal Opportunity employer **Qualifications** To be successful in this role, you will need: * to be able to memorize the food menu, and be able to recall menu items from memory * an understanding of proper and safe food and beverage handling procedures * high energy and stamina; to be able to work on your feet for up to 10 hours at a time, lift up to 50 lbs, and be able to bend, stoop and reach * if running drinks, must be of legal age to serve alcoholic beverages, and must be certified in (or able to become certified in) responsible alcohol service * the ability to work flexible shifts including weekends, evenings and some holidays. High school diploma (or equivalent) preferred. You must select a location. You must select an education status answer. You must select a seeking status answer.

Connect Hearing, part of AudioNova 3115 Western Branch Blvd. Suite 101 Chesapeake, VA 23321 Currently pays: $17.00 - $19.00an hour + Sales Incentive Program! Hours: Monday-Friday 8:30am - 5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

* Posted 09-Dec-2024 (EST) * Brokerage * Glen Allen, VA, USA * Salary * Full Time * *Medical, Dental, Vision, 401 (k) with match, ESOP, PTO, Summer Fridays, Telecommuting one day per week* Email Me This Job **Reports To :** Client Coordinator Manager **Primary Functions:** Responsible for client service activities such as transaction support and agent administrative support for multiple agents. The Client Coordinator will interact with various departments within the organization on behalf of the agents to ensure they are able to meet the needs of their clients. **Education:** Bachelor's degree (business, communications, a plus) **Experience** : Minimum of two years administrative/marketing support work experience preferably in real estate or professional organization **Qualifications:** Must have excellent computer skills with an advanced knowledge of Microsoft Word, Excel, Photoshop, and PowerPoint. Must have high level of proficiency with Adobe Acrobat. Proven responsiveness, accuracy, and extreme attention to detail in their work are vital. Salesforce/CRM experience is a plus. The ideal candidate is a self-directed individual who will have a strong ability to effectively plan, organize, multi-task, prioritize and meet deadlines. Capacity to take direction from multiple sources and collaborate with multiple personalities to gain understanding of agent/client needs. Basic understanding of commercial real estate fundamentals is preferred. Willing to learn new software when and if needed. Having a collaborative and team-focused outlook is critical. **Essential Accountabilities:** * Provide back-up to other Client Coordinators through daily teamwork * Perform general administrative tasks, including but not limited to, data entry, photocopying, printing & binding of marketing packages, telephone calls etc. * Perform credit checks * Organize and prepare real estate transaction documents, i.e. leases, contracts, LOIs, etc. * Make edits to Flyers and Presentations * Signage Orders * Other tasks and duties as assigned. **Demonstrated Technology Competencies to include:** * Excellent proficiency in Microsoft Word, Excel, Photoshop, and PowerPoint, as well as Adobe Acrobat. * Assist with creating/editing the content of marketing materials and other projects as needed. * Knowledge of Google maps or similar mapping program a bonus. * CRM experience a plus. **Demonstrated Professional Competencies to include:** * Effective communication skills * Maintain a positive attitude * Detail oriented individual who can multi-task * Ability to work independently as well as part of a team * Capacity to prioritize multiple projects for timely completion Cushman & Wakefield Thalhimer is an Equal Opportunity Employer You must select a location. You must select an education status answer. You must select a seeking status answer.

#ZR General Purpose: The primary purpose is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Essential Job Functions: This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive: * Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating and directing of the social service programs of this facility. * Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed. * Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident. * Participate in community planning related to the interests of the facility and the services and needs of the resident and family. * Participate in discharge planning, development and implementation of social care plans and resident assessments. * Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director. * Involve the resident/family in planning social service programs when possible. * Assist in arranging transportation to other facilities when necessary. * Provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. * Compile information on discharge plans and present to appropriate committee as required. * Coordinate social service activities with other departments as necessary. * Work with the facility's consultants as necessary and implement recommended changes as required. * Make routine visits to residents and perform services as necessary. * Make written and oral reports/recommendations to the Director concerning the operation of the social services department. * Assist in making appointments for the resident/family as required or appropriate. * Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaboration with community agencies) and referrals to other community agencies when specialized assistance is required. * Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident. * Assist in the education of the community regarding aging, rights of residents, facility services and other related topics. * Orient the resident to the long-term care environment and facilitate adjustment upon placement. * Attend in-service education programs in order to meet facility educational requirements. * Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information. * Maintain confidentiality of resident and facility records/information. * Protect residents from neglect, mistreatment, and abuse. * Protect the personal property of the residents of the facility. * Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. * Others as deemed necessary and appropriate, or as may be directed by the Social Services Director or Administrator. Minimum Qualifications: * Good assessment, listening, and counseling skills. * Organized and detailed in work performance. * Good communication skills with excellent self-discipline and patience. * Genuine caring for and interest in elderly and disabled people in a nursing facility. * Comply with the Residents' Rights and Facility Policies and Procedures. * Perform work tasks within the physical demand requirements as outlined below. * Perform Essential Duties as outlined above

Position Full Time Social Services and Discharge Planning Assistant We are seeking a compassionate and detail-oriented Social Services/Discharge Planner to join our team. This role will focus on coordinating the discharge process for patients transitioning from health and rehabilitation settings to home or other care environments. The ideal candidate will assist in planning, organizing, implementing, evaluating, and directing the overall operation of the facility s Social Services Department, ensuring compliance with current federal, state, and local standards, guidelines, and regulations, as well as the facility s established policies and procedures. Key responsibilities include assessing patients' social, emotional, and logistical needs, collaborating with medical staff, family members, and community resources, and developing individualized discharge plans to ensure a smooth transition. The role requires excellent communication skills, a strong knowledge of healthcare systems, and the ability to provide ongoing support and guidance to patients and their families. Overview: Vierra Falls Church, a Vierra Communities property, is a family-owned and operated Nursing and Rehabilitation facility that provides a truly unique health & rehabilitation experience. We have a close-knit staff that will do anything to create the best community and experience for our residents. Benefits: 7 Paid Major Holidays Generous PTO Medical, Dental and Vision Company Paid Life & AD&D Insurance Voluntary Life 401(k) immediate enrollment with match Tuition Reimbursement (up to $2,500 annually) Referral Bonus Program (up to $1,000) Required Qualifications All facilities must provide medically related social services to residents. Any facility with more than 120 beds must employ a qualified social worker on a full-time basis. A qualified social worker has: A minimum of a bachelor s degree in social work or another human services field to include, but not limited to, sociology, gerontology, special education, rehabilitation counseling, or psychology. One year of supervised social work experience in a health care setting working directly with individuals. Major Duties and Responsibilities The Social Services and Discharge Planning Assistant will assist in overseeing the development, implementation, supervision, and ongoing evaluation of the Social Services Department designed to meet and assist residents in attaining or maintaining their highest practicable well-being. This includes identifying the need for medically related social services and ensuring that these services are provided in accordance with State and Federal regulations. The Social Services and Discharge Planning Assistant will facilitate residents safe transition back into the community based on the resident/representative s wishes, safety, and clinical recommendations. The Social Services and Discharge Planning Assistant will assist with transitions back to the resident s prior level of living (i.e. home, assisted living) or help identify and arrange a new discharge location based on the residents assets and needs. The Social Services and Discharge Planning Assistant may assist in lateral transition to another SNF or transition to a long-term care nursing home when appropriate. The Social Services and Discharge Planning Assistant will collaborate with the interdisciplinary team to identify clinical discharge planning needs and arrangement of community-based services and follow-up care within the community. Additional Tasks Adheres to all facility policies and procedures. Treats all residents and staff with dignity and respect. Promote and protect all residents rights. Reports to Director of Nursing or Administrator any allegations of potential abuse or neglect, or misappropriation of resident property and participates in the investigative process as needed. Complies with standards of business conduct, and state/federal regulations and guidelines. Always follows appropriate safety and hygiene measures to protect residents and themselves. Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Report any retaliation or discrimination to HR or the compliance officer. Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals/equipment in accordance with facility policy. Always follows appropriate safety and hygiene measures. Reports work-related injuries and illnesses immediately to supervisor. Follows established infection control policies and procedures. Maintains confidentiality of protected health information, including verbal, written and electronic communications. As a condition of employment, completes all assigned training. Participates in all life safety and emergency drills and trainings. Fulfill responsibilities as assigned during implementation or activation of the facility s emergency plan. Vierra Communities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements Vierra complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.