FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
×
FIND
PERSONALIZED JOBS

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Become A Client Services Consultant

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Client Services Consultant

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $85,829

    Average Salary

What Does A Client Services Consultant Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

Show More

Show Less

How To Become A Client Services Consultant

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

Show More

Show Less

Do you work as a Client Services Consultant?

Client Services Consultant Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Client Services Consultant Career Paths

Client Services Consultant
Relationship Manager Project Manager General Manager
Account Manager
5 Yearsyrs
Product Manager Sales Manager Office Manager
Administrative Manager
6 Yearsyrs
Product Manager Operations Manager Branch Manager
Assistant Vice President
7 Yearsyrs
Business Analyst Product Manager Marketing Manager
Business Development Manager
9 Yearsyrs
Senior Project Manager Operations Vice President Chief Operating Officer
Chief Executive Officer
9 Yearsyrs
Assistant Vice President Office Manager Account Manager
Client Services Manager
7 Yearsyrs
Management Consultant Business Developer Internet Sales Manager
Customer Relations Manager
5 Yearsyrs
Client Services Manager Information Technology Project Manager Senior Manager
Director Of Human Resources
10 Yearsyrs
Relationship Manager Assistant Vice President Senior Consultant
Information Technology Manager
8 Yearsyrs
Senior Consultant Program Manager Product Manager
Marketing Manager
5 Yearsyrs
Senior Consultant Project Manager Program Manager
Operations Director
9 Yearsyrs
Senior Project Manager Program Director General Manager
President/Chief Executive Officer
11 Yearsyrs
Project Manager Information Technology Project Manager Program Manager
Product Manager
7 Yearsyrs
Program Manager Product Manager Sales Manager
Regional Sales Manager
9 Yearsyrs
Assistant Vice President General Manager Account Executive
Relationship Manager
6 Yearsyrs
Client Services Manager Business Development Manager
Senior Account Manager
7 Yearsyrs
Business Analyst Senior Consultant
Senior Manager
10 Yearsyrs
Project Manager Program Manager
Senior Project Manager
12 Yearsyrs
Program Manager General Manager Account Executive
Territory Manager
7 Yearsyrs
Show More

Do you work as a Client Services Consultant?

Help others decide if this is a good career for them

Average Length of Employment
Service Consultant 2.9 years
Client Associate 2.8 years
Client Liaison 2.6 years
Consultant 2.4 years
Client Specialist 2.3 years
Client Coordinator 2.1 years
Top Employers Before
Consultant 9.2%
Internship 6.3%
Manager 5.1%
Teller 3.6%
Specialist 3.3%
Analyst 3.2%
Supervisor 2.9%
Top Employers After
Consultant 13.7%
Manager 3.7%
Internship 3.3%
Owner 2.8%

Do you work as a Client Services Consultant?

Client Services Consultant Demographics

Gender

Female

51.5%

Male

46.1%

Unknown

2.4%
Ethnicity

White

60.0%

Hispanic or Latino

15.4%

Black or African American

11.0%

Asian

9.9%

Unknown

3.7%
Show More
Foreign Languages Spoken

Spanish

43.1%

French

14.7%

Italian

6.9%

Japanese

5.9%

German

3.9%

Russian

3.9%

Arabic

3.9%

Portuguese

2.9%

Chinese

2.9%

Swedish

2.0%

Hindi

1.0%

Filipino

1.0%

Ukrainian

1.0%

Hebrew

1.0%

Bengali

1.0%

Tagalog

1.0%

Urdu

1.0%

Polish

1.0%

Mandarin

1.0%

Gujarati

1.0%
Show More

Client Services Consultant Education

Schools

University of Phoenix

17.0%

Western Connecticut State University

8.2%

State University of New York Buffalo

5.3%

Georgia State University

5.3%

University of Pittsburgh -

5.3%

New York University

4.7%

University of Georgia

4.7%

Syracuse University

4.1%

Fairleigh Dickinson University

4.1%

University of Iowa

4.1%

American InterContinental University

4.1%

DePaul University

4.1%

University of Missouri - Saint Louis

4.1%

Sacred Heart University

4.1%

University of North Texas

3.5%

Michigan State University

3.5%

Fordham University

3.5%

University of Maryland - College Park

3.5%

University of Nebraska at Omaha

3.5%

Liberty University

3.5%
Show More
Majors

Business

34.0%

Finance

9.2%

Marketing

6.5%

Communication

6.1%

Psychology

4.3%

Management

4.0%

Computer Science

3.7%

Political Science

3.2%

Accounting

3.2%

Human Resources Management

3.1%

Economics

3.0%

Project Management

2.6%

Education

2.5%

Criminal Justice

2.4%

Liberal Arts

2.3%

English

2.2%

Health Care Administration

2.2%

Law

1.9%

Information Systems

1.8%

Sociology

1.8%
Show More
Degrees

Bachelors

48.0%

Masters

22.9%

Other

15.9%

Associate

6.4%

Certificate

3.6%

Doctorate

2.0%

Diploma

0.9%

License

0.4%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

Real Client Services Consultant Salaries

Job Title Company Location Start Date Salary
Senior Client Services Consultant Openlink Financial LLC New York, NY Sep 07, 2014 $126,422
Senior Client Services Consultant Openlink Financial, Inc. Uniondale, NY Nov 28, 2014 $120,000
Implementation Client Services Consultant Cashedge, Inc. Sunnyvale, CA Jul 04, 2011 $116,000 -
$125,000
Client Service Consultant Cisco Systems, Inc. San Jose, CA Jan 09, 2016 $114,878 -
$167,500
Client Service Consultant Cisco Systems, Inc. Santa Clara, CA Jan 09, 2016 $114,878 -
$167,500
Client Services Consultant Open Link Financial Inc. Houston, TX Nov 24, 2009 $112,500
Client Services Consultant Open Link Financial Inc. New York, NY Sep 07, 2011 $103,000
Senior Client Services Consultant Lecorpio, LLC Sandy, UT Jul 25, 2016 $100,000
Client Insights Consultant Information Resources, Inc. Chicago, IL Jan 07, 2015 $100,000
Senior Client Services Consultant Lecorpio, LLC Fremont, CA Jul 01, 2013 $100,000
Senior Client Services Consultant Lecorpio, LLC Sandy, UT Jul 25, 2016 $95,000
Senior Client Services Consultant Lecorpio, LLC Sandy, UT Apr 02, 2016 $95,000
Senior Client Services Consultant Lecorpio, LLC Sandy, UT Jul 25, 2013 $95,000
Client Services Consultant Open Link Financial Inc. New York, NY Sep 18, 2011 $95,000
Client Services Consultant Openlink Financial LLC New York, NY Oct 15, 2014 $90,000
Client Service Consultant Openlink Financial LLC New York, NY Oct 01, 2014 $90,000
Client Services Consultant Openlink Financial LLC New York, NY Oct 01, 2014 $90,000
Client Services Consultant Openlink Financial LLC New York, NY Sep 10, 2014 $87,000
Senior Client Services Consultant Lecorpio, LLC Fremont, CA Jun 25, 2012 $80,000
SR. Client Services Consultant Pro Unlimited Jersey City, NJ Jan 03, 2016 $78,750
Client Services Consultant Pro Unlimited Global Solutions New York, NY Mar 03, 2014 $75,000
Risk Client Services Consultant Hedgemark Risk Analytics, LLC New York, NY Jun 16, 2015 $65,900
Client Service Consultant Information Resources, Inc. Atlanta, GA Aug 13, 2015 $65,104 -
$105,000
Client Services Consultant Open Link Financial Inc. New York, NY Oct 01, 2010 $65,000
Client Services Consultant Openlink Financial LLC New York, NY Sep 16, 2013 $62,830
Client Services Consultant Sungard Ambit LLC Boston, MA Apr 27, 2015 $62,005

No Results

To get more results, try adjusting your search by changing your filters.

Show More

How Would You Rate The Salary Of a Client Services Consultant?

Have you worked as a Client Services Consultant? Help other job seekers by rating your experience as a Client Services Consultant.

Top Skills for A Client Services Consultant

Show More

  1. Financial Advisors
  2. Customer Service
  3. Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Worked with multiple departments to identify issue resolution, and communicated findings to financial advisors.
  • Promoted and cultivated a culture of customer service excellence and satisfaction by designing and applying continuous improvement techniques.
  • Assisted in the implementation phase on different projects involving client on-boarding documentation, data quality management and documentation compliance.
  • Managed client relationships with affluent pension participants across all retirement products and services focusing on growing and retaining assets.
  • Worked with internal technical support, various production departments and additional service hubs as needed to identify a resolution.

How Would You Rate Working As a Client Services Consultant?

Are you working as a Client Services Consultant? Help us rate Client Services Consultant as a Career.

Rank:

Average Salary:

Top 10 Best States for Client Services Consultants

  1. Rhode Island
  2. Massachusetts
  3. Minnesota
  4. New York
  5. District of Columbia
  6. North Dakota
  7. Connecticut
  8. New Jersey
  9. Vermont
  10. Washington
  • (88 jobs)
  • (655 jobs)
  • (455 jobs)
  • (1,014 jobs)
  • (168 jobs)
  • (73 jobs)
  • (221 jobs)
  • (737 jobs)
  • (50 jobs)
  • (449 jobs)

Top Client Services Consultant Employers

Show More

Jobs From Top Client Services Consultant Employers

Client Services Consultant Videos

A Day in the Life of a ReachLocal Client Services Consultant

How To Sell Your Consulting Services

How Do Recruitment Consultants Make Money - How Do We Earn Our Salaries

Related to your recently viewed content