Post job

Client services consultant vs client services executive

The differences between client services consultants and client services executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client services executive has an average salary of $81,221, which is higher than the $66,671 average annual salary of a client services consultant.

The top three skills for a client services consultant include customer service, HR and project management. The most important skills for a client services executive are account management, client service, and customer service.

Client services consultant vs client services executive overview

Client Services ConsultantClient Services Executive
Yearly salary$66,671$81,221
Hourly rate$32.05$39.05
Growth rate-4%6%
Number of jobs258,107143,187
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 65%
Average age4044
Years of experience12-

What does a client services consultant do?

A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.

What does a client services executive do?

A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.

Client services consultant vs client services executive salary

Client services consultants and client services executives have different pay scales, as shown below.

Client Services ConsultantClient Services Executive
Average salary$66,671$81,221
Salary rangeBetween $40,000 And $109,000Between $51,000 And $129,000
Highest paying CityUniondale, NYSeattle, WA
Highest paying stateNew YorkMaryland
Best paying companyControl RisksUST Global
Best paying industryTechnologyFinance

Differences between client services consultant and client services executive education

There are a few differences between a client services consultant and a client services executive in terms of educational background:

Client Services ConsultantClient Services Executive
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common college-Stanford University

Client services consultant vs client services executive demographics

Here are the differences between client services consultants' and client services executives' demographics:

Client Services ConsultantClient Services Executive
Average age4044
Gender ratioMale, 47.9% Female, 52.1%Male, 52.6% Female, 47.4%
Race ratioBlack or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7%Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%
LGBT Percentage7%5%

Differences between client services consultant and client services executive duties and responsibilities

Client services consultant example responsibilities.

  • Manage 100+ clients every 4 weeks and engage in their advertising campaigns using 3 CRM systems.
  • Explain all the necessary features and benefits of owning a BMW to ensure individual sales are achieve.
  • Manage, document and track daily all technical inquiries using Salesforce.com.
  • Work with technical support as needed to effectively troubleshoot, analyze and resolve a client's concern and/or inquiry.
  • Provide guidance and troubleshoot project challenges during fielding.
  • Ensure accurate data integrity with the HRIS system database.
  • Show more

Client services executive example responsibilities.

  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Client services consultant vs client services executive skills

Common client services consultant skills
  • Customer Service, 77%
  • HR, 2%
  • Project Management, 1%
  • Payroll, 1%
  • Client Service, 1%
  • Client Satisfaction, 1%
Common client services executive skills
  • Account Management, 9%
  • Client Service, 7%
  • Customer Service, 7%
  • Project Management, 5%
  • Business Development, 5%
  • Client Relationships, 5%

Browse office and administrative jobs