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Client services director vs director

The differences between client services directors and directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a client services director, becoming a director takes usually requires 4-6 years. Additionally, a client services director has an average salary of $117,337, which is higher than the $113,489 average annual salary of a director.

The top three skills for a client services director include client service, customer service and business development. The most important skills for a director are healthcare, customer service, and oversight.

Client services director vs director overview

Client Services DirectorDirector
Yearly salary$117,337$113,489
Hourly rate$56.41$54.56
Growth rate5%8%
Number of jobs103,218230,711
Job satisfaction-5
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 64%
Average age4640
Years of experience86

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

What does a director do?

Directors work in show business, whether in a film, a television show, or a theatre production. They are responsible for bringing the material to life. They work with the writers to get a clear vision of how the production should look. They lead the production team in planning for the production, identifying filming or rehearsing schedules, casting for roles, and other aspects that need to be decided upon. Directors provide direction to the actors to ensure that the actors understand their role and will be able to effectively convey emotions to the audience. They also manage all other crew members and communicate their expectations clearly so that everyone on the set is working towards one vision.

Client services director vs director salary

Client services directors and directors have different pay scales, as shown below.

Client Services DirectorDirector
Average salary$117,337$113,489
Salary rangeBetween $84,000 And $162,000Between $66,000 And $192,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateNew JerseyNew York
Best paying companyFirst Republic BankMayo Clinic
Best paying industryTechnologyFinance

Differences between client services director and director education

There are a few differences between a client services director and a director in terms of educational background:

Client Services DirectorDirector
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Client services director vs director demographics

Here are the differences between client services directors' and directors' demographics:

Client Services DirectorDirector
Average age4640
Gender ratioMale, 45.1% Female, 54.9%Male, 53.2% Female, 46.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 7.9% Unknown, 5.6% Hispanic or Latino, 14.5% Asian, 6.4% White, 65.5% American Indian and Alaska Native, 0.2%
LGBT Percentage7%14%

Differences between client services director and director duties and responsibilities

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

Director example responsibilities.

  • Manage water metering programs for NYC and national portfolio.
  • Collaborate with the CPA to manage financials and reporting / distribution to physicians.
  • Manage OEM manufacturing partners for making bulk solutions, product fills and final packaging.
  • Lead company's first deep-fill structural project, bring company into EPA compliance, establish effective QA-QC program.
  • Develop company website entirely as well as wrote and manage the SEO and upkeep for overall site maintenance.
  • Manage the company's hotel portfolio operations and assets, including renovation, new build, conversions, and rebranding.
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Client services director vs director skills

Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%
Common director skills
  • Healthcare, 10%
  • Customer Service, 10%
  • Oversight, 7%
  • Project Management, 6%
  • Human Resources, 4%
  • Business Development, 4%

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