Client services director vs director of sales

The differences between client services directors and directors of sales can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client services director and a director of sales. Additionally, a client services director has an average salary of $117,337, which is higher than the $111,068 average annual salary of a director of sales.

The top three skills for a client services director include client service, customer service and business development. The most important skills for a director of sales are sales process, customer service, and customer satisfaction.

Client services director vs director of sales overview

	Client Services Director	Director Of Sales
Yearly salary	$117,337	$111,068
Hourly rate	$56.41	$53.40
Growth rate	5%	5%
Number of jobs	103,218	91,891
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 77%
Average age	46	46
Years of experience	8	8

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

What does a director of sales do?

A sales director is responsible for managing the sales operation of the team, ensuring that members comply with the sales strategies and procedures in meeting sales goals. Sales directors' duties include maintaining consistency of sales targets, providing reports and important updates for sales improvement, managing customers' inquiries and resolving complaints, launching new services to expand product offers, researching the current market trends, and improving sales plans. A sales director must have excellent leadership and decision-making skills to support and acknowledge the team's best efforts.

Client services director vs director of sales salary

Client services directors and directors of sales have different pay scales, as shown below.

	Client Services Director	Director Of Sales
Average salary	$117,337	$111,068
Salary range	Between $84,000 And $162,000	Between $73,000 And $168,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	New Jersey	New York
Best paying company	First Republic Bank	Mayo Clinic
Best paying industry	Technology	Finance

Differences between client services director and director of sales education

There are a few differences between a client services director and a director of sales in terms of educational background:

	Client Services Director	Director Of Sales
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 77%
Most common major	Business	Business
Most common college	University of Southern California	University of Southern California

Client services director vs director of sales demographics

Here are the differences between client services directors' and directors of sales' demographics:

	Client Services Director	Director Of Sales
Average age	46	46
Gender ratio	Male, 45.1% Female, 54.9%	Male, 69.4% Female, 30.6%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	7%

Differences between client services director and director of sales duties and responsibilities

Client services director example responsibilities.

Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.

Director of sales example responsibilities.

Lead the OEM business transformation.
Manage projects & action items for EVP.
Manage during periods of dynamic challenge and change relative to start-up, turnaround and revitalization situations.
Manage relationships with toll manufacturers and logistics providers to exceed cost reduction and inventory turn targets.
Cultivate and manage business relationships with wholesale distributors creating positive impact for newsstand product sell at retail.
Full responsibility for all sales activities for a start-up electronic commerce company managing electronic data flow in the healthcare industry.

Client services director vs director of sales skills

Common client services director skills

Client Service, 11%
Customer Service, 8%
Business Development, 7%
Excellent Interpersonal, 4%
Project Management, 4%
Healthcare, 4%

Common director of sales skills

Sales Process, 7%
Customer Service, 7%
Customer Satisfaction, 6%
Sales Management, 6%
Healthcare, 5%
CRM, 4%

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Client Services Director
Client Services Director vs Director Of Sales

Updated January 8, 2025

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