Client services director vs field director

The differences between client services directors and field directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client services director and a field director. Additionally, a client services director has an average salary of $117,337, which is higher than the $77,037 average annual salary of a field director.

The top three skills for a client services director include client service, customer service and business development. The most important skills for a field director are community outreach, data collection, and direct reports.

Client services director vs field director overview

	Client Services Director	Field Director
Yearly salary	$117,337	$77,037
Hourly rate	$56.41	$37.04
Growth rate	5%	5%
Number of jobs	103,218	65,051
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 77%
Average age	46	46
Years of experience	8	8

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

What does a field director do?

A Field director is l responsible for any candidate's campaign. They possess enough skills to initiate conversation between the candidate and his/her supporters and act as mediators so that all complaints by citizens reach candidates. They also review and accept volunteers to increase campaign manpower and initiate and organize fundraising activities. They also keep track of volunteers for the campaign and maintain a digital presence of the candidate. They are also responsible for managing the budget for the campaign.

Client services director vs field director salary

Client services directors and field directors have different pay scales, as shown below.

	Client Services Director	Field Director
Average salary	$117,337	$77,037
Salary range	Between $84,000 And $162,000	Between $47,000 And $124,000
Highest paying City	San Francisco, CA	San Jose, CA
Highest paying state	New Jersey	New York
Best paying company	First Republic Bank	AbbVie
Best paying industry	Technology	Media

Differences between client services director and field director education

There are a few differences between a client services director and a field director in terms of educational background:

	Client Services Director	Field Director
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 77%
Most common major	Business	Political Science
Most common college	University of Southern California	University of Southern California

Client services director vs field director demographics

Here are the differences between client services directors' and field directors' demographics:

	Client Services Director	Field Director
Average age	46	46
Gender ratio	Male, 45.1% Female, 54.9%	Male, 65.8% Female, 34.2%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	7%

Differences between client services director and field director duties and responsibilities

Client services director example responsibilities.

Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.

Field director example responsibilities.

Manage online and mobile advertising campaigns in DoubleClick DFP ad server across all CBSI own platforms.
Manage monthly PPC budgets efficiently and accurately.
Manage logistics and implementation of an experiential marketing campaign in a mall setting - including on-site management.
Motivate, organize, and align students to implement ministry team objectives.
Initiate strategies to increase donations, and build relationships with potential ministry donors.
Prepare flyers using Photoshop and conduct presentations at local schools to recruit and train volunteers.

Client services director vs field director skills

Common client services director skills

Client Service, 11%
Customer Service, 8%
Business Development, 7%
Excellent Interpersonal, 4%
Project Management, 4%
Healthcare, 4%

Common field director skills

Community Outreach, 14%
Data Collection, 8%
Direct Reports, 6%
Volunteer Recruitment, 5%
Event Planning, 4%
Facebook, 4%

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Client Services Director
Client Services Director vs Field Director

Updated January 8, 2025

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