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The differences between client services directors and national directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client services director and a national director. Additionally, a national director has an average salary of $117,787, which is higher than the $117,337 average annual salary of a client services director.
The top three skills for a client services director include client service, customer service and business development. The most important skills for a national director are project management, customer service, and healthcare.
| Client Services Director | National Director | |
| Yearly salary | $117,337 | $117,787 |
| Hourly rate | $56.41 | $56.63 |
| Growth rate | 5% | 5% |
| Number of jobs | 103,218 | 53,071 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 70% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.
A national director is responsible for designing, developing, and implementing strategic plans for an organization. As the national director, you are expected to oversee the organization's day-to-day operations that include developing business plans and managing departments and staff. Other duties that you perform include evaluating the performance of employees, cultivating good relationships with other decision-makers and leaders, and implementing new strategies to increase profitability. As the national director, you are also responsible for directing and overseeing business development initiatives across the region.
Client services directors and national directors have different pay scales, as shown below.
| Client Services Director | National Director | |
| Average salary | $117,337 | $117,787 |
| Salary range | Between $84,000 And $162,000 | Between $68,000 And $202,000 |
| Highest paying City | San Francisco, CA | Portland, OR |
| Highest paying state | New Jersey | Vermont |
| Best paying company | First Republic Bank | Lewis Brisbois Bisgaard & Smith |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a client services director and a national director in terms of educational background:
| Client Services Director | National Director | |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client services directors' and national directors' demographics:
| Client Services Director | National Director | |
| Average age | 46 | 46 |
| Gender ratio | Male, 45.1% Female, 54.9% | Male, 65.7% Female, 34.3% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |