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Client services director vs national sales director

The differences between client services directors and national sales directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client services director and a national sales director. Additionally, a client services director has an average salary of $117,337, which is higher than the $99,665 average annual salary of a national sales director.

The top three skills for a client services director include client service, customer service and business development. The most important skills for a national sales director are CRM, healthcare, and business development.

Client services director vs national sales director overview

Client Services DirectorNational Sales Director
Yearly salary$117,337$99,665
Hourly rate$56.41$47.92
Growth rate5%5%
Number of jobs103,21899,107
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

What does a national sales director do?

A national sales director is responsible for monitoring the sales targets and performance of the sales force across the country's regions. National sales directors handle the execution and release of goods and services according to market trends and public demands. They strategize on related business opportunities to identify additional resources that would increase the company's revenue and profitability. A national sales director conducts data and statistical analysis to determine pricing techniques, considering the availability of supplies and its market demands.

Client services director vs national sales director salary

Client services directors and national sales directors have different pay scales, as shown below.

Client Services DirectorNational Sales Director
Average salary$117,337$99,665
Salary rangeBetween $84,000 And $162,000Between $73,000 And $135,000
Highest paying CitySan Francisco, CAMountain View, CA
Highest paying stateNew JerseyCalifornia
Best paying companyFirst Republic BankCargill
Best paying industryTechnologyPharmaceutical

Differences between client services director and national sales director education

There are a few differences between a client services director and a national sales director in terms of educational background:

Client Services DirectorNational Sales Director
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client services director vs national sales director demographics

Here are the differences between client services directors' and national sales directors' demographics:

Client Services DirectorNational Sales Director
Average age4646
Gender ratioMale, 45.1% Female, 54.9%Male, 75.9% Female, 24.1%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client services director and national sales director duties and responsibilities

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

National sales director example responsibilities.

  • Manage relationships, POS, and oversee coffee sales for key core accounts H.T.
  • Lead team on product redesign to web-base SaaS infrastructure and generate feature content base on customer need and marketability.
  • Develop key POS material to assist the sales force across the country.
  • Reverse negative relationship with distributors through personal relationship building, changes in sales execution, and implementation of new distributor programs.
  • Follow up with program recap including syndicate research to support effectiveness of program as well as ROI analysis.
  • Partner with vendors to obtain quality merchandise at desirable price points to obtain highest ROI and profit optimization.
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Client services director vs national sales director skills

Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%
Common national sales director skills
  • CRM, 9%
  • Healthcare, 9%
  • Business Development, 5%
  • Product Development, 5%
  • Revenue Growth, 5%
  • Salesforce, 4%

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