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The differences between client services directors and regional directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client services director and a regional director. Additionally, a client services director has an average salary of $117,337, which is higher than the $78,190 average annual salary of a regional director.
The top three skills for a client services director include client service, customer service and business development. The most important skills for a regional director are healthcare, patients, and customer service.
| Client Services Director | Regional Director | |
| Yearly salary | $117,337 | $78,190 |
| Hourly rate | $56.41 | $37.59 |
| Growth rate | 5% | 5% |
| Number of jobs | 103,218 | 73,300 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 66% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.
The primary role of regional directors is to oversee and provide guidance to the managers that report to them. They coordinate with employees to discuss business progress and create strategies to accomplish the company's goals. It is their responsibility to oversee the recruitment and training of staff and implement a marketing strategy to maximize sales and profitability. It is also their responsibility to identify and address staff performance issues and collaborate with department teams on market growth opportunities.
Client services directors and regional directors have different pay scales, as shown below.
| Client Services Director | Regional Director | |
| Average salary | $117,337 | $78,190 |
| Salary range | Between $84,000 And $162,000 | Between $41,000 And $147,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | New Jersey | Connecticut |
| Best paying company | First Republic Bank | Sidley Austin |
| Best paying industry | Technology | Health Care |
There are a few differences between a client services director and a regional director in terms of educational background:
| Client Services Director | Regional Director | |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client services directors' and regional directors' demographics:
| Client Services Director | Regional Director | |
| Average age | 46 | 46 |
| Gender ratio | Male, 45.1% Female, 54.9% | Male, 61.1% Female, 38.9% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |