Cluster Director of Sales
Client services director job in Arlington, VA
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. *****************
Location:
The Westin Arlington Gateway is perfectly located two blocks from the Ballston Metro Station, offering guests the convenience of reaching the nation's Capital in just minutes. See historic monuments and museums, shop trendy Georgetown, slip in a round of golf after your meetings, or enjoy a day in DuPont Circle just a metro ride away. The hotel features 338 modern guestrooms (including 14 suites) with modern amenities.
Overview:
The Cluster Director of Sales & Marketing administers and directs Cluster Group Sales Team, in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. Cluster Director of Group Sales & Marketing executes the group sales strategy of the hotel, to ensure that occupancy, average daily rate and market share goals are achieved. This includes creating and implementing specific account and/or segment-based sales strategies and tactical plan. He/she is also responsible for growing existing accounts and generating new business to ensure that Group Room revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace.
Responsibilities:
The Cluster Director of Group Sales & Marketing administers and directs Cluster Group Sales Team to ensure an aggressive approach to meet budgeted goals and key hotel drivers.
Develop annual marketing plan for Groups and create Quarterly Group Action Plans that ties into the annual marketing plan and market condition for each seller of Cluster Group Sales Team.
Achieve sales solicitation goals, bookings, lead response times and group pace for Cluster Hotels.
Develop new accounts, maintain and grow existing accounts, and implement sales strategies to achieve group revenue goals and maximize profits for the hotel while maintaining guest satisfaction.
Develop and maintain relationships with key clients in order to produce group room & events sales.
Regularly sell hotel rooms through direct client contact.
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues.
Provide Group Production Forecast on Monthly basis
Conduct Group Sales & Catering Team Performance Appraisals according to Highgate Hotel SOP's.
Review meeting planner evaluations as received to ensure that any problems are rectified.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits
Coordinate preparation of the annual revenue budget.
Qualifications:
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Education & Experience:
At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.
Supervisory experience required.
Marriott and Hilton experience a plus.
Must have a driver's license in the applicable state.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Physical requirements:
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Client Executive, Large Group
Remote client services director job
City/State Norfolk, VA Work Shift First (Days) Sentara Health Plansis hiring a Client Executive, Large Group Sales- Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City)!
Status: Full-time,permanent position (40 hours)
Standard working hours: 8am to 5pm EST, M-F
Location: Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City); With travel to 2x a month in 1330 Sentara Park office, plus seasonal client and broker meetings/events
Job responsibilities:
The Client Executive is responsible for retaining profitable business in the Large Group segment (i.e., 151+ eligible employees), using a consultative, strategic sales approach to achieve business objectives on assigned book of business.
Manage complex and extended renewal negotiations for a range of funding arrangements related to an assigned book of business.
Lead the relationship management and strategic development of brokers and consultants representing mutual customers.
Communicate with and present to business strategies and employer level reporting to senior level executives, decision makers and key influencers.
Manage an internal team through day-to-day service and operations as well as annual workflow processes.
Coach and evaluate team performance.
Assist with enrollment meetings, support health fairs and participate in market events representing Sentara Health Plan in a positive and professional manner.
Support strategic profitable growth objectives to include EAP, Clinical and Employer Solutions.
Education:
Bachelor's degree and 2 years related experience required or HS grad and 8 years related experience.
Certification/Licensure:
Must obtain a Life and Health Insurance License within 90 days of hire.
Driver's License - Other/National
Experience:
Related experience includes sales or client services, health insurance industry experience required .
Group Insurance Large Group (151+ eligible employees) experience preferred
Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.
Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
To apply, please go to ********************** and use the following as your Keyword Search: JR-90615
#LI-PM1
#Indeed
Talroo - Health Plan
Keywords: Sales, Large Group, Commercial, Broker, Health Plan, Healthcare, MCO, Managed Care, L-HIL or L-LIFEHI, Remote, South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City)
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Client Engagement Executive - Remote
Remote client services director job
At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.
Overview of the role:
The Client Engagement Executive position focuses on generating new business opportunities through relationship development with leads and clients. This role combines proactive sales strategies with client relationship management to convert prospects into clients with expectations for travel and client interactions.
Key responsibilities:
- Responding quickly and efficiently to a high volume of inbound leads.
- Proactively seeking new sales opportunities through cold calling, emails, networking and social media.
- Effectively presenting our company to potential clients through remote and in-person meetings.
- Creating frequent reviews and reports with sales and financial data.
- Negotiating and closing deals with new and existing clients.
Requirements:
- B2B Sales Experience: Minimum of 5 years B2B Field sales experience targeting US clientele.
- Proven Performance: Demonstrated results of closing deals and developing long-term client relationships.
- Business Development: Experience hunting new clients, cold calling and closing deals.
- Marketing Knowledge: Thorough understanding of marketing and negotiating techniques.
- Location: Must be based in San Francisco or New York.
- Additional skills preferred:
- Industry Experience: Experience selling staff augmentation services (on-site or off-shore).
- Technical Knowledge: Understanding of SDLC terminology, processes and roles.
- Market Familiarity: Experience in software development outsourcing industry.
- Regional Expertise: Experience with LATAM software outsourcing.
- Leadership: Recent, relevant Sales Team management experience.
What to expect from us:
- Home Office Setup: Complete hardware provision for your workspace.
- Flexible Hours: Design your own work schedule for optimal work-life balance.
- Paid Leave: PTO, parental leave, and other special leaves.
- Competitive Compensation: Payment well above market average.
- Healthcare Benefits: Vision and Dental coverage.
- Insurance Coverage: Life Insurance and 401K Plan.
- Operational Support: Strong sales operations and travel & events coordination teams.
- Growth Opportunities: Develop at the speed of your learning curve.
- Dynamic Work Culture: Diverse and multicultural environment.
- Innovation-Driven Environment: Support and resources for professional growth.
If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, do not hesitate to apply!
Key Account Director (Oncology)
Client services director job in Washington, DC
About the Company:
Celltrion USA is Celltrion's U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion's unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.
Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
POSITION SUMMARY
Reporting to the Area Director, the Key Account Director- Sales (KAD) Oncology is responsible for identifying, developing, and executing business strategic plans in launching and selling products of Celltrion USA, Inc. (“Company). Other responsibility includes analysis of sales data to identify opportunities for business growth in assigned territory- Washington, DC - Virginia.
KEY ROLES AND RESPONSIBILITIES
Develop account strategy and plans to deliver sales results
Identify opportunities and strategies to improve the positioning of Celltrion USA products at a local level
Engage HCPs in dialogue about approved indications, product efficacy/safety profiles, and treatment protocols to support on-label prescribing for appropriate patients
Establish and maintain ongoing, long-term collaborative relationships with stakeholders
Deliver plans and achieve sales goals on budget
Ability to travel 50%+ of the time
WORK EXPERIENCE
Minimum of 10 years of experience in Pharma-Commercial, pre-launch launch, and post-launch of products
QUALIFICATIONS
Extensive knowledge and experience in biologics, biosimilars, and the full life cycle of product launch and post-launch.
Solid business acumen.
Both a team player and individual contributor.
Demonstrated excellent interpersonal, written, verbal, and visual communication and presentation skills.
Ability to handle multiple tasks and prioritize accordingly by directing the team effectively.
EDUCATION
Bachelor's Degree required in business or related field; advanced degrees, MBA, MS in business or related field is a plus.
Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
#LI-DD
Customer Success Manager
Remote client services director job
Job Title: Remote Customer Success Manager
Hourly Pay: $5900 - $6800/month
We are seeking a passionate and proactive Customer Success Manager to join our remote team. In this role, you will help ensure that customers achieve their goals using our products and services while nurturing long-term relationships. If you enjoy working closely with clients, improving retention, and driving success, this is the ideal opportunity for you!
Job Responsibilities:
Onboard new clients and guide them to maximize the value of our products
Address specific client needs by explaining product features and benefits
Monitor customer health and proactively reach out to ensure ongoing success
Develop and implement strategies to improve customer retention and growth
Collaborate with product and support teams to resolve any customer issues
Analyze customer feedback and trends to drive improvements in service offerings
Qualifications:
Strong communication and relationship-building skills
Prior experience in customer success, account management, or support roles
Ability to analyze data to identify trends and resolve customer pain points
Comfortable using CRM software and customer management tools
Self-motivated with the ability to work independently in a remote environment
Reliable high-speed internet and a quiet, dedicated workspace
Perks & Benefits:
100% work from home flexibility
Competitive hourly pay: $34 - $39
Paid training and continuous professional development
Opportunities for career advancement in customer success or leadership roles
Flexible hours with options for weekend or evening shifts
Supportive team culture with open communication
Senior Director of Sales (Senior Living Community)
Client services director job in Chevy Chase, MD
Discover Your Purpose with Us at Discovery Village Chevy Chase!
As Senior Director of Sales, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Join a strategic, team-oriented, and results-driven environment where leadership, collaboration, and performance go hand in hand. This opportunity offers the chance to make an immediate impact during a management company transition effective November 4th, bringingfresh energy and strong growth potential to the community.
A multi-million-dollar renovation and refresh is underway, creating exciting sales momentum and a distinctive market advantage. This upscale senior living community is located in a highly desirable area of Chevy Chase, Maryland and backed by a strong capital partner, providing the corporate support and resources needed to achieve lasting success.
Your Role:
As the Senior Director of Sales, your role includes leading sales operations and strategy to achieve occupancy and revenue goals. You'll provide coaching and direction to the community's sales team, analyze performance, and drive a consistent, customer-focused sales process that delivers exceptional experiences for residents and families.
Position Highlights:
Status: Full Time
Schedule: Typically 9:00 a.m.-6:00 p.m., with weekend work required to support tours, events, and closing activities.
Location: Chevy Chase, MD with local travel as required
Rate of Pay: $110,000 - $160,000 base/commission + uncapped commissions and bonus potential
What You'll Do:
Provide leadership, coaching, and accountability to the community sales team (Directors of Sales, Sales Associates)
Execute and ensure compliance with the company's Sales Playbook and sales systems
Achieve community sales targets through oversight of inquiries, tours, conversions, and move-ins
Analyze competitive market conditions and develop tactical strategies to maintain a competitive edge
Build and maintain referral networks, conduct outreach, and represent the community at professional events
Partner with the Executive Director and Regional Sales Leaders on sales strategy, pricing, and tactical plans
Evaluate sales performance weekly, coach sales associates, and drive CRM data integrity and reporting
Collaborate with executive and regional leadership on competitive analysis, revenue optimization, and NOI contribution
Oversee the move-in process, ensuring a smooth transition for residents and families
Track KPIs, prepare forecasts, and present performance updates to leadership
Represent the Sales Department as part of the executive leadership team
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field
Minimum 3 years of experience in senior living sales/marketing desired with at least 2 years in a leadership role
Proven success in achieving occupancy and revenue targets
Strong supervisory and coaching skills with ability to manage multiple sales team members
Excellent communication, presentation, and relationship-building skills
Proficiency with Microsoft Office and CRM systems
Strong analytical ability with experience in competitive market analysis
Local travel as required
Why Join Us?
Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions
Thrive in a purpose-driven environment that puts residents first
Join a collaborative, supportive leadership team that values your voice
Build meaningful connections and create lasting impact for residents and their loved ones
Benefits You'll Enjoy:
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms
Employee Assistance Program
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Director of Sales (Senior Living)
Client services director job in Frederick, MD
Discover Your Purpose with Us at Seaton Frederick!
As Director of Sales, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role:
As the Director of Sales, your role includes leading all community sales efforts to achieve occupancy and revenue goals through relationship-building, outreach, and strategic engagement. You'll connect with prospective residents and families, develop referral networks, and collaborate with the leadership team to deliver an exceptional, resident-centered sales experience while driving business growth.
Position Highlights:
Status: Full Time
Schedule: Monday-Friday; Manager-on-Duty weekends rotating with Director team; some weekends & holidays
Location: 2100 Whittier Drive, Frederick, MD 21702
Rate of Pay: $60,000-$65,000 base salary + commission
Why You'll Love This Community:
Seaton Frederick offers a close-knit, family-style culture with a clean, well-established environment and a strong local reputation. You'll partner with a supportive leadership team, balance on-site engagement with meaningful external business development, and directly impact occupancy growth while helping families discover a trusted senior living option in Frederick.
What You'll Do:
Execute all facets of the company's Sales Playbook, including discovery, tours, follow-up, objections, and closing
Achieve monthly and quarterly move-in and revenue goals by advancing leads through the sales process
Build, nurture, and maintain referral networks through external outreach, presentations, and business development
Manage inquiries from all lead sources, providing timely responses and professional follow-up
Conduct personalized tours and discovery meetings to connect with prospective residents and families
Maintain accurate CRM data to track leads, activity, and conversion metrics
Plan and execute community marketing initiatives and sales events to drive qualified leads
Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies
Partner with the Executive Director and Regional Sales Leadership to align on marketing, revenue goals, and promotional strategies
Collaborate with clinical and operations teams to ensure smooth and positive move-in experiences for residents and families
Prepare and present sales reports, monitor KPIs, and evaluate performance metrics to ensure achievement of occupancy targets
Represent the community with professionalism, integrity, and compassion in all interactions
Qualifications:
Bachelor's degree in Marketing, Business, Public Relations, or related field preferred
Minimum 2 years of sales and marketing experience, preferably in senior living, healthcare, or a related industry
Proven record of achieving sales targets and occupancy goals
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience using CRM systems to manage leads and track performance
Strong communication, presentation, and relationship-building skills
Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
Professional, compassionate approach with a resident- and family-first mindset
Willingness to work onsite, conduct tours, and attend community and networking events (local travel required)
Insert if applicable: Participation in rotating on-call schedule or Manager on Duty (MOD) responsibilities required
Why Join Us?
Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions
Thrive in a purpose-driven environment that puts residents first
Join a collaborative, supportive leadership team that values your voice
Build meaningful connections and create lasting impact for residents and their loved ones
Benefits You'll Enjoy:
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms
Employee Assistance Program
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Enterprise Client Executive
Remote client services director job
Interested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you.
Level Access helps companies design and enhance their IT systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA) modern web sites and applications must be accessible to people with disabilities or face legal liability. Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. With over 1000 public and private sector customers, Level Access is the leader in the growing field of accessible IT solutions. Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry's first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG.
Role Overview:
We are seeking a seasoned Enterprise Client Executive to drive growth and success across our largest enterprise accounts and high-potential prospects. This role encompasses the full customer lifecycle, from prospecting to new logo win to renewal, with a focus on expanding relationships and revenue within large US corporations and their subsidiaries.
As an Enterprise Client Executive, you will own a Recurring Book of Business metric and an Incremental New Business metric, contributing to the acquisition, growth, and retention of our most strategic clients. You'll work in close partnership with cross-functional teams, including Solutions Engineers, Customer Success Managers, Professional Services Delivery Consultants, Sales Development Representatives and Field Marketing.
Key Responsibilities:
Territory Management: Manage a portfolio of strategic enterprise accounts and high-potential prospects. Develop account strategies to maximize growth and renewal opportunities.
Customer Lifecycle Management: Own the full lifecycle of the customer journey, including:
Prospecting and pipeline development
Opportunity management and qualification
Pitch and proposal development
Closing new business opportunities
Seamless handoff to onboarding and enablement teams
Managing the renewal process to ensure high retention rates
Collaboration: Partner with internal teams, such as Solutions Engineers, Customer Success, and Marketing, to deliver tailored solutions that drive customer outcomes.
Relationship Building: Cultivate strong relationships with key stakeholders across client organizations, including C-suite executives.
Market Expertise: Stay informed about industry trends, competitive landscape, and customer challenges to position our solutions effectively.
Performance: Consistently achieve or exceed sales targets for recurring revenue and incremental growth.
Opportunity Hygiene: Ensure CRM systems are up-to-date with accurate opportunity records, enabling effective forecasting and visibility into pipeline health.
Qualifications:
Experience: 5+ years of successful experience selling recurring software and professional services to enterprise clients.
Track Record: Demonstrated proficiency in achieving and exceeding quotas or annual sales plans. History of managing on-time renewals or driving improvements in net revenue retention. Proven success in developing and executing account strategies that result in measurable growth.
Strategic Sales: Expertise in managing large accounts, including cross-sell/upsell and renewal strategies.
Collaboration: Proven ability to work cross-functionally with diverse teams.
Communication: Excellent written and verbal communication skills, with the ability to present complex solutions effectively.
Self-motivation: Strong ability to work independently, prioritize effectively, and manage multiple initiatives in a fast-paced environment.
Tools: Proficiency in CRM systems and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator).
Travel expectation: Availability to travel up to 50%. Likely 30% in practice, but plan to spend time with customers and partner in person over time.
Preferred Qualifications:
Experience working with multinational corporations or organizations with complex subsidiary structures.
Familiarity with marketing technology and/or digital experience software. Selling into the office of Chief Marketing Officer, Digital Experience Officer and/or Dev Ops teams.
Application Process
This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.
Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserve
Auto-ApplyClient Development Executive (CDE) - Paragon / Remote U.S.
Remote client services director job
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon , Altera TouchWorks , Altera Opal, STAR™, HealthQuest™ and db Motion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
***CLIENT DEVELOPMENT EXECUTIVE - PARAGON***
Paragon | Altera Digital Health (alterahealth.com)
New Business Sales Focus
Remote U.S. Role
ABOUT THE ROLE
We are seeking a driven and experienced Client Development Executive (CDE) to join our team. In this results-oriented sales role, you'll be responsible for prospecting to identify high-value opportunities, researching industry trends to stay ahead of the curve, and diligently qualifying prospects to determine the best approach (phone calls, meetings, etc.) for complex sales. You'll become a trusted advisor, managing multiple deals and guiding C-suite executives on optimizing hospital operations with our solutions. The CDE is responsible for the overall value and long-term success of the Altera client relationship, including strategic planning, tactical execution, and issue resolution. Success in these areas will drive client retention, market share, and profitability. This specific role will primarily cover the Western U.S., including the Pacific and Mountain regions, as well as Texas, and will have a minimum of 12 current accounts.
KEY RESPONSIBILITIES
Drive New Business Growth:
Prospect and research to identify and qualify net-new Paragon opportunities and identify upsell/cross-sell opportunities within existing accounts. This role is a 60% hunter/ 40% farmer position.
Develop and nurture relationships with key decision-makers, understanding their needs and pain points.
Create compelling sales presentations and proposals that showcase the value proposition of Altera Paragon.
Negotiate and close deals to achieve annual sales quotas.
Manage and Grow Your Pipeline:
Proactively manage your sales pipeline, ensuring consistent deal flow and progression.
Demonstrate the ability to handle complex sales cycles, navigating multi-stakeholder decision-making processes.
Serve as a Trusted Advisor:
Develop a deep understanding of your clients' hospital operations and challenges to provide strategic guidance to C-suite executives.
Position yourself as a trusted advisor, exceeding expectations and fostering long-term client relationships.
QUALIFICATIONS
Bachelor's degree in business or a related field, or equivalent years of experience
10+ years of experience in healthcare IT sales, with a proven track record of success in net-new sales
Strong knowledge of the healthcare IT industry, specifically hospitals or large physician practice groups
Experienced in net-new sales of complex healthcare IT solutions to C-level executives
Excellent communication, presentation, and negotiation skills
Ability to work independently and as part of a team
Proficient in Salesforce.com
TRAVEL
70% overnight travel required
WORK LOCATION
Remote U.S.-based role. Candidates must live near a major airport.
COMPENSATION
Compensation for this role includes a base (range $90,000 - $110,000) plus an uncapped commission. At plan, total compensation is likely $150,000 - $200,000.
Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Salary Range$90,000-$110,000 USD
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:
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Auto-ApplyClient Success Executive
Remote client services director job
Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.
Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.
Why is Arine a Great Place to Work?:
Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.
Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.
Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.
The Role:
This position offers the opportunity to work with a collaborative team that is at the heart of where Arine has impact - with our clients and their members. You will have the opportunity to engage cross-functionally with both our clients and internal teams, as well as grow with our client success team as it evolves to enable the next phase of Arine's rapid growth. Arine is saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
Are You a Good Fit?
Arine is seeking a mid-level Client Success Director to build and grow relationships with our clients. This role is responsible for establishing meaningful relationships with Arine clients, ecosystem partners, and other key stakeholders. You will be accountable for all aspects of client management including deployment and ongoing client support in service of client goal attainment - improving outcomes and reducing cost. You are a good fit if you excel in strategic thinking, active project management, clear internal and external communication, and the ability to drive results for our clients. As a client-facing leader, you will be responsible for developing and executing the strategy required for Arine to deliver on our client's goals and objectives.
Arine's “People First” guiding principle of doing the right thing is infused in everything we do and forms the basis for how we engage our clients and transform them into partners. Our team's goal is 100% referenceable clients - period. How we do it:
Be the easy button - remove barriers, don't create them
Innovate - transforming today's lessons and challenges into tomorrow's solutions
Improve lives - our impact will leave people better off
Collaborate - find innovative ways to share knowledge and success
Exceed expectations - over-delivering is our standard
What You'll be Doing:
Serve as the primary point of contact for clients, overseeing all business aspects of the client life cycle from implementation through maintenance
Create and oversee client-specific and organizational KPIs and operational metrics to ensure the quality of deliverables meets or exceeds client expectations and understand internal engagement and activity metrics underpinning that performance
Build deep knowledge of each client's needs and goals, match those needs using Arine's platform and identify areas where additional capabilities could be deployed
Represent the voice of the client and collaborate with the Product, Engineering and Delivery teams to monitor opportunities for new products and features as Arine grows its customer base
Generate and document use cases, case studies, white papers, and other client success examples to build Arine brand awareness in conjunction with the marketing team
Coordinate with cross-functional Arine teams and contribute to dynamic mission and vision creation, identification and attainment of strategic goals, and act as a change agent in successfully supporting Arine's vision to be a world leader in medication optimization
Who You Are and What You Bring:
5+ years of experience in account management, client success, consulting, or other client-facing leadership role with a track record of execution, innovation, and passion for growth in the healthcare industry; health plan experience highly desirable
Excellent written and verbal communication skills; ability to articulate client needs and to translate complex concepts into digestible and understandable messaging required
Ability to lead a team to successfully drive a project to completion from strategy development through planning, execution and closure. Strong knowledge of and ability to set the strategic path and execute integrated project management processes
Undergraduate degree required; Masters or commensurate experience preferred; strong preference for Healthcare or Pharmacy education / training in addition to strong business acumen: pharmacist, nurse, or other experience preferred
Strong knowledge of medication therapy management, CMS quality measures, comprehensive medication management and optimization strategies highly desirable
Computer Skills: To perform this job successfully, an individual should have expertise in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Familiarity with project management software such as JIRA, and CRM platforms (HubSpot) highly desired
Bonus points for Doctor of Pharmacy (PharmD) degree
Travel and Other Information:
Travel up to 30%
Remote Work Requirements:
An established private work area that ensures information privacy
A stable high-speed internet connection for remote work
This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings
Perks:
Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.
The posted range represents the expected base salary range for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base salary range for this position is: $160,000-190,000/year.
Job Requirements:
Ability to pass a background check
Must live in and be eligible to work in the United States
Information Security Roles and Responsibilities:
All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.
Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.
Check our website at
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. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry!
Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam.
Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.
Auto-ApplyPA-RM-Q4-R001 Principal Client Relationship Executive
Remote client services director job
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Principal Client Relationship Executive
Location: New York, NY | Hybrid or Remote
Get To Know The Team:
As a Principal Client Relationship Executive within US Global and Investor Distributions Solutions, you will build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers for an assigned group of customer accounts with our US mutual funds, Brokerage, and or retirement client population. In this role, you will identify, develop and create demand for the organization's products and services by raising their profile with customers. Ideally, you will expand and grow the relationships by increasing product and service offerings as well as conducting regular status and strategy meetings with the customer's senior management to understand their needs in order to link them to the organization's product/service strategies. You will do this by working with a highly confident team dedicated to providing exceptional support to our clients and prospects.
Why You Will Love It Here!
Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Accountable for strategic client relationship management, client account planning, managing client expectations, developing client solutions, and ensuring that the work performed meets or exceeds contract and service level obligations.
Negotiate contracts and schedules on behalf of SS&C and grow the revenue attained across their client portfolio.
Facilitate teams assembled to address a client's business need and ensure that the recommended solutions are successfully implemented.
Meet with executives and upper management at client organizations to understand the client's business strategies and share this information with key executives in our organization.
Collaborate with clients to identify areas to improve a client's business or introduce an SS&C solution that aligns with and improves the client's ability to achieve their strategic objectives.
Coordinate with Corporate FP&A team to provide analytical support and explanations for quarterly results, budgets, and forecasts.
Develop and deliver complex business presentations to senior leadership internally and externally.
Proactively participate in modeling and due diligence in support of business strategy, partnerships, and acquisitions.
Partner with the business in any pricing or product design changes and/or decisions.
Manage designated client strategic partner relationships with SS&C.
Partner with sales and marketing leadership to align on strategies, renewal forecasting, coverage plans, and account risk and opportunities.
What You Will Bring:
Proven track record in client relationship management, service delivery and/or sales of technology products and services.
Comprehensive and current knowledge of financial industry trends.
Superior knowledge of products, services, functions and principles in the Financial Services field, including but not limited to mutual funds, retirement, asset management, alternatives, brokerage, and customer service.
Superior negotiation and presentation skills in both internal and external settings at the senior executive level.
Masterful organizational, communication, and leadership skills, demonstrated by previous professional success.
Strong contract management and negotiation skills with a high close rate.
Ability to foster and develop partnerships across the enterprise.
Ability to network, partner, and influence leaders in various parts of the organization to move the business forward.
Ability to manage multiple high priority items at one time.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ************************
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Auto-ApplyAssociate Client Executive
Remote client services director job
Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market. We help industry-leading companies create and maintain operating cultures and work environments that optimize safety, promote sustainability, and foster collaboration across a broad spectrum of internal and external stakeholders. What separates Veriforce from the rest is our people. We hire highly-intelligent, growth-minded individuals that team well and continuously look for new, better ways of solving business challenges.
Are you a driven, client-focused sales professional looking to grow your career in a high-impact industry? Veriforce is seeking a motivated and results-oriented Sales Executive to join our expanding sales team. This role is a unique opportunity to contribute to our revenue growth by identifying and cultivating new business opportunities, initiating meetings with prospective clients, and building strong, lasting relationships with the downstream, chemical, and petrochemical industries.
As an Associate Client Executive, you'll work directly with senior Account Executives and cross-functional teams to help clients meet their safety and compliance goals. This is a client-facing, consultative sales role ideal for someone with 1-2 years of B2B sales experience who's eager to grow in outside sales and thrives in a fast-paced, dynamic environment. Priority will be given to candidates with experience selling in the utilities industry.
What You'll Do
Generate new business opportunities through outbound outreach, social media, industry events, and personal networks
Collaborate with senior Account Executives to develop tailored solutions for each client
Attend trade shows and industry events to build relationships and stay informed on market trends
Maintain expert-level knowledge of Veriforce's safety and compliance solutions
Accurately manage sales pipelines, forecasts, and activities in Salesforce CRM
Consistently meet or exceed assigned sales targets and KPIs
Deliver exceptional customer experience from first contact through deal close
Learn client business models and identify opportunities to deliver value
Travel regionally for client meetings, site visits, and events
What We're Looking For
Bachelor's degree in Business, Sales, Marketing, Communications, or a related field (preferred)
1-2 years of B2B sales experience, ideally in energy, utilities, telecom, or industrial sectors
Proven ability to achieve or surpass sales goals
Excellent communication and relationship-building skills, with confidence engaging executive stakeholders
Strong skills in prospecting, consultative selling, and deal-closing
Proficiency with Salesforce or similar CRM platforms
Highly motivated, organized, and proactive self-starter
Here are just a few of the great reasons you should join our team!
We are mission-focused and mission-driven to help bring worker home safe every Our training products and compliance platform help keep workers safe.
Work with a global team! We have colleagues and customers across North America and overseas.
Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to
Veriforce provides
100% paid employee medical and dental insurance
Monthly contributions to Health Savings Accounts
A 401(k) match that is immediately fully vested
Outstanding time off benefits
Paid time off for volunteer activities
Remote work
All job offers will be contingent on successful completion of a drug screen and background check.
Auto-ApplyExecutive, Strategic Clients (Raleigh/Durham, NC)
Remote client services director job
SummaryAs the Account Executive, Strategic Clients, you will own and drive the sales strategy for the GE HealthCare portfolio, which includes key strategic accounts. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Responsibilities:
Cultivate and maintain strong relationships with healthcare stakeholders within hospitals and other assigned accounts to identify qualified leads, grow market share and increase revenue, and reduce customer attrition.
Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales.
Leverage knowledge of customers' strategic goals, market position, and budget to develop offerings that deliver greater value to the customer, driving funnel growth for the region.
Demonstrate expertise in customers' installed base and develop technology & capital plans that map with their annual budget process.
Lead the account community team and orchestrate deals and long-term plans that align with a mutually beneficial strategy that contributes to increased market share, revenue, and profitability.
Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel.
Qualifications:
Bachelor's degree and a minimum of 5+ years of experience in any combination of medical sales, healthcare marketing, clinical/technical expertise, clinical technology leadership in or hospital administration in imaging OR 8+ years of experience in any combination of medical sales
Demonstrated experience presenting complex information both verbally and written to decision makers at the C-Suite Level
Must live in the territory and be willing to travel within the territory (Raleigh or Durham, NC)
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We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes
Auto-ApplyClient Executive, Employee Benefits
Remote client services director job
To be considered for this role, you must reside in the Seattle, WA metropolitan area.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: This position will initially be remote then will transition to hybrid working in our Seattle office.
This position serves as the primary service contact for the client and acts as the liaison with the carriers and vendors. Primarily responsible for open enrollment coordination. Works closely with account team to ensure client expectations are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Complete and present strategic business plans to clients.
Ensure that all service commitments are met.
Oversee the production, delivery and accuracy of contracts, benefit summaries
Communicate to employees and/or administrators about their plan benefits
Evaluate bid results and determine recommendations for clients
Review renewal actions and discuss/negotiate with carriers
Resolve client billing, claims and eligibility issues.
Coordinate client open enrollment.
Responsible for new case installation.
Coordinate training sessions for clients with carriers and vendors.
Work with the underwriting team on all marketing analysis and client presentations.
Document all client activity in corporate database.
Other duties as assigned.
COMPETENCIES:
QUALITY OF WORK - Work is accurate, thorough and neat. Is attentive to details and demonstrates effective organizational skills.
PRODUCTIVITY - Able to effectively handle the volume of work required for the position without sacrificing accuracy or timeliness. Efficiently manages multiple tasks and priorities.
RELIABILITY - Consistently meets deadlines, follows-up to ensure tasks are thoroughly completed and can be counted on to meet commitments.
CONTINUOUS IMPROVEMENT - Understands what needs to be accomplished and seeks opportunities to improve own or departmental work processes and to better utilize technology.
INITIATIVE - Identifies new and/or additional tasks and duties. Is able to work independently, prioritize, and takes ownership. Knows when to ask questions and request help.
INTERPERSONAL RELATIONSHIPS - Develops and maintains strong, supportive relationships both internally and externally. Is cooperative, professional and positive in all interactions.
COMMUNICATION SKILLS - Communicates clearly and accurately using written, verbal and electronic methods.
ADAPTABILITY/FLEXIBILITY - Effectively handles changes and/or interruptions and demonstrates a willingness to adapt to new situations, priorities and tasks. Able to adjust approaches to reach a desired outcome.
BALANCE - Effectively manages personal feelings and emotions, especially in situations involving crises or conflicts. Functions in a controlled manner when under stress.
ATTITUDE - Exhibits an attitude which is positive, open to new ideas, and committed to achieving the desired results.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED:
WA Life and Health License.
3+ years' experience in employee benefits industry.
Proficient in Microsoft Office programs.
This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.
PREFERRED:
Four-year college degree.
COMPENSATION:
The national average salary for this role is $125,000.00 - $135,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Quarterly employee recognition program for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women's Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We're in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
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Auto-ApplyClient Executive, DOD
Client services director job in Fulton, MD
Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.
The Role
As a Client Executive, you will As a Client Executive focused on the Department of Defense (DOD), you will be responsible for driving strategic sales initiatives, building strong client relationships within the DOD ecosystem, and delivering IT solutions that meet mission-critical needs. This is a player-coach role that requires both individual sales execution and the ability to grow and potentially lead a high-performing team of account managers as the business scales. Success in this role requires a deep understanding of government procurement processes, federal IT priorities, and the ability to translate complex business requirements into technical solutions.
What Makes a Successful DOD Client Executive:
Proven ability to quickly build trust with federal clients and understand their mission needs. Strong collaboration skills, with the ability to work cross-functionally and communicate effectively across all levels of an organization. Ability to deliver results under pressure, manage complex sales cycles, and overcome procurement and organizational hurdles. Proven track record of meeting and exceeding sales targets through a strong network and disciplined sales execution.
Travel Requirements:
In this role you will be expected to travel up to 25%. It will be based in DC, Maryland or Virginia
Job Responsibilities:
Sales Execution:
* Execute a targeted sales strategy to identify, qualify, and win opportunities within assigned DOD accounts.
* Develop new business through multiple marketing and sales techniques including but not limited to in-person meetings, and strategic engagement with OEMs, partners, and system integrators.
* Build and maintain a strong understanding of customer missions, procurement cycles, and funding timelines.
* Consistently meet or exceed annual revenue and gross margin targets.
* Partner closely with inside sales teams to drive revenue growth and maintain high customer satisfaction.
* Ensure accurate forecasting and pipeline development through CRM tools and internal systems.
* Prepare and deliver high-quality proposals, presentations, and sales documentation aligned to customer requirements.
Leadership, Team Development, and Go-to-Market Strategy:
* Operate in a player-coach capacity, driving individual sales while helping to build and scale a high-performing DOD-focused account team from the ground up.
* Play a key role in shaping the federal go-to-market strategy by identifying gaps in coverage, aligning talent to opportunity, and defining the structure needed to support long-term growth.
* Recruit, onboard, and mentor new account managers as the business expands, fostering a culture of accountability, collaboration, and mission-driven execution.
* Provide day-to-day leadership and coaching to developing team members, supporting pipeline development, account planning, and sales execution excellence.
* Collaborate with internal stakeholders to align sales strategy with solution development, marketing, and partner engagement efforts.
* Act as a trusted advisor and field strategist, helping to position the team for success in complex government sales environments while ensuring alignment to customer priorities and procurement cycles.
Account Management:
* Own the full sales lifecycle for assigned DOD accounts, from prospecting to order fulfillment and post-sale engagement.
* Maintain up-to-date customer records, forecasts, and activity tracking in CRM platforms.
* Work collaboratively with inside sales, engineering, and operations teams to ensure accurate quoting, solution scoping, and delivery.
* Drive timely resolution of past-due invoices in partnership with finance and operations.
* Build and nurture multi-level relationships with key decision-makers, influencers, and stakeholders across customer organizations.
* Understand each client's organizational structure, mission priorities, and unique technology requirements.
Strategic Planning and Client Development:
* Conduct strategic account analysis and territory heat mapping to identify high-impact opportunities.
* Create and execute comprehensive account and territory business plans to accelerate growth.
* Participate in account planning sessions with OEM and manufacturer partner teams.
* Deliver formal Quarterly Business Reviews (QBRs) to sales leadership focusing on performance metrics, key wins, pipeline health, and development goals.
* Collaborate with internal teams and external partners to uncover new business opportunities and promote solution adoption.
* Maintain and grow vendor partnerships to maximize joint selling efforts and solution alignment.
* Leverage pipeline management and forecasting best practices to ensure consistent sales performance.
Required Skills:
* Bachelor's degree or equivalent experience, with military experience highly valued.
* 10 or more years of outside sales experience in IT solutions, including infrastructure, cloud, cybersecurity, managed services, or professional services.
* Experience working with DOD or federal civilian agencies, with knowledge of federal procurement processes such as FAR, DFARS, GWACs, and IDIQs.
* Familiarity with advanced technologies and vendor ecosystems, including Cisco, Arista, Dell/EMC, Palo Alto, AWS, Azure, HP, Citrix, and others.
* Strong written and verbal communication skills, with the ability to articulate technical value propositions to both technical and non-technical government audiences.
Ready to innovate? Let's redefine what's next-together.
About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ****************
* Applications will be accepted on a rolling basis.
Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
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Client Development Executive (Cox Business)
Remote client services director job
Company Cox Communications, Inc. Job Family Group Sales Job Profile Client Development Executive - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 25% of the time Work Shift Day Compensation
Compensation includes a base salary of $62,700.00 - $94,100.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,360.00.
Job Description
Sales is about connecting with people - but there's a lot of strategy behind turning a cold call into a successful deal. We're looking for someone with the right skills and track record to help us grow.
We're looking for a tech-savvy Client Development Executive to join our team at Cox Business. In this role, you'll help new and existing clients transform the way they do business with our cutting-edge solutions, from internet and networking solutions to next-gen cloud and connected technologies. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands. You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Here's how you'll make it happen:
* Identifying new prospects in your assigned territory.
* Researching prospects' businesses to prepare for sales calls.
* Developing and maintaining sales growth plans for each account in your territory.
* Communicating with prospective customers to explore mutually beneficial objectives.
* Meeting with prospective customers to assess business technology needs.
* Collaborating with internal sales support and service delivery teams to meet customers' needs.
* Making face-to-face or virtual sales presentations to decision makers.
* Negotiating pricing, products and promotions with new customers.
Who You Are
You're a self-starter with a knack for identifying opportunities and communicating the value of technical products, such as cloud services, to customers. Here's what you have to offer:
Minimum:
* 8 years of experience in a related field; or a bachelor's degree with 4 years of experience; a master's degree with 2 years of experience; or a Ph.D. in a related discipline.
* A valid driver's license, good driving record and reliable transportation.
* Excellent written and verbal communication skills.
* A track record meeting and exceeding sales goals.
* Experience using Windows-based PCs, Microsoft Office and a CRM.
Preferred:
* Experience in B2B outside sales with quotas.
* Experience in field sales, pipeline development, new lead generation and prospecting.
* Experience in the telecommunications industry, or with technology or cloud sales.
Join the Cox family of businesses and make your mark today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyManaging Director, Community Client Development
Remote client services director job
Why Work at Mercer Advisors?
For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.*
Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible.
Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country.
* Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics - including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here.
The Managing Director, Client Development, will be responsible for playing a leading role in our organic growth strategy and for coaching and managing the Sales team in their assigned markets. This role is a face of Mercer Advisors in the markets and supports organic growth through the addition of new clients. The Managing Director, Client Development, is also expected to contribute to Mercer Advisors overall through active engagement in leadership committees, strategic initiatives, and corporate programs.
Essential Job Functions for this role include:
Works with Client Development Leadership to help design and implement strategies that drive new client growth.
Manages and leads Reginal Vice Presidents to ensure they are meeting and exceeding performance objectives & achieving their full potential.
Directly engages in high value prospect opportunities and wholesaling opportunities (side by side with RVPs).
Effectively coaches and mentors Regional Vice Presidents, assists in training new RVPs as they join the team.
Improves RVPs productivity by sponsoring critical national initiatives to improve the sales process, marketing materials, technology and training beyond their own market.
Acts as an Ambassador of Mercer Advisors and supports the sales team to foster positive partner and new client relationships by maintaining relationships with key members of partner teams.
Ensures adherence to company performance standards as well as company policies and procedures.
Knowledge, Skills, and Abilities:
Bachelor's degree.
At least 15 years of experience building relationships with and mentoring and managing financial services professionals, guiding teams to realize their potential, building culture, evaluating performance, recruiting, ensuring clear and consistent communication.
Track record of success in helping sales professionals grow their practices in a client centric model; Creating an environment where high-touch client experience is the norm; escalating and dealing with issues when necessary.
Experience communicating the benefits of a wealth management platform to potential clients and M&A partners; Telling the firm's story when working with RVPs in the channels as well as in the M&A sales process.
Negotiation experience that involves listening, persuading, and developing mutually beneficial solutions
Excellent Client Focus and client-oriented position, but sales aptitude and experience are also highly desired
Strong decision-making, judgement, problem-solving, analysis and project management skills
Series 65 or Series 66 or CFP
Experience using CRM systems (Salesforce preferred)
Flexibility to travel 40% of the time.
Work Schedule:
This professional role requires availability Monday through Friday, 8:00 AM - 5:00 PM.
Working Conditions:
Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a workstation.
Benefits:
Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following:
Company Paid Basic Life & AD&D Insurance
Company Paid Short-Term and Long-Term Disability Insurance
Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan.
Two comprehensive Dental Plans
Vision Insurance Plan
Dependent Care Savings Account for child and dependent care.
14 Company Paid Holidays with a full week off at Thanksgiving.
Generous paid time off program for vacation and sick days
Employee Assistance Plan
Family Medical Leave
Paid Parental Leave (6 weeks)
Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
Adoption Assistance Reimbursement Program
Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more.
401(k) Retirement Plan with both Traditional and Roth plans with per pay period match
Pet Insurance
We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.
Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws.
If you need an accommodation seeking employment with Mercer Advisors, please email *****************************. This email is for accommodation requests only. Accommodations are made on a case-by-case basis.
Applicants have rights under federal employment laws:
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Equal Employment Opportunity (EEO)
U.S. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Mercer Advisors participate in E-Verify to confirm work authorization.
E-Verify
Right to Work
If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here.
CCPA Notice at Collection
Auto-ApplyEnterprise Client Success Executive, JAPAN
Remote client services director job
Description What We're Looking For:Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth. Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio. At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership. Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction. What You'll Do:
Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.
Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.
Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.
Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.
Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.
Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.
Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.
Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.
Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role.
An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.
Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.
A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.
Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.
Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.
Bonus points for previous experience in Project Management, enriching your profile.
Excellent written and verbal communication skills in Japanese and English.
Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy 20 days of annual paid time off plus an additional day off on your birthday!
Monthly wellness allowance to support your commitment to a healthy lifestyle.
Comprehensive health insurance tailored for you, complete with an annual health check.
Employee assistance programs covering mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: Japan, Tokyo, Shibuya-ku, Ebisu 1-18-18, Tokyu Fudosan Ebisu Bldg. 5F Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Auto-ApplyClient Growth Executive II
Remote client services director job
Join the People Helping People
Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service.
The Opportunity
Under minimal supervision, this position represents, supports, and develops relationships between Velera and executive management at assigned credit unions for all aspects of Velera at an enterprise level. Incumbent uses a consultative approach to manage client portfolios, and provides comprehensive level of program consulting, strategic planning, program analysis and development, and sale and coordination of Velera's products and services. Incumbent will develop, maintain, and execute sales strategies supporting assigned credit unions, and will negotiate contracts and sell Velera products and services. Incumbent will also develop and execute customized account plans to increase sales volume and market share within assigned credit unions. Incumbent will foster in-depth and productive relationships at all levels with both the credit union and Velera departments, and will promote the use of Velera products and services with the goal to position the business to shape and capitalize on emerging consumer and market needs.
Day in the Life
This position serves as the overall Velera relationship manager for credit unions with revenues greater than the minimum amount as set by the Account Management SVP.
Primarily through onsite visits, proactively meet and consult with credit union senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of Velera products/solutions, and demonstrate the value of the Velera partnership with assigned credit unions
Responsible for consistently delivering the Strategic Business Review to all assigned clients showing the value of Velera 's products and solutions which includes participating in strategic planning and taking a broad perspective to deliver relevant payment and ecommerce industry expertise.
Align strategically the credit union's goals and objectives to Velera's products and services to maximize Velera's Value Proposition.
Strategic focus is key as well as identifying growth opportunities while utilizing a consultative sales approach that ensures credit union business objectives are met and performance metrics of payment portfolios are maximized.
Evaluate and understand market intelligence that may impact Velera's product offering or sales approach and report significant industry changes to Velera management.
Prepare proposals, negotiate contractual relationships with credit unions, and propose and negotiate new and renewal term agreements; prepare and deliver accurate and timely proposals, pricing comparisons, proformas and program analyses.
Manage revenue for the entire book of assigned business including the opportunity to promote additional line of business sales opportunities to the Velera's sales team.
Develop, solidify and maintain strong account relationships that result in excellent credit union satisfaction scores as reflected in periodic surveys; act as primary management point of contact for credit union for strategic initiatives and escalated issue resolution; support credit union's designated executive sponsor and advocate internally at Velera.
Assists or participates in various regional meetings that promote Velera's products and services.
Maintain open lines of communication with VP of Account Management and SVP of Account Management and report any contract renewals that are in jeopardy with a plan of action of how to retain the business.
Actively review client landscape and recommend, develop, and implement new and creative approaches to growing Velera business; proactively manage, prioritize and engage sales leads.
Maintain current knowledge of payment industry trends and innovation, and PSCU products and solutions; maintain current knowledge of card, ecommerce, payments, and credit union industry related to Visa, MasterCard, First Data, Velera, and competitors.
Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients with new and existing products/solutions.
Must interact positively and professionally in all interactions with Velera staff, clients, and business constituents.
Continuously review landscape and recommend, develop, and implement new and creative approaches to growing Velera business.
In conjunction with assigned Service Executives, serve as liaison for product implementations, program start-ups, and other major projects as necessary; maintain close working relationship with internal departments to ensure smooth and open communications.
Responsible for maintaining and keeping current account plans for all assigned credit unions in Salesforce, ensuring opportunities are updated and maintaining accurate records for assigned portfolio of credit unions.
Ensure information is current and entered into Velera client database in a timely fashion.
Perform other duties as assigned.
Qualifications
Bachelor's degree in related field preferred or equivalent combination of education and experience required.
Minimum seven (7) years marketing, business development, consulting, sales or relationship management experience required. Minimum seven (7) years of B2B / B2BC experience required.
Financial Services or Consulting experience preferred.
l
About Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!
Pay Equity
$84,900.00 - $108,200.00
Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following
"EEO is the Law" Poster
.
Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster
here
. For information regarding your Right To Work, please click
here
.
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at
*********************
for assistance.
Auto-ApplyDirector, Acquisition and Client Development
Client services director job in McLean, VA
Clark Client Advisory Services brings certainty to our clients through owner representative program management services. This is an outstanding opportunity to lead business development efforts focused on identifying, pursuing and sustaining new opportunities. This is a newly created leadership position that will report directly to the Division President.
RESPONSIBILITIES
* Create the business development strategy designed to grow the company's Client Advisory Services business
* Lead and manage the execution of the pursuit strategy
* Identify and develop relationships with industry professionals to generate new business opportunities through the generation of new client leads
* Work closely with project development, marketing, and executive teams to coordinate relationship and pursuit activities
* Lead and guide the development of the proposal. Expand company's footprint and build brand awareness for Client Advisory Services
* Attend industry-related events to stay abreast of market conditions, competition, and establish relationships with existing clients and prospects
* Provide ongoing progress updates on new business development activities and other key indicators to the leadership team
* Regularly interacts with senior management and executive levels within the organization, and with partners
BASIC QUALIFICATIONS
* Bachelor's Degree required
* 10+ years of Business Development experience in the construction, A&E services, real estate, Federal, or consulting industries with a successful track record of building relationships and winning work
* Strong leadership and strategic thinking skills
* Demonstrated success in establishing profitable relationships with decision-makers at companies and organizations
* Excellent communications skills - demonstrated through written and oral presentations
* Demonstrated skills in all areas of business development including opportunity qualification, capture strategy, client visits, client relationship development, team leadership, etc.
* Willingness to travel and attend industry events and meetings as needed
* Knowledge and expertise with data analytics
* Familiarity with using Artificial Intelligence
PREFERRED QUALIFICATIONS
Master's Degree; PMP; PE; and/or RA
Auto-Apply