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Client services engineer skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
David Garaventa,
Mark Whalen P.E.
Below we've compiled a list of the most critical client services engineer skills. We ranked the top skills for client services engineers based on the percentage of resumes they appeared on. For example, 9.4% of client services engineer resumes contained python as a skill. Continue reading to find out what skills a client services engineer needs to be successful in the workplace.

15 client services engineer skills for your resume and career

1. Python

Python is a widely-known programming language. It is an object-oriented and all-purpose, coding language that can be used for software development as well as web development.

Here's how client services engineers use python:
  • Worked in python and C# to develop communication protocol and data analysis tools.
  • Script writing using batch, shell & Python to automate daily task for internal and external requirements & requests.

2. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how client services engineers use mac:
  • Assisted in Mac OSX upgrade for marketing department, along with Entourage configuration and support.
  • Performed Preventative Maintenance on both Windows and Mac machines (System Updates, Office Updates, Disk Checks, etc).

3. PowerShell

Here's how client services engineers use powershell:
  • Developed PowerShell scripts to capture logs and registry settings for broken SCCM clients to investigate problem issues.
  • Assigned user licenses for subscription services in Office 365 with PowerShell scripting to automate the process.

4. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how client services engineers use java:
  • Served as Technical Lead for Application Server Agent that enabled Java security policies through SiteMinder and ultimately provided J2EE organization-wide security.
  • Provided ongoing Systems Administration Support to Java Development Groups at BellSouth Common Business Services.

5. Mobile Device Management

Here's how client services engineers use mobile device management:
  • Enforced HIPAA security requirements through implementation of Mobile Device Management (XenMobile) for corporate mobile phones and tablets.
  • Implemented, Managed and maintained MaaS 360 mobile device management environment.

6. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how client services engineers use technical support:
  • Designed and developed quality assurance test scripts, and technical support documentation.
  • Supported information technology activities involving technical support and system testing.

7. SCCM

Here's how client services engineers use sccm:
  • Manage critical updates, patches, packages and software(s) to workstation using SCCM.
  • Helped with the setup and feedback of Microsoft SCCM program.

8. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how client services engineers use linux:
  • Worked on HP-UX and Red Hat Enterprise Linux Servers, digital telephone switches, and access routers.
  • Provided subject matter expertise as point of interaction for engineers with questions or problems with Linux environment or installed applications.

9. Client Facing

Here's how client services engineers use client facing:
  • Bridge the communication gap between French Canadian client dealerships and the client facing team.
  • Published undocumented resolutions; internal and client facing processes and procedures in the company's knowledgebase.

10. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how client services engineers use dns:
  • optimized technical capabilities and dependability by managing and quickly resolving connectivity issues, as well as dns and configuration activities.
  • Full DNS server and zones configuration and functionality audit plus zone export documentation provided.

11. Client Service

Here's how client services engineers use client service:
  • Managed custom development projects for programmatic and AdConductor Client Services customers.
  • Interfaced with customers and scheduled for a Client Service Representative (CSR) to perform the activity.

12. Provisioning

Here's how client services engineers use provisioning:
  • Performed user provisioning for all specific messaging systems and applications, including re-accreditation on a quarterly and semi-annual basis.
  • Developed an automation to address all provisioning failures based on pattern and create auto-generated cases in Remedy.

13. SQL Server

Here's how client services engineers use sql server:
  • Created DTS packages for call detail record data conversions from Fox-Pro, MS Excel/Access and CSV files into SQL Server.
  • Advanced systems troubleshooting, implementing 'Windows Stack' of MS Server, MS SQL Server, IIS, ASP.NET etc.

14. Windows Server

Here's how client services engineers use windows server:
  • Created and maintained user accounts via Windows Server 2012 R2 and Active Directory.
  • Upgraded client servers and domains to Windows Server 2008.

15. JavaScript

Here's how client services engineers use javascript:
  • Led the development of JavaScript libraries that power the interactive features of bodybuilding.com.
  • Maintain and improve architecture of proprietary, highly scalable JavaScript framework based on React.js.
top-skills

What skills help Client Services Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on client services engineer resumes?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The skills/attributes required across a variety of jobs in the IT fields.

What client services engineer skills would you recommend for someone trying to advance their career?

Mark Whalen P.E.Mark Whalen P.E. LinkedIn profile

Department Chair, Massachusetts Maritime Academy

Many system engineers enjoy working across all technologies at a higher organizational level, and interacting with all types of technologists to manage and implement complex technical systems.

Many system engineers can feel challenged by their lack of depth of understanding of particular technologies compared to technical specialists.
Do you want to know more?
Read more about what experts have to say about client services engineer

List of client services engineer skills to add to your resume

Client services engineer skills

The most important skills for a client services engineer resume and required skills for a client services engineer to have include:

  • Python
  • Mac
  • PowerShell
  • Java
  • Mobile Device Management
  • Technical Support
  • SCCM
  • Linux
  • Client Facing
  • DNS
  • Client Service
  • Provisioning
  • SQL Server
  • Windows Server
  • JavaScript
  • UI
  • Hardware Support
  • HTML
  • API
  • PHP
  • LDAP
  • VoIP
  • Cloud Computing
  • IP
  • ITIL
  • XML
  • VPN
  • MSI
  • Unix
  • Desktop Support
  • LAN
  • QA
  • Computer System
  • Debugging
  • CRM
  • Tcp Ip
  • CSE
  • Disaster Recovery
  • Video Conferencing
  • Level Support
  • Windows XP
  • Customer Support
  • Client Issues
  • Software Problems
  • Switches
  • Virtualization

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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