There is more than meets the eye when it comes to being a client services manager. For example, did you know that they make an average of $40.82 an hour? That's $84,913 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many client services managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed management skills, time-management skills and problem-solving skills.
When it comes to the most important skills required to be a client services manager, we found that a lot of resumes listed 17.0% of client services managers included customer service, while 15.7% of resumes included client service, and 9.7% of resumes included procedures. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client services manager job title. But what industry to start with? Most client services managers actually find jobs in the finance and technology industries.
If you're interested in becoming a client services manager, one of the first things to consider is how much education you need. We've determined that 55.3% of client services managers have a bachelor's degree. In terms of higher education levels, we found that 21.1% of client services managers have master's degrees. Even though most client services managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a client services manager. When we researched the most common majors for a client services manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on client services manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a client services manager. In fact, many client services manager jobs require experience in a role such as account manager. Meanwhile, many client services managers also have previous career experience in roles such as customer service representative or account executive.
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In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of project manager you might progress to a role such as general manager eventually. Later on in your career, you could end up with the title vice president & general manager.
Tell us your goals and we'll match you with the rights job to get there.
Use Zippia's Salary Calculator to see how your pay matches up.
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Client Services Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
Learn How To Write a Client Services Manager Resume
At Zippia, we went through countless Client Services Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Detailed InformationPhiladelphia, PA • Private
Evanston, IL • Private
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University Park, PA • Public
Austin, TX • Public
Vestal, NY • Public
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.0% of client services managers listed customer service on their resume, but soft skills such as management skills and time-management skills are important as well.
Some places are better than others when it comes to starting a career as a client services manager. The best states for people in this position are Delaware, New York, Virginia, and New Jersey. Client services managers make the most in Delaware with an average salary of $99,380. Whereas in New York and Virginia, they would average $98,457 and $97,399, respectively. While client services managers would only make an average of $97,271 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Delaware
$99,381
Avg. Salary
2. Louisiana
$83,477
Avg. Salary
3. New York
$98,457
Avg. Salary
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ client services managers and discovered their number of client services manager opportunities and average salary. Through our research, we concluded that Automatic Data Processing was the best, especially with an average salary of $88,811. Fidelity Investments follows up with an average salary of $96,667, and then comes JPMorgan Chase with an average of $89,199. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a client services manager. The employers include W. R. Berkley, Berkley, and DHX Media