Client Services Manager Overview

There are certain skills that many client services managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed management skills, time-management skills and problem-solving skills.

When it comes to the most important skills required to be a client services manager, we found that a lot of resumes listed 17.0% of client services managers included customer service, while 15.7% of resumes included client service, and 9.7% of resumes included procedures. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client services manager job title. But what industry to start with? Most client services managers actually find jobs in the finance and technology industries.

If you're interested in becoming a client services manager, one of the first things to consider is how much education you need. We've determined that 55.3% of client services managers have a bachelor's degree. In terms of higher education levels, we found that 21.1% of client services managers have master's degrees. Even though most client services managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a client services manager. When we researched the most common majors for a client services manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on client services manager resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a client services manager. In fact, many client services manager jobs require experience in a role such as account manager. Meanwhile, many client services managers also have previous career experience in roles such as customer service representative or account executive.