Question 1

How much do client success managers make?

Accepted Answer

Client success managers make an average of $73,000 annually, or $35 hourly. The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations. The result is a range in reported salary that largely depends on company size and role responsibility.

Question 2

What is the role of a client services manager?

Accepted Answer

The role of a client services manager is to help ensure clients receive exceptional service while meeting the business's sales goals. This role requires working directly with clients, as well as overseeing a team of Client Service Representatives.

Question 3

What makes a good client services manager?

Accepted Answer

What makes a good client services manager is someone who is an effective leader, possesses a thorough knowledge of the company's and client's business needs, has metrics to measure success, and has the ability to build customer loyalty.

Question 4

What qualifications do I need to be a service manager?

Accepted Answer

The typical qualification to be a service manager is a degree in business administration or management. A person should also possess at least five years of experience working in customer service, though many jobs look for ten years of experience.

Question 5

How much do client relations managers make?

Accepted Answer

Client relations managers make $75,000 a year, on average ($36.43 an hour).

Client relations managers just starting out can expect to make around $41,000 a year, while a senior development scientist with ten or more years of experience can average $136,000 a year. Other factors such as location and industry can also impact how much a client relations manager can earn.

Frequently asked questions about client services managers

Questions about becoming a client services manager

How much do client success managers make?

What is the role of a client services manager?

What makes a good client services manager?

What qualifications do I need to be a service manager?

Questions about client services manager salaries

How much do client relations managers make?