What is a client services program manager and how to become one

Key steps to become a client services program manager

1. Explore client services program manager education requirements

   Most common client services program manager degrees

   Bachelor's

   65.7 %

   Master's

   16.8 %

   Associate

   15.3 %

   Show more

2. Start to develop specific client services program manager skills

   Skills	Percentages
   Client Service	24.31%
   Client Facing	16.08%
   Account Management	11.35%
   Customer Service	7.24%
   Status Reports	4.76%

   Show more

3. Research client services program manager duties and responsibilities

   • Manage a team consisting of direct and indirect staff, responsibilities include third party supplier oversight and compliance.
   • Utilize SharePoint to manage projects including weekly dashboard status, resource planning and allocation, financial status and individual project workbooks.
   • Provide advanced functionality for healthcare facilities including registration, billing, denial management, and auditing for manage care and Medicare.
   • Manage, monitors and measures project portfolio status, recommending corrective action as necessary and communicate portfolio status to their management.

4. Apply for client services program manager jobs

   Now it's time to start searching for a client services program manager job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams