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Top 50 Client Services Project Manager Skills

Below we've compiled a list of the most important skills for a Client Services Project Manager. We ranked the top skills based on the percentage of Client Services Project Manager resumes they appeared on. For example, 12.7% of Client Services Project Manager resumes contained Client Service as a skill. Let's find out what skills a Client Services Project Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Client Services Project Manager

1. Client Service
demand arrow
high Demand
Here's how Client Service is used in Client Services Project Manager jobs:
  • Served as the inspiration for the new Client Services Director position; accepted the position after it was created and defined.
  • Performed on site consultations to assist clients in installing encoders, media servers and a/v devices that communicated client service.
  • Created and facilitated in house training for Customer Service and Client Services as well as conducted product training for clients.
  • Created SPAR s Project Management Life Cycle chart, a guide that helped train new client services employees company-wide.
  • Mentored district managers to support and engage over 1,000 service reps to deliver outstanding client service consistently and efficiently.
  • Provide stellar client service as indicated in consistently positive client feedback as well as above average performance reviews.
  • Provided client service, sales and project management support to 145 accounts for the Western region.
  • Managed the Client Services department which consisted of 11 employees, including 5 account managers.
  • Served as an assistant to Client Services Manager in training new department employees.
  • Managed client service team to provide business analysis and enhanced services to clients.
  • Complete tasks as assigned by executive management and VP of Client Services.
  • Hand-selected to manage the Data & Client Services Department on interim basis.
  • Assisted Client Services Director with staffing and scheduling for all CSD projects.
  • Handled all vendor invoicing and marketing payments for all of client services.
  • Work on various client services and process improvement redesign projects.
  • Mentored two interns on the business of client services management.
  • Executed operational and managerial duties within the Client Services team.
  • Created documentation for use by clients and client services.
  • Designed and produced collateral for all client services.
  • Train new Client Service Managers in regards to company workflow and expectations.

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303 Client Service Jobs

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2. Project Management
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high Demand
Here's how Project Management is used in Client Services Project Manager jobs:
  • Project Management of new service implementation at new and existing retailers, contributing to increased online sales and improved product profitability.
  • Image and application modification utilizing hybrid SDLC Agile and traditional project management methodologies.
  • Managed prototype project for customization of web-based project management and collaboration software.
  • Managed conversion support project managers while delivering solutions and project management expertise.
  • Organized staff and supervised project management for $9 million/year environmental laboratory.
  • Provide client project coordination, administration and ongoing project management.
  • Developed, maintained and updated standard project management processes.
  • Project management responsibility for thirty clients.
  • Implemented a project management methodology to manage the projects and work for a group of consultants on primarily infrastructure projects.
  • Manage the execution of projects, from inception to completion, using various project management methodologies.
  • Developed and deployed progressive IT portfolio and project management methodologies, processes, and tools.
  • Assisted in the creation and development of a streamlined internal project management process.
  • Manage a large/strategic financial services account as part of a project management team.
  • Project management for all new client installations and software development efforts.
  • Managed and conducted new team member training Created/maintained project plans, specifications, and other project management documentation tools
  • Project Management and Documentation * Translated client's specifications of new service requirements into internal work specifications.
  • Co-developed the company s project management methodology, blueCLARITY.
  • project management = leading clients to their digital goals/summit.
  • Utilize project management tools to plan, track, prioritize and communicate timelines and deliverables to the project team and client.
  • Change & Training Manager * Used project management skills to ensure project deliverables, milestones and targets were met.

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2,501 Project Management Jobs

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3. Client Relationships
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high Demand
Here's how Client Relationships is used in Client Services Project Manager jobs:
  • Deliver service elements and proposals/up-selling initiatives to retain and expand existing client relationships.
  • Identified cross-sell/up-sell opportunities for IRI products, and broadened/preserved client relationships.
  • Grow existing client relationships through service and technology lead development.
  • Managed client relationships and service delivery expectations.
  • Maintained and grown the client relationships; and revenue for both the PM and EMR applications.
  • Defined the needs and wants of customers and took charge maintaining and establishing client relationships.
  • Developed strong client relationships and client loyalty and served as customer liaison and advocate.
  • Strengthened client relationships via routine follow up conversations and on-going dialogue.

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186 Client Relationships Jobs

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4. Customer Service
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high Demand
Here's how Customer Service is used in Client Services Project Manager jobs:
  • Experienced with customer service, direct sales, lead generation/marketing and third party verification within mortgage/finance, telecommunication and software industries.
  • Work effectively to ensure the best-in-market customer service and overall levels of customer happiness.
  • Managed product allocations across Product Supply and Customer Service teams.
  • Reinforced client relationship through high-level customer service and relationship building.
  • Trained and coached Customer Service Representatives.
  • Hired, reviewed, advised and trained a staff of twelve Customer Service Representatives and eight Production Technicians.
  • Created a daily report to quantify daily open calls and pinpoint areas of improvement in our customer service.
  • Led the production of marketing materials and provided customer service for the American Express Vacations account.
  • Managed Onshore and Offshore Call Centers that included supervisors, administrative staff, Sales/Customer Service agents.
  • Helped define customer service processes for consistency and trained teams, gaining 91% customer satisfaction.
  • Managed customer service operations for both the Memphis, TN and Erwin, TN Facilities.
  • Managed IBM mainframe projects and Customer Service for this international banking and finance software company.
  • Developed and created a Training and Resource tab in our customer service SQL application.
  • Directed Customer Service programs between HQ Business Units, Supply Chain & field Operations.
  • Hire, supervise, train, and coach customer service agents.
  • Developed customer service incentive program with co-manager to incentivize performance.
  • Resolve escalated incidents Work with management on customer service initiatives
  • Provided customer service, sales and project management support to 145 dedicated and walk in clients for the branch.
  • Provided exceptional customer service to Multi-media clients including HBO, Showtime, Starz, and Time Warner Cable
  • PROJECT MANAGEMENT STAKEHOLDER MANAGEMENT CUSTOMER SERVICE Managed staff of 30 project managers, developers, and representatives.

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5,666 Customer Service Jobs

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5. Website Development
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high Demand
Here's how Website Development is used in Client Services Project Manager jobs:
  • Top website development and consulting firm in Hawaii with annual sales revenue >$2M and ~ 20 employees.

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55 Website Development Jobs

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6. Business Requirements
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high Demand
Here's how Business Requirements is used in Client Services Project Manager jobs:
  • Ensured the project was implemented within contractual obligations and regulatory requirements, and business requirements.
  • Translate business requirements, coordinate with product development and participate in process development.
  • Analyzed and documented Business Requirements, Functional and Technical Specifications.
  • Managed all aspects of software projects, including business requirements, project plans, SOW, and risk management.
  • Organized weekly scrums with the product specialist to create and communicate business requirements.
  • Produce SOW business requirements documentation.

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472 Business Requirements Jobs

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7. Status Reports
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high Demand
Here's how Status Reports is used in Client Services Project Manager jobs:
  • Utilize Project Management skills with project documentation, project plans, change management, WBS, SOW and status reports.
  • Provided stakeholders and senior management with project status reports and outlook for success, and recommend project improvements.
  • Provided status reports to customer on the weekly bases or as requires.
  • Prepared for and presented at project status meetings along with providing regular written status reports to project team members and management.
  • Created daily litigation timelines, status reports, and budgets for multiple projects.

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20 Status Reports Jobs

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8. Technical Support
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high Demand
Here's how Technical Support is used in Client Services Project Manager jobs:
  • Manage software development projects and managing technical support ticket resolution process.
  • Provided post go-live technical support, analyzing and resolving end users' issues.
  • Served as client liaison to development, sales, and technical support teams.
  • Responded to external client technical support issues Assisted cross-functional teams with qualitative and quantitative analysis.
  • CUB FOODS, Stillwater, MN Technical Support Manager

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1,476 Technical Support Jobs

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9. Process Improvement
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high Demand
Here's how Process Improvement is used in Client Services Project Manager jobs:
  • Championed numerous process improvement initiatives, such as agile development software implementation and several online time tracking/monitoring systems.
  • Identify and drive process improvement initiatives for client-facing projects, from initial estimating through delivery.
  • Identified opportunities for process improvement and offered suggestions to overcome current or potential weaknesses.
  • Focused on enhancing customer experience with process improvement across departmental lines.
  • Identified process improvement opportunities and led cross-functional teams in resolution.
  • Developed implementation and SDLC process improvement strategies.
  • Process Improvement Projects internally in all functional areas including Call center, Operations, Document processing, Quality Assurance5.
  • Supply Chain Solutions Senior Analyst * Obtained and analyzed data providing counsel on strategic initiatives and process improvements.
  • Visited client locations and performed a workflow analysis to determine potential efficiencies to be gained from process improvement and increased automation.
  • Identified process improvements that were incorporated into current processes that improved quality and efficiencies.

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797 Process Improvement Jobs

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10. Business Development
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high Demand
Here's how Business Development is used in Client Services Project Manager jobs:
  • Develop and implement aggressive business development strategies including high-volume cold calling, client visits, and other innovative opportunities.
  • Assisted business development team by demonstrating dioxin/PCB knowledge to perspective clients.
  • Promoted to Business Development/Project Manager in 2007.
  • Led a team to develop and implement business development strategy, improving visibility and winning new work.
  • Managed business development & operations for an IT company Sourced new clients and setup meetings.

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1,139 Business Development Jobs

No jobs at selected location

11. Client Projects
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high Demand
Here's how Client Projects is used in Client Services Project Manager jobs:
  • Manage multiple client projects simultaneously.
  • Partnered with customers and internal teams to coordinate and oversee all aspects of client projects.
  • Managed a major portion of company's client base by handling multiple client projects simultaneously.
  • Schedule and lead input meetings with the creative team on all client projects.
  • Conducted initial review and direction of all newly signed client projects.
  • Manage the day to day activities of assigned client projects.
  • Handle logistics to ensure client projects are delivered in a timely fashion.

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1 Client Projects Jobs

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12. Project Timelines
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high Demand
Here's how Project Timelines is used in Client Services Project Manager jobs:
  • Developed and maintained close working relationships with internal and external resources to help create and stay true to project timelines.
  • Provide clients with contractor's project timelines & facilitate vendor deliveries of products to jobsite.

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38 Project Timelines Jobs

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13. Client Expectations
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high Demand
Here's how Client Expectations is used in Client Services Project Manager jobs:
  • Developed and managed project schedules, client expectations, application testing, and conducted business development for application development.
  • Managed client expectations and trained end-users.
  • Consulted with clients to determine project requirements and settings, and managed client expectations.
  • Manage client expectations to deliver what is needed on time and within budget.
  • Managed relationships with third party vendors to meet client expectations and service levels.
  • Guaranteed smooth flow of plan operations to exceed client expectations.
  • Manage client expectations and establish long-term relationships Facilitate communication and issue resolution.
  • Manage Timelines, Budget client expectations to ensure quality and profitability.
  • Manage day-to-day project progress and monitor project and team results against client expectations.
  • Ensured that all client expectations were exceeded consistently.

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79 Client Expectations Jobs

No jobs at selected location

14. Management System
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high Demand
Here's how Management System is used in Client Services Project Manager jobs:
  • Conducted in-depth system and process analysis of existing content management system application through stakeholder interviews and process analysis.
  • Conducted project management activities for large practice management system implementations.
  • Support Order Management and Warehouse Management systems.
  • Assist members in the implementation of Learning Management System and train administrators on using our on-line Learning Management System.
  • Key member of implementation team for new Manhattan WMOS Warehouse Management System.
  • Design build and test the PAREXEL Randomization and Trial Supply Management system
  • Edited environmental analytical reports alongside the Certified Industrial hygienist using the Laboratory Information Management System (LIMS).
  • Managed, implemented Pathlore and LearningEdge Learning Management System (LMS).

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1,050 Management System Jobs

No jobs at selected location

15. Healthcare
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average Demand
Here's how Healthcare is used in Client Services Project Manager jobs:
  • Provided advanced functionality for healthcare facilities including registration, billing, denial management, and auditing for managed care and Medicare.
  • Developed Clinical Research Coordinator Service to the Pharmaceutical and Healthcare Industry.
  • Communicate and consult with marketing, medical, sales, education, and training associates and managers within the pharmaceutical/healthcare marketplace.
  • Support clients nationwide, specializing in working with individuals and professionals within the healthcare and law industries.
  • Managed customer experience for programs across multiple sectors: financial and healthcare.
  • Direct team of talented customer service and data-entry employees in maintaining a database for the storage andtransfer of healthcare documents.

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5,301 Healthcare Jobs

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16. CRM
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average Demand
Here's how CRM is used in Client Services Project Manager jobs:
  • Procured the accounting, billing and CRM systems along with the CFO, prior to product launch.
  • Manage and maintain the client database within the CRM program regarding project updates and client communications.
  • Work with Project Coordinator to ensure proper account set up within CRM for billing.
  • Provide daily management of multiple client portfolios through CRM, analytics, email marketing, and attributions projects.
  • Converted/merged internal CRM systems to new web-based system (Salesforce.com).

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787 CRM Jobs

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17. Account Management
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average Demand
Here's how Account Management is used in Client Services Project Manager jobs:
  • Project manager for Strategic Partnership Division and also assisted with operations and account management of national accounts.
  • Performed Technical Account Management for Enterprise Clients.
  • Job includes scheduling, planning, account management, proposal preparation in the pre-sale stage etc.

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389 Account Management Jobs

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18. External Clients
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average Demand
Here's how External Clients is used in Client Services Project Manager jobs:
  • Maintained and developed key client relationships and functioned as main contact for external clients on financial marketing communications projects including:.
  • Leveraged SDLC methodology to discover, gather, and interpret requirements for business application system development for internal and external clients.
  • Provide exceptional customer service to internal and external clients and uphold high customer satisfaction.
  • Project Manager on all agency technology projects and functioned as client services representative to both internal and external clients.
  • Communicate with external clients and internal work teams with a professional, productive manner.

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316 External Clients Jobs

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19. New Clients
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average Demand
Here's how New Clients is used in Client Services Project Manager jobs:
  • Work closely with outside sales staff to grow market share with existing and new clients.
  • Gathered and accounted for all new relationship documentation to on board new clients.
  • Improved sales processes and generated new clients.
  • Customized databases for new clients.

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32 New Clients Jobs

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20. Sharepoint
demand arrow
average Demand
Here's how Sharepoint is used in Client Services Project Manager jobs:
  • Launch SharePoint initiative to consolidate internal documentation sharing and project communications.
  • Reduced annual operating budget by $225,000 by leading the transition to Clarify CRM, SAP, and SharePoint.
  • Use MS Project/Office, SharePoint, Confluence, and Jira to manage projects.

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107 Sharepoint Jobs

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21. Client Requirements
demand arrow
average Demand
Here's how Client Requirements is used in Client Services Project Manager jobs:
  • Monitored client requirements, identified prospective opportunities and assisted in increasing revenue.
  • Invoice all managed projects through various billing systems dependent on client requirements.
  • Researched and analyzed client requirements for customizations and developed specifications.

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359 Client Requirements Jobs

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22. Special Projects
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average Demand
Here's how Special Projects is used in Client Services Project Manager jobs:
  • Evaluate, research and resolve all client questions and special projects

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305 Special Projects Jobs

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23. User Acceptance
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average Demand
Here's how User Acceptance is used in Client Services Project Manager jobs:
  • Work with global business participants and serve as overall point person for User Acceptance Testing.
  • Lead study design, testing & validation and user acceptance meetings.
  • Managed User acceptance and Client Training upon release.

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70 User Acceptance Jobs

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24. PMO
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average Demand
Here's how PMO is used in Client Services Project Manager jobs:
  • Implemented project management methodology and developed required documentation templates for project managers in adherence with corporate PMO standards.
  • Created new project, resource, and risk management processes aligned with standardized PMO and ITIL processes.
  • Led high-performance technology team in building and maintaining PMO Demand Tracking Portal via MOSS 2010.
  • Established project management templates, processes and procedures for the PMO.
  • Authored and developed initial PMO Program Lifecycle Management documentation and program processes.

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14 PMO Jobs

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25. HR
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average Demand
Here's how HR is used in Client Services Project Manager jobs:
  • Researched product design feedback from architects and assessed technical viability through presentations with internal electrical and mechanical engineers.
  • Gathered product distribution data through manufacturing management software and customer service activities through data collection in Excel.
  • Identified and drove resolution of all client impacting issues through effective communication, rational thinking and setting clear expectations.
  • Directed projects through all phases of planning, budgeting and implementation, and reported project status to senior management.
  • Managed all vendor relations within the client services team from the beginning paperwork all the way through vendor payout.
  • Traveled to customer locations throughout United States to perform demonstrations, perform training sessions, and planning.
  • Monitored all project costs throughout project, ensuring all budgets were being met and/or updated to finance.
  • Provided technical sales support through demos & presentations, resulting in $1M in increased sales.
  • Worked with teams throughout the company to solve problems and deliver client projects.
  • Manage temporary personal network of candidates through all processes related to client assignments.
  • Established partnerships with local businesses and vendors through weekly communication and follow up.
  • Set deadlines and manage the process from initial concepts through production.
  • Advanced supply chain management logistics through the development of outreach.
  • Plan and manage projects from initiation through deployment.
  • Project Management Owned and balanced several projects' budgets throughout the fiscal year, including travel, headcount, and marketing.
  • Monitor, troubleshoot and communicate project progress to clients from project execution through close-out.
  • Worked with Finance Department in Medicare Risk Adjudication through EHR.
  • Obtained medical data through Electronic Health Record (EHR).
  • Facilitate and lead implementation of new functionality by conducting Walk-thru, training sessions and demos for client verifications.
  • Managed the "Year-End" Project, which involved coordinating the work effort of over 40 people throughout the organization.

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4,990 HR Jobs

No jobs at selected location

26. Client Meetings
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average Demand
Here's how Client Meetings is used in Client Services Project Manager jobs:
  • Conducted live web-ex presentations via teleconference for site training and weekly client meetings.
  • Participate in client meetings and client satisfaction reviews with CSC and client.
  • Create Quarterly Business Reviews for different team performances for client meetings.
  • Schedule internal and external client meetings.
  • Attend onsite client meetings with upper management.

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96 Client Meetings Jobs

No jobs at selected location

27. SQL
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average Demand
Here's how SQL is used in Client Services Project Manager jobs:
  • Developed the screens and the related JavaScript code, the required SQL code, and related C# code.
  • Run custom reports for clients by querying SQL database and compiling/transforming data.
  • Performed testing queries on Oracle databases using SQL.

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846 SQL Jobs

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28. Training Programs
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average Demand
Here's how Training Programs is used in Client Services Project Manager jobs:
  • Develop and present training programs for 10,000+ users, including support and oversight of product-related issues and upgrade requests.
  • Created, planned, organized and conducted training programs and webinars for client users and internal employees.

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769 Training Programs Jobs

No jobs at selected location

29. Internal Departments
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average Demand
Here's how Internal Departments is used in Client Services Project Manager jobs:
  • Build and maintain relationships with personnel across multiple internal departments.
  • Managed communication with resource management and internal departments.
  • Coordinated project procedures and schedules between clients, project team, internal departments, and senior level management.
  • Interpret client needs; direct liaison from client to pertinent internal departments regarding those needs.

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55 Internal Departments Jobs

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30. UAT
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low Demand
Here's how UAT is used in Client Services Project Manager jobs:
  • Delegated responsibilities, supervised, motivated, and evaluated performance of service and support personnel.
  • Participate in IST/UAT testing and validation during implementation weekend.
  • Evaluated FRP requirements and participated in internal account meetings.
  • Evaluate creative documents and gather all necessary requirements.
  • Delivered and evaluated post-project Customer Satisfaction Surveys.
  • Analyzed and evaluated financial risks.
  • Evaluated business process and solutions.
  • Guide agile development teams as ScrumMaster to improve team cohesion, productivity, and total performance in a constantly fluctuating environment.
  • Performed evaluation of client's current system, extracting key business issues in their current method of file transmission.
  • Ensured adequate pricing of risk through classification, accuracy of information, and adherence to guidelines.
  • Manage UAT activities at all stages of the Software Development Life Cycle (SDLC).
  • Responded to changing test schedules and situations by reallocating resources and restructuring work.
  • Assisted developers in the review and evaluation of the clients' system requirements.
  • Managed unique retirement plan needs and situations for sensitive, high-dollar accounts.
  • Developed and performed user acceptance testing (UAT) and parallel testing.
  • Engaged in UAT testing and provided feedback for all new product releases.
  • Review and evaluate art files for print feasibility.
  • Communicate with the IT QA team, Development team, and UAT testers to ensure the complete test strategy is executed.
  • Complete project by closing out all project activities and conducting lessons learned evaluation for future project improvements.
  • Evaluated online documents and examined databases such as Experian, TransUnion, and LexisNexis.

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28 UAT Jobs

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31. Performance Reviews
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low Demand
Here's how Performance Reviews is used in Client Services Project Manager jobs:
  • Conducted team member performance reviews & set career goals for upcoming period.
  • Conducted annual performance reviews for team members.

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21 Performance Reviews Jobs

No jobs at selected location

32. SEO
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low Demand
325 SEO Jobs

No jobs at selected location

33. CMS
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low Demand
Here's how CMS is used in Client Services Project Manager jobs:
  • Play a pivotal role in building and maintaining websites for high profile clients using CMS platform.
  • Standardized organization protocol based on CMS, and State specific guidelines.
  • WEB Extensive SEO copywriting and keyword specialist for 100+ websites using CMS.

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213 CMS Jobs

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34. Powerpoint
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low Demand
Here's how Powerpoint is used in Client Services Project Manager jobs:
  • Created Microsoft PowerPoint presentations and Excel data analysis and statistics spreadsheets.
  • Conducted deep-dive analysis using IRI scan data and compiled these results into powerful Excel and PowerPoint presentations.
  • Monitored project success and produced status updates through Excel and PowerPoint.

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584 Powerpoint Jobs

No jobs at selected location

35. Verizon
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low Demand
37 Verizon Jobs

No jobs at selected location

36. Customer Requirements
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low Demand
Here's how Customer Requirements is used in Client Services Project Manager jobs:
  • Gather and translate customer requirements for strategic business objectives into final product design and leverage the available solutions for multiple initiatives.
  • Ensured overall data quality and compliance with EPA-method and customer requirements; served as primary contact for clients.

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82 Customer Requirements Jobs

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37. Project Requirements
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low Demand
Here's how Project Requirements is used in Client Services Project Manager jobs:
  • Developed proposals for external services that met project requirements in measurable terms.
  • Liaised with client to gather project requirements and resolve issues.
  • Verify login information relative to project requirements.

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29 Project Requirements Jobs

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38. Weekly Meetings
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low Demand
Here's how Weekly Meetings is used in Client Services Project Manager jobs:
  • Conducted weekly meetings with Executive Leadership Team and Shareholders and bi-weekly meetings with Project Teams.

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1 Weekly Meetings Jobs

No jobs at selected location

39. Resource Allocation
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low Demand
58 Resource Allocation Jobs

No jobs at selected location

40. IVR
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low Demand
Here's how IVR is used in Client Services Project Manager jobs:
  • Assisted in the development of telephone marketing scripts, programming scripts, and creating IVR phone maps.

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12 IVR Jobs

No jobs at selected location

41. External Vendors
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low Demand
Here's how External Vendors is used in Client Services Project Manager jobs:
  • Sourced and managed external vendors including illustrators, composers, programmers, voice-over talent.
  • Worked with in-house teams and external vendors to develop and produce domestic marketing and packagingmaterials.

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6 External Vendors Jobs

No jobs at selected location

42. Html
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low Demand
Here's how Html is used in Client Services Project Manager jobs:
  • Created and updated client websites by using HTML as well as a proprietary CMS tool.
  • Partner with developers to implement microsites and use basic HTML to assist with troubleshooting and conflict resolution.

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687 Html Jobs

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43. Saas
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low Demand
14 Saas Jobs

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44. Corporate Clients
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low Demand
41 Corporate Clients Jobs

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45. RFP
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low Demand
Here's how RFP is used in Client Services Project Manager jobs:
  • Review client RFPs, advise CAE's as to the best logistical way to meet client business objectives and recruit respondents.
  • Prepared quotes, RFPs, and presentations.

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166 RFP Jobs

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46. Internal Resources
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low Demand
Here's how Internal Resources is used in Client Services Project Manager jobs:
  • Designed proposal around client needs and managed expectations and internal resources through Basecamp project management software.
  • Managed and prioritized internal resources and schedules based on customer requirements and timelines.

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26 Internal Resources Jobs

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47. ROI
demand arrow
low Demand
Here's how ROI is used in Client Services Project Manager jobs:
  • Developed business process improvement analysis for clients including workflow improvements, cost reduction opportunities, system interfaces, and ROI.
  • Created promotional online interactive content with 500% ROI and rst page ranking.
  • Manage correspondence request in writing, served as liason for ROI department inquiries.

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22 ROI Jobs

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48. SLA
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low Demand
Here's how SLA is used in Client Services Project Manager jobs:
  • Engage directly with internal clients to understand their business objectives and translate them into delivery plans.
  • Managed and processed study document translations (e.g.

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26 SLA Jobs

No jobs at selected location

49. Direct Reports
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low Demand
Here's how Direct Reports is used in Client Services Project Manager jobs:
  • Mentored client service managers including multiple direct reports.
  • Assist with the hiring/training of call center staff and supervision of a staff of twelve non-direct reports' activities.
  • Staff management responsibilities include recruiting, hiring, performance improvement for a staff of 8-12 direct reports.
  • Supervised two direct reports, assuming management of additional project resources, when needed.
  • Recruited, interviewed and trained 11 direct reports.

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214 Direct Reports Jobs

No jobs at selected location

50. IRS
demand arrow
low Demand
Here's how IRS is used in Client Services Project Manager jobs:
  • Recruited, interviewed and referred candidates for employment, attended military job fairs to represent company.
  • Developed and managed first Critical Inventory Availability Allocation SAP team with four fulfillment leads.
  • Managed new company projects and initiatives, including company's first international partnership.
  • Ensured excellent communication and attention to detail provided for all clients and at all levels of theirs and the TELUS organization.
  • Supervised vendors and technicians for contract maintenance repairs, installations and upgrades.
  • Serve as ACA (Affordable Care Act) expert for client implementations to guide best practice and IRS regulations.
  • Implemented the timelines and monitored supply shipments to sites for the first patient scheduled visit.

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Client Services Project Manager Jobs

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20 Most Common Skills For A Client Services Project Manager

Client Service

16.7%

Project Management

15.0%

Client Relationships

14.0%

Customer Service

8.8%

Website Development

5.7%

Business Requirements

5.2%

Status Reports

4.3%

Technical Support

3.7%

Process Improvement

3.1%

Business Development

2.9%

Client Projects

2.7%

Project Timelines

2.4%

Client Expectations

2.3%

Management System

2.2%

Healthcare

2.2%

CRM

2.0%

Account Management

1.8%

External Clients

1.7%

New Clients

1.7%

Sharepoint

1.5%
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Typical Skill-Sets Required For A Client Services Project Manager

Rank Skill
1 Client Service 12.7%
2 Project Management 11.4%
3 Client Relationships 10.6%
4 Customer Service 6.7%
5 Website Development 4.3%
6 Business Requirements 3.9%
7 Status Reports 3.3%
8 Technical Support 2.8%
9 Process Improvement 2.4%
10 Business Development 2.2%
11 Client Projects 2.0%
12 Project Timelines 1.8%
13 Client Expectations 1.7%
14 Management System 1.6%
15 Healthcare 1.6%
16 CRM 1.6%
17 Account Management 1.4%
18 External Clients 1.3%
19 New Clients 1.3%
20 Sharepoint 1.1%
21 Client Requirements 1.1%
22 Special Projects 1.1%
23 User Acceptance 1.1%
24 PMO 1.1%
25 HR 1.1%
26 Client Meetings 1.1%
27 SQL 1.0%
28 Training Programs 1.0%
29 Internal Departments 1.0%
30 UAT 0.9%
31 Performance Reviews 0.9%
32 SEO 0.8%
33 CMS 0.8%
34 Powerpoint 0.7%
35 Verizon 0.7%
36 Customer Requirements 0.7%
37 Project Requirements 0.7%
38 Weekly Meetings 0.7%
39 Resource Allocation 0.7%
40 IVR 0.7%
41 External Vendors 0.7%
42 Html 0.7%
43 Saas 0.7%
44 Corporate Clients 0.7%
45 RFP 0.7%
46 Internal Resources 0.7%
47 ROI 0.6%
48 SLA 0.6%
49 Direct Reports 0.6%
50 IRS 0.6%
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30,629 Client Services Project Manager Jobs

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