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What is a client services vice president and how to become one
When clients are happy, then a business is happy too. But making sure that clients stay happy is often a lot of work. The work of client retention and satisfaction falls under the supervision of the client services vice president.
The client services vice president balances many responsibilities with the grace of a gymnast. They create big picture strategies in order to increase client loyalty and use their attention to detail to troubleshoot problems as they come up. In addition to managing a caseload of existing clients, sometimes the client services vice president is responsible for making the process of acquiring new clients easier.
The client services vice president has a lot of responsibility, but they do not have to do the whole job themself. Usually, they manage a whole department that helps them increase client loyalty and satisfaction. No wonder it usually takes years of experience to earn this position.
Avg. Salary $139,100
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 38.82%
male 61.18%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Client services vice president career paths
Key steps to become a client services vice president
Explore client services vice president education requirements
Start to develop specific client services vice president skills
Skills Percentages Client Service 10.66% Financial Services 8.29% Client Facing 5.82% Service Delivery 5.44% Business Development 4.14% Complete relevant client services vice president training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New client services vice presidents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client services vice president based on U.S. Bureau of Labor Statistics data and data from real client services vice president resumes.Research client services vice president duties and responsibilities
- Perform analysis to confirm solution will directly address business requirements, provide desire customer value and achieve ROI target.
- Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
- Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
- Increase client's loyalty member engagement by developing social gaming promotion strategy; lead an RFP for vendor platform.
Get client services vice president experience
Generally, it takes 6-8 years to become a client services vice president. The most common roles before becoming a client services vice president include vice president, account executive team lead and client services director.Prepare your client services vice president resume
When your background is strong enough, you can start writing your client services vice president resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a client services vice president resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable client services vice president resume templates
Build a professional client services vice president resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your client services vice president resume.
Apply for client services vice president jobs
Now it's time to start searching for a client services vice president job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
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Average client services vice president salary
The average client services vice president salary in the United States is $139,100 per year or $67 per hour. Client services vice president salaries range between $96,000 and $199,000 per year.
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I am responsible for everything be it any side of the business
Updated January 8, 2025
