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Become A Client Services Vice President

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Working As A Client Services Vice President

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $134,530

    Average Salary

What Does A Client Services Vice President Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Client Services Vice President

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Do you work as a Client Services Vice President?

Client Services Vice President Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Client Executive 3.4 years
Client Manager 2.7 years
Client Partner 2.6 years
Top Employers Before
Director 5.1%
Manager 4.9%
Consultant 3.8%
Top Employers After
Principal 5.4%
Consultant 4.6%
President 4.6%
Director 4.4%
Owner 3.5%

Do you work as a Client Services Vice President?

Client Services Vice President Demographics

Gender

Male

59.8%

Female

39.1%

Unknown

1.1%
Ethnicity

White

65.7%

Hispanic or Latino

13.0%

Black or African American

10.5%

Asian

7.4%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

30.0%

French

25.0%

Carrier

10.0%

Portuguese

5.0%

German

5.0%

Cantonese

5.0%

Japanese

5.0%

Greek

5.0%

Russian

5.0%

Italian

5.0%
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Client Services Vice President Education

Schools

University of Southern California

9.1%

New York University

8.3%

University of Phoenix

6.8%

Michigan State University

6.1%

Pace University - New York

6.1%

Ohio State University

6.1%

Northwestern University

5.3%

Villanova University

5.3%

University of California - Los Angeles

4.5%

University of Denver

4.5%

Syracuse University

3.8%

University of South Florida

3.8%

Boston College

3.8%

George Washington University

3.8%

Brown University

3.8%

Illinois State University

3.8%

University of Pennsylvania

3.8%

Georgia State University

3.8%

Cornell University

3.8%

Miami University

3.8%
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Majors

Business

31.9%

Marketing

12.9%

Finance

11.9%

Management

5.4%

Communication

5.2%

English

3.5%

Economics

3.2%

Accounting

3.2%

Computer Science

3.0%

Psychology

2.9%

Political Science

2.0%

Project Management

1.8%

Journalism

1.8%

Advertising

1.8%

Fine Arts

1.7%

Health Care Administration

1.7%

Law

1.7%

Biology

1.5%

Human Resources Management

1.5%

Education

1.3%
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Degrees

Bachelors

48.0%

Masters

33.9%

Other

11.7%

Doctorate

2.1%

Certificate

2.0%

Associate

2.0%

Diploma

0.4%

License

0.1%
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Job type you want
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Part Time
Internship
Temporary

Real Client Services Vice President Salaries

Job Title Company Location Start Date Salary
Vice President, Client Services Morgan Stanley & Co. Inc. New York, NY Sep 29, 2010 $195,000
Vice President of Client Services Snaps Media, Inc. New York, NY May 09, 2016 $190,000
Vice President of Client Services (North America) Somo Global Inc. New York, NY Jun 15, 2015 $180,000
Vice President, Client Services GMR Marketing LLC San Francisco, CA Mar 21, 2016 $170,000
VP-Client Services Delivery Infogain Corporation Cupertino, CA Sep 07, 2014 $170,000
VP, Client Services Causata, Inc. New York, NY Oct 07, 2012 $165,000
VP, Client Service Advisor Neuberger Berman Group LLC Chicago, IL Jul 29, 2016 $162,781
Vice President Client Services PSG Global Solutions Marina del Rey, CA Mar 23, 2016 $162,718
Vice President Client Services Comet Global Consulting LLC Alpharetta, GA Jun 13, 2016 $160,000
Vice President, Client Services Mars Advertising NY Jun 30, 2010 $160,000
Vice President, Client Services Ipsos-Insight, LLC New York, NY Oct 01, 2014 $145,000
Vice President, Client Services APS Asset Management USA LLC New York, NY Nov 04, 2016 $138,000
Vice-President, Client Services APS Asset Management USA LLC New York, NY Feb 02, 2015 $138,000
Vice President Client Services The Halo Group New York, NY Oct 27, 2014 $137,592
VP, Client Services Schematic Inc. Minneapolis, MN Sep 08, 2009 $135,000
VP, Client Services Schematic Inc. Minneapolis, MN Sep 16, 2009 $135,000
VP Client Services ZEDO, Inc. New York, NY Aug 01, 2014 $120,000
Vice President of Content and Client Services West Entertainment, LLC Irvine, CA Jan 12, 2016 $120,000
VP, (Quantitative Analyst) Client Services Icodia Inc. Los Angeles, CA Aug 30, 2011 $114,000
Vice President of Client Services Affinnova, Inc. Waltham, MA Jan 01, 2010 $112,000
Vice President-Client Services YP Acquisition LLC Mason, OH Sep 18, 2014 $110,000
Vice President-Client Services Apex Industrial Technologies, LLC Mason, OH Sep 11, 2014 $110,000

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Top Skills for A Client Services Vice President

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  1. Client Services
  2. Revenue Growth
  3. Financial Services
You can check out examples of real life uses of top skills on resumes here:
  • Full responsibility for overall management of Client Services, including management of multiple locations including virtual and remote workforce.
  • Managed client service organization in sales and revenue growth through building strong relationships creating lucrative implementations with new and existing customers.
  • Recruited direct sales team of transportation and financial services specialists and an indirect municipal and retail merchant sales team from partner.
  • Coached new clients in exit interviewing and outplacement program expectations.
  • Collaborate with other Partners on agency sales forecasting, strategic partnerships, marketing and PR.

How Would You Rate Working As a Client Services Vice President?

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Average Salary:

Top 10 Best States for Client Services Vice Presidents

  1. Delaware
  2. New York
  3. Rhode Island
  4. Virginia
  5. New Jersey
  6. Colorado
  7. California
  8. Pennsylvania
  9. Connecticut
  10. Massachusetts
  • (92 jobs)
  • (1,644 jobs)
  • (84 jobs)
  • (577 jobs)
  • (558 jobs)
  • (450 jobs)
  • (2,685 jobs)
  • (549 jobs)
  • (212 jobs)
  • (660 jobs)

Top Client Services Vice President Employers

Jobs From Top Client Services Vice President Employers

Client Services Vice President Videos

How to Sell Your Product or Service - Market Segment & Client Profile (Part 3 of 11)

How to Sell Your Product or Service - Developing Options for Clients (Part 9 of 11)

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