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Client solution executive skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Jonathan Byers,

Kaustav Misra Ph.D.

Below we've compiled a list of the most critical client solution executive skills. We ranked the top skills for client solution executives based on the percentage of resumes they appeared on. For example, 12.6% of client solution executive resumes contained account management as a skill. Continue reading to find out what skills a client solution executive needs to be successful in the workplace.

15 client solution executive skills for your resume and career

1. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how client solution executives use account management:

Provided technical account management for a module of assigned clients within the GovEdMedical verticals within a quota- based environment.
Earned reputation for exceptional account management and service to key accounts.

2. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how client solution executives use healthcare:

Recruited to develop and market complex building solutions related to energy and facility operation to hospitals and healthcare systems.
Cultivated critical relationships with strategic healthcare industry partners by liaising with key decision makers.

3. Client Relationships

Here's how client solution executives use client relationships:

Maintained client relationships and managed communication strategy, production, and execution of digital B2B direct mail campaigns.
Led engagements by managing solution team resources and client relationships through all phases of the sales cycle.

4. Leverage

Leverage is an investment strategy technique that uses borrowed capital instead of new capital to increase the potential return on investment. Companies use this concept to multiply their exposure to a financial market without tying up additional investment capital to increase assets, cash flow, and returns, although it can also increase losses.

Here's how client solution executives use leverage:

Developed an overall account plan to maximize opportunities and leverage Insight's integrated solutions.
Leverage emerging market place opportunities in Production Color, 1:1 Marketing initiatives and workflow integration to drive enterprise wide solutions.

5. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how client solution executives use business process:

Analyzed customer business processes and recommended Xerox products and best-of-breed third-party solutions to surpass customer expectations.
Oversee settlement and technology in monitoring TLM breaks, and improving business processes.

6. Customer Satisfaction

Here's how client solution executives use customer satisfaction:

Managed multiple customer business transformation programs and projects leading to excellent project performance, customer satisfaction, and additional business.
Facilitate customer satisfaction by engaging the customer in routine business reviews.

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7. Business Solutions

Business solutions are potential outcomes for companies struggling with a particular objective, often surrounding a customer issue. There are five main parts to a successful business solution: (1) the target customer, (2) the activity, (3) the overall goal, (4) the hurdles or obstacles, and (5) the preferred outcome.

Here's how client solution executives use business solutions:

Partnered with clients to understand business needs, issues, strategies, and priorities in order to deliver value-added business solutions.
Deliver value-add business solutions by presenting custom AT&T products/services that increase productivity and/or reduce cost.

8. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how client solution executives use business development:

Created & implemented Marketing campaigns & strategies for business development
Participated in Business Development Pipeline creation.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how client solution executives use customer service:

Administer excellent customer service and insight to customers while resolving problems involving telecommunications.
Resurrected inactive accounts, using excellent customer service and organizational skills.

10. Sales Strategies

Here's how client solution executives use sales strategies:

Developed sales strategies and marketing campaigns targeting business owners and software users.
Implement solution-based sales strategies that uncovers new business opportunities and manages account growth within the module.

11. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how client solution executives use hr:

Trained management team on HR guidelines, laws, procedures, and performance management.
Work closely with HR and EEO representatives to make their workplace more accessible.

12. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how client solution executives use ip:

Proposed and presented telecommunications services: local, IP, frame relay, private line, long distance, and wireless.
Promoted significant sales with specialized IP portfolio consisting of MPLS, data center, co- location services, and equipment upgrades.

13. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how client solution executives use crm:

Worked directly with marketing on literature/packets to increase awareness and knowledge of our Microsoft Dynamics CRM offering.
Earned certification for advanced proficiency in navigation of AT&T's proprietary CRM software.

14. Revenue Growth

Here's how client solution executives use revenue growth:

Challenged to revitalize dormant accounts, recapture lost accounts, penetrate new accounts and target markets to drive long-term revenue growth.
Secured over $6.2M in revenue growth through relationship building, problem solving and negotiating.

15. CIO

A Chief Information Officer is a person who ensures all information technology matters of an organization are in order. Chief technology officer is the other name for a chief information officer. A chief information officer establishes strategies, IT policies, standards and ensures all tech systems together with the processes lead to significant business goals.

Here's how client solution executives use cio:

Penetrated medium to major accounts within various vertical markets targeting CEO's CIO's and IT Directors.
Worked closely with Dallas Cowboys CIO throughout the project.

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What skills help Client Solution Executives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on client solution executive resumes?

Jonathan Byers

Assistant Director, Virginia Polytechnic Institute and State University

- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What client solution executive skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young client solution executives need?

Dr. Vallari Chandna

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

Do you want to know more?

List of client solution executive skills to add to your resume

The most important skills for a client solution executive resume and required skills for a client solution executive to have include:

Account Management
Healthcare
Client Relationships
Leverage
Business Process
Customer Satisfaction
Business Solutions
Business Development
Customer Service
Sales Strategies
HR
IP
CRM
Revenue Growth
CIO

Customer Relationships
Application Development
Cloud Computing
Value Proposition
Relationship Building
Lead Generation
Sales Cycle
Post Sales
Sales Process
C-Level
Cycle Management
Virtualization
ROI
Product Demonstrations
Contract Negotiations

Cold Calls
Exceptional Client
Technical Support
Saas
Cloud Solutions
RFP
Enterprise Sales
Software Solutions
Broadband
Xerox
Customer Retention
Enterprise Content Management
Ethernet

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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