Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between client specialists and client liaisons can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client specialist and a client liaison. Additionally, a client specialist has an average salary of $41,368, which is higher than the $40,516 average annual salary of a client liaison.
The top three skills for a client specialist include client facing, client satisfaction and customer satisfaction. The most important skills for a client liaison are patients, HR, and client relations.
| Client Specialist | Client Liaison | |
| Yearly salary | $41,368 | $40,516 |
| Hourly rate | $19.89 | $19.48 |
| Growth rate | -4% | -4% |
| Number of jobs | 210,757 | 167,287 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 63% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A client specialist's role is to help a company build strong relationships with its clients by providing optimal service. Their responsibilities typically revolve around reaching out to clients through calls and correspondence, addressing and resolving issues and concerns, offering products and services, and even providing special offers, all to ensure customer satisfaction. A client specialist may also conduct market research and analysis to learn consumers' needs, produce progress reports and presentations, perform follow-up calls to clients, and devise strategies to provide better service.
Client Liaisons support client service representatives in matters related to clients. They plan and make a schedule for the monthly meetings with their clients. It is their job to monitor client satisfaction through follow-up to solve client problems and issues. They take measures for research and the resolution of client-raised issues. Their job includes coordinating with proper corporate staff to provide accurate and timely answers for clients.
Client specialists and client liaisons have different pay scales, as shown below.
| Client Specialist | Client Liaison | |
| Average salary | $41,368 | $40,516 |
| Salary range | Between $26,000 And $64,000 | Between $23,000 And $68,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | Massachusetts |
| Best paying company | McKinsey & Company Inc | JPMorgan Chase & Co. |
| Best paying industry | Technology | Finance |
There are a few differences between a client specialist and a client liaison in terms of educational background:
| Client Specialist | Client Liaison | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client specialists' and client liaisons' demographics:
| Client Specialist | Client Liaison | |
| Average age | 40 | 40 |
| Gender ratio | Male, 34.4% Female, 65.6% | Male, 33.2% Female, 66.8% |
| Race ratio | Black or African American, 12.3% Unknown, 5.4% Hispanic or Latino, 19.7% Asian, 7.0% White, 54.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 7.1% White, 55.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |