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The differences between client specialists and client relations specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client specialist and a client relations specialist. Additionally, a client specialist has an average salary of $41,368, which is higher than the $39,902 average annual salary of a client relations specialist.
The top three skills for a client specialist include client facing, client satisfaction and customer satisfaction. The most important skills for a client relations specialist are client relations, customer service, and data entry.
| Client Specialist | Client Relations Specialist | |
| Yearly salary | $41,368 | $39,902 |
| Hourly rate | $19.89 | $19.18 |
| Growth rate | -4% | -4% |
| Number of jobs | 210,757 | 200,766 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 64% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A client specialist's role is to help a company build strong relationships with its clients by providing optimal service. Their responsibilities typically revolve around reaching out to clients through calls and correspondence, addressing and resolving issues and concerns, offering products and services, and even providing special offers, all to ensure customer satisfaction. A client specialist may also conduct market research and analysis to learn consumers' needs, produce progress reports and presentations, perform follow-up calls to clients, and devise strategies to provide better service.
A client relations specialist is primarily in charge of building positive relationships with clients by providing optimal services. Although the extent of their responsibilities depends on their company of employment, it typically includes handling customer calls and correspondence, offering products or services, discussing promotions or product specifications, answering inquiries, arranging appointments, resolving issues and concerns, and processing payments or refunds. Moreover, a client relations specialist conducts market research and analysis to identify the current trends and practices, aiming for client satisfaction.
Client specialists and client relations specialists have different pay scales, as shown below.
| Client Specialist | Client Relations Specialist | |
| Average salary | $41,368 | $39,902 |
| Salary range | Between $26,000 And $64,000 | Between $27,000 And $58,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | New Jersey |
| Best paying company | McKinsey & Company Inc | McKinsey & Company Inc |
| Best paying industry | Technology | Real Estate |
There are a few differences between a client specialist and a client relations specialist in terms of educational background:
| Client Specialist | Client Relations Specialist | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client specialists' and client relations specialists' demographics:
| Client Specialist | Client Relations Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 34.4% Female, 65.6% | Male, 30.3% Female, 69.7% |
| Race ratio | Black or African American, 12.3% Unknown, 5.4% Hispanic or Latino, 19.7% Asian, 7.0% White, 54.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.3% Asian, 6.5% White, 55.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |