Working as a Client Success Manager

There is more than meets the eye when it comes to being a client success manager. For example, did you know that they make an average of $35.43 an hour? That's $73,701 a year!

Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.

What Does a Client Success Manager Do

There are certain skills that many client success managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, leadership skills and creativity.

When it comes to the most important skills required to be a client success manager, we found that a lot of resumes listed 11.8% of client success managers included project management, while 9.4% of resumes included client relationships, and 9.4% of resumes included csm. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client success manager job title. But what industry to start with? Most client success managers actually find jobs in the technology and professional industries.

How To Become a Client Success Manager

If you're interested in becoming a client success manager, one of the first things to consider is how much education you need. We've determined that 63.4% of client success managers have a bachelor's degree. In terms of higher education levels, we found that 19.6% of client success managers have master's degrees. Even though most client success managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a client success manager. When we researched the most common majors for a client success manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on client success manager resumes include high school diploma degrees or associate degree degrees.

You may find that experience in other jobs will help you become a client success manager. In fact, many client success manager jobs require experience in a role such as account manager. Meanwhile, many client success managers also have previous career experience in roles such as account executive or internship.

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Average Salary$73,701
Job Growth Rate5%

Client Success Manager Jobs

Client Success Manager Career Paths

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Average Salary for a Client Success Manager

Client Success Managers in America make an average salary of $73,701 per year or $35 per hour. The top 10 percent makes over $105,000 per year, while the bottom 10 percent under $51,000 per year.
Average Salary
$73,701

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Client Success Manager
Client Success Manager
Murray Resources
Murray Resources
05/06/2020
05/06/2020
$65,00005/06/2020
$65,000
Client Success Manager
Client Success Manager
Robert Half
Robert Half
03/27/2020
03/27/2020
$50,00003/27/2020
$50,000
Manager of Client Success
Manager of Client Success
Randstad
Randstad
03/13/2020
03/13/2020
$40,00003/13/2020
$40,000
Client Success Manager-Healthcare
Client Success Manager-Healthcare
Cybercoders
Cybercoders
03/11/2020
03/11/2020
$100,00003/11/2020
$100,000
Client Success Account Manager
Client Success Account Manager
Meltwater Group
Meltwater Group
02/26/2020
02/26/2020
$90,00002/26/2020
$90,000
See More Recent Salaries

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Client Success Manager Demographics

Gender

Male

52.3 %

Female

44.6 %

Unknown

3.1 %
Ethnicity

White

64.8 %

Hispanic or Latino

13.6 %

Black or African American

11.1 %
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Foreign Languages Spoken

Spanish

55.0 %

French

15.0 %

Danish

5.0 %
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Client Success Manager Education

Schools

University of Texas at Austin

8.1 %

Brigham Young University

6.5 %

Pennsylvania State University

6.5 %

Georgia State University

6.5 %
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Majors

Business

28.7 %

Marketing

14.4 %

Communication

9.6 %

Management

5.7 %
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Degrees

Bachelors

63.4 %

Masters

19.6 %

High School Diploma

5.1 %

Associate

4.8 %
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Entry Level Jobs For Becoming A Client Success Manager

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Client Success Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.8% of client success managers listed project management on their resume, but soft skills such as analytical skills and leadership skills are important as well.

Best States For a Client Success Manager

Some places are better than others when it comes to starting a career as a client success manager. The best states for people in this position are New York, Idaho, Virginia, and Wisconsin. Client success managers make the most in New York with an average salary of $96,413. Whereas in Idaho and Virginia, they would average $85,579 and $83,847, respectively. While client success managers would only make an average of $82,904 in Wisconsin, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Client Success Manager Jobs:
1,941
Highest 10% Earn:
$177,000
Location Quotient:
1.26
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Idaho

Total Client Success Manager Jobs:
146
Highest 10% Earn:
$146,000
Location Quotient:
1.27
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Colorado

Total Client Success Manager Jobs:
906
Highest 10% Earn:
$149,000
Location Quotient:
1.32
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Client Success Manager Employers

1. Angie's List
4.6
Avg. Salary: 
$57,733
Client Success Managers Hired: 
25+
2. IBM
4.7
Avg. Salary: 
$84,673
Client Success Managers Hired: 
19+
3. Rent Jungle
4.6
Avg. Salary: 
$70,820
Client Success Managers Hired: 
12+
4. First Data
4.8
Avg. Salary: 
$60,255
Client Success Managers Hired: 
7+
5. Blackbaud
4.6
Avg. Salary: 
$95,125
Client Success Managers Hired: 
6+
6. NetSuite
4.7
Avg. Salary: 
$106,079
Client Success Managers Hired: 
5+

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Updated October 2, 2020