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The differences between client success managers and inside sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client success manager and an inside sales manager. Additionally, an inside sales manager has an average salary of $78,425, which is higher than the $75,925 average annual salary of a client success manager.
The top three skills for a client success manager include client facing, client satisfaction and cloud. The most important skills for an inside sales manager are customer service, CRM, and salesforce.
| Client Success Manager | Inside Sales Manager | |
| Yearly salary | $75,925 | $78,425 |
| Hourly rate | $36.50 | $37.70 |
| Growth rate | 5% | 5% |
| Number of jobs | 105,665 | 129,882 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 69% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
The role of a client success manager is to work closely with clients to ensure that they are receiving the right support and tools they need to achieve their goals. You will typically perform a few tasks, which include advising clients on purchasing decisions and onboarding new customers the following purchase, advocating for the company, and following-up on renewals to maintain customer retention and loyalty. As a client success manager, you must encourage upselling and cross-selling to maximize a customer's lifetime value.
An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.
Client success managers and inside sales managers have different pay scales, as shown below.
| Client Success Manager | Inside Sales Manager | |
| Average salary | $75,925 | $78,425 |
| Salary range | Between $51,000 And $112,000 | Between $49,000 And $123,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Oregon | Massachusetts |
| Best paying company | Accenture | Accenture |
| Best paying industry | Technology | Technology |
There are a few differences between a client success manager and an inside sales manager in terms of educational background:
| Client Success Manager | Inside Sales Manager | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client success managers' and inside sales managers' demographics:
| Client Success Manager | Inside Sales Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 53.8% Female, 46.3% | Male, 63.3% Female, 36.7% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |